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[Solved] Internet switching off automatically

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This content has been translated » The original version can be found here
  • Level 5  
    For several months I have had a problem with the Internet - every few or several minutes it turns itself off (a triangle with an exclamation mark appears) and after a while turns on (manual turning on and off also helps). The problem intensifies when using wifi on more than one device.

    The supplier is Orange, I called them, they say that everything is fine on their part, if I want it they can replace the router for me, but unfortunately no one knows where this one has broken from them, or where the one we are using today, i.e. TP-Link TD-W8950N.

    I was looking for a solution, but I did everything I could, i.e. router hard reset and it did not help. In addition, after this reset on my laptop the internet does not work at all (a yellow triangle with an exclamation mark is still displayed), and on other devices it does. The networks also display information about an unidentified network, I don't know where it came from:
    Internet switching off automatically

    Can you help me restore the connection to my laptop?
    Or maybe someone knows a solution to the main problem, which is disconnecting the Internet?

    I will add that I don't know much about IT, so if you have any advice, please, step by step.
  • Helpful post
    Level 43  
    Hello. Delete the public network and leave your home network, you can easily connect after entering the Wi-Fi password. Control panel - Network and sharing center - Advanced sharing settings and there you have to turn off public and leave home network.
  • Level 5  
    Thank you, I already have Internet access:)

    Do you have an idea for turning it on and off?
  • Level 41  
    Network adapter properties, "power management" tab. You have it decorated as in the photo below?
    Internet switching off automatically
  • Level 5  
    Yes, I have it decorated.
  • Network and Internet specialist
    @petite
    It is in power options in advanced set energy saving to off.
  • Level 43  
    petite wrote:
    Do you have an idea for turning it on and off?
    And more precisely what's up with this?
  • Level 5  
    When using the Internet, it turns itself off from time to time (a yellow triangle appears with an exclamation mark) - if only one device is connected to wifi, then every 20-25 minutes, and if more then it can break the connection every 2 minutes, sometimes it lasts 10 minutes . It takes about 1 minute and then turns on by itself. I usually don't like it and just disconnect myself from wifi and reconnect.
    When it turns off on one device, it usually works normally on the other.
  • Network and Internet specialist
    petite wrote:
    I have a balanced plan marked, not saving:

    No, this is not the end - there is the "change advanced power options" option and you should turn off the option to turn off the power supply to save power (the PCI bus should be turned off).
  • Level 5  
    I found it, unfortunately it didn't help. And it's not like that only on my laptop turns off the Internet, on the phone or tablet too. I think it could be something with router settings, since it throws on all devices, but I have no idea what.
  • Level 43  
    The router may be misconfigured or the ORANGE provider may not grant it Internet access. I propose to make a phone call to the operator with information about the problem if they answer from their side, it is all right to check the router's cabling or loose plugs, if it does not help replacing the router if a friend no longer has a warranty for this router.
  • Network and Internet specialist
    petite wrote:
    The problem intensifies when using wifi on more than one device.

    If there are more computers, run InSSIDerv2 / Home on each and insert the network measurement result for each device here.
    Here the software:
    https://www.elektroda.pl/rtvforum/topic3158772.html
  • Level 5  
    I replaced the original router with Orange, everything works as it should.