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WiFi Issue: Too Long Server Wait Time, IPv4 and IPv6 No Connection - Atheros AR9285, Netia Internet

Hawkeye_183 15339 14
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  • #1 16929663
    Hawkeye_183
    Level 8  
    Hello. I have a problem with wifi, I do not load the page and there is an error with "Too long server wait time" I tried to change dns and change ip, it did not do anything I have ipv4 and ipv6 no connection and how I tried pinging 8.8.8.8 I still had Timeout and 100% loss, but how to connect the ethernet cable it all works. I add that I had blocked the internet through ip and mac lock, but when the lock is removed, the problem still occurs. The problem only occurs on the laptop.

    The internet is from the netia
    The network card is Atheros AR9285 (Drivers from 2017)

    Logs from ping:

    Pinging 8.8.8.8 with 32 bytes of data:
    Request timed out.
    Request timed out.
    Request timed out.
    Request timed out.

    Ping statistics for 8.8.8.8:
    Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

    Please help
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  • #2 16929711
    daro31ie
    Automation specialist  
    Buddy for IP check "get IP address automatically" for DNS "get DNS server address automatically"
    Then ping the router's IP.
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  • #3 16929720
    Hawkeye_183
    Level 8  
    Ustawienia ip i dhcp mam ustawione na automatyczne

    Ping routera:

    Pinging 192.168.1.254 with 32 bytes of data:
    Reply from 192.168.1.254: bytes=32 time=13ms TTL=64
    Reply from 192.168.1.254: bytes=32 time=10ms TTL=64
    Reply from 192.168.1.254: bytes=32 time=1ms TTL=64
    Reply from 192.168.1.254: bytes=32 time=10ms TTL=64

    Ping statistics for 192.168.1.254:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 1ms, Maximum = 13ms, Average = 8ms
  • #4 16930180
    KOCUREK1970
    Network and Internet specialist  
    Hawkeye_183 wrote:
    I have no connection on ipv4 and ipv6

    And what do you need IPv6 for?
    Hawkeye_183 wrote:
    The internet is from the netia

    What, how, on what, on what hardware, what service exactly ...?
  • #5 16930588
    Hawkeye_183
    Level 8  
    Router is just a netiaspot
  • #6 16930711
    KOCUREK1970
    Network and Internet specialist  
    Hawkeye_183 wrote:
    The problem occurs only on the laptop.

    What is the operating system there?
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  • #7 16930795
    Hawkeye_183
    Level 8  
    Windows 7 Home Premium
  • #8 16931090
    KOCUREK1970
    Network and Internet specialist  
    Do you have the correct WiFi network card settings (automatic IP and DNS)?
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  • #9 16932002
    IC_Current
    Network and Internet specialist  
    Give in the form of screenshots:
    ipconfig / all
    ping PC
    router ping
    ping 8.8.8.8
    ping wp.pl

    It looks like there is a problem with the gateway / routing on the PC
    Helpful post? Buy me a coffee.
  • #10 16932046
    KOCUREK1970
    Network and Internet specialist  
    IC_Current wrote:
    It looks like there is a problem with the gateway / routing on the PC

    Hawkeye_183 wrote:
    When I connect to an ethernet cable, it works

    If there was a problem with the gateway, there would be no LAN connection.

    It seems to me that we have a problem with a wifi network card, a wifi signal from the main router, or some settings on the user's side.

    @ Hawkeye_183
    Is there a 100% colleague that connects to wifi with your network?
  • #11 16932145
    IC_Current
    Network and Internet specialist  
    KOCUREK1970 wrote:
    IC_Current wrote:
    It looks like there is a problem with the gateway / routing on the PC

    Hawkeye_183 wrote:
    When I connect to an ethernet cable, it works

    If there was a problem with the gateway, there would be no LAN connection.


    The gate is responsible for directing traffic to ANOTHER, unknown network. The LAN connection works because the computer has calculated its network based on the address and mask on the card.
    Helpful post? Buy me a coffee.
  • #12 16933183
    Hawkeye_183
    Level 8  
    IC_Current wrote:
    Give in the form of screenshots:
    ipconfig / all
    ping PC
    router ping
    ping 8.8.8.8
    ping wp.pl

    It looks like there is a problem with the gateway / routing on the PC


    pings:
    WiFi Issue: Too Long Server Wait Time, IPv4 and IPv6 No Connection - Atheros AR9285, Netia Internet
    WiFi Issue: Too Long Server Wait Time, IPv4 and IPv6 No Connection - Atheros AR9285, Netia Internet

    Added after 1 [minutes]:
    KOCUREK1970 wrote:
    IC_Current wrote:
    It looks like there is a problem with the gateway / routing on the PC

    Hawkeye_183 wrote:
    When I connect to an ethernet cable, it works

    If there was a problem with the gateway, there would be no LAN connection.

    It seems to me that we have a problem with a wifi network card, a wifi signal from the main router, or some settings on the user's side.

    @ Hawkeye_183
    Is there a 100% colleague that connects to wifi with your network?


    I had to change the IP settings and MAC address on the router management console, they blocked the net

    Yes, 100% is my network
    Added after 1 [minutes]:
    KOCUREK1970 wrote:
    Do you have the correct WiFi network card settings (automatic IP and DNS)?


    yes, I have set to automatically allocate ip and dns
  • #13 16933859
    IC_Current
    Network and Internet specialist  
    Also reset the network card (Diagnose / Repair button). Laptop restart, "route print" command and results.
    If it does not help, give the router a wallpaper and details about how to connect to the Internet.
    Helpful post? Buy me a coffee.
  • #14 16934441
    Hawkeye_183
    Level 8  
    As I tried to connect after tethering from the phone on cellular data, I had the same lack of net, which is probably a problem with the wifi card

    Screen with wifi tethering
    WiFi Issue: Too Long Server Wait Time, IPv4 and IPv6 No Connection - Atheros AR9285, Netia Internet
  • #15 16936415
    Hawkeye_183
    Level 8  
    Problem solved, I switched the wifi card from another laptop (Atheros AR9485WB-EG) and works :D I close the subject
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Topic summary

✨ The discussion revolves around a WiFi connectivity issue experienced by a user with an Atheros AR9285 network card while using Netia Internet. The user reported a "Too long server wait time" error, with both IPv4 and IPv6 connections failing, while Ethernet connections worked fine. Various troubleshooting steps were suggested, including checking IP and DNS settings, pinging the router, and resetting the network card. The user confirmed that the router was functioning correctly and that settings were set to automatic. Ultimately, the problem was resolved by replacing the faulty WiFi card with an Atheros AR9485WB-EG from another laptop, restoring connectivity.

FAQ

TL;DR: Laptop Wi‑Fi showed 100% packet loss while Ethernet worked; expert advised, “problem with the gateway/routing on the PC.” Swapping the Atheros AR9285 for AR9485 fixed it. [Elektroda, IC_Current, post #16932002]

Why it matters: These steps help you quickly decide if your Wi‑Fi issue is configuration, routing, or a failing card—before replacing hardware.

Quick Facts

How do I fix “Too long server wait time” when only Wi‑Fi is broken?

Confirm your adapter uses automatic IP and DNS, ping your router, then the Internet. If router replies but Internet doesn’t, reset/repair the Wi‑Fi adapter and check routing. If symptoms persist, suspect the Wi‑Fi card. “Problem with the gateway/routing on the PC.” [Elektroda, IC_Current, post #16932002]

Why can I ping my router but not the Internet over Wi‑Fi?

You’re reaching the local gateway, but outbound routing or the adapter path fails. The expert clarified the gateway forwards traffic to other networks; that step is failing. This pattern points to routing or adapter issues, not the LAN itself. [Elektroda, IC_Current, post #16932145]

What does “IPv4 and IPv6 no connection” indicate here?

It means the stack isn’t reaching external networks over Wi‑Fi. In the thread, DHCP and DNS were automatic, the router replied, yet Internet pings timed out. That combination implicates routing or the Wi‑Fi card rather than ISP or cabling. [Elektroda, Hawkeye_183, post #16929663]

Should I change DNS or keep it automatic?

Keep DNS on “Obtain automatically” during diagnostics. First ensure layer‑3 connectivity works. Changing DNS won’t help if pings to public IPs already fail. The advice given was to enable automatic IP and DNS before further tests. [Elektroda, daro31ie, post #16929711]

How do I test if my Wi‑Fi path to the router is healthy?

Ping the router’s IP (NetiaSpot default used was 192.168.1.254). In the case, replies were 1–13 ms with 0% loss, proving local Wi‑Fi link health. If this passes, focus on routing or adapter logic. [Elektroda, Hawkeye_183, post #16929720]

Does Ethernet working rule out gateway issues?

No. Ethernet proves local network access, not Internet routing via Wi‑Fi. As explained, the gateway handles traffic to other networks. A bad Wi‑Fi route or adapter can fail while Ethernet succeeds. [Elektroda, IC_Current, post #16932145]

What quick steps should I run on Windows 7 to repair Wi‑Fi routing?

Try this: 1. Use Diagnose/Repair on the wireless adapter. 2. Reboot the laptop. 3. Check routing with “route print” and retest pings. This isolates adapter and route issues fast. [Elektroda, IC_Current, post #16933859]

Could MAC or IP filtering on my router cause this symptom?

Yes. If the router blocks your MAC or IP, you’ll see timeouts despite Wi‑Fi association. The user had IP/MAC blocks enabled earlier and noted access problems until reconfiguring. Always remove such blocks during testing. [Elektroda, Hawkeye_183, post #16933183]

How can I tell if the Wi‑Fi card is failing versus a config problem?

If DHCP/DNS are automatic, the router ping succeeds, public IP pings fail, and tethering shows similar failure, suspect the adapter. This points away from the ISP and toward the card or stack. [Elektroda, Hawkeye_183, post #16934441]

What finally fixed the issue in this case?

Replacing the Atheros AR9285 with an AR9485WB‑EG restored browsing immediately. Hardware faults can mimic routing problems. If software steps fail, swap in a known‑good card. [Elektroda, Hawkeye_183, post #16936415]

Is a 100% packet loss to 8.8.8.8 enough to blame the ISP?

No. First compare with router pings. In the case, router pings were clean, but Internet pings failed. That isolates the issue to the client’s Wi‑Fi path, not the provider. [Elektroda, Hawkeye_183, post #16929663]

Why test with smartphone tethering during Wi‑Fi troubleshooting?

Tethering creates a separate Internet path. If tethering also fails on the same laptop, the OS stack or Wi‑Fi hardware is suspect. That’s exactly what happened here, guiding the hardware swap decision. [Elektroda, Hawkeye_183, post #16934441]

What are NetiaSpot basics relevant to this issue?

It served as the gateway at 192.168.1.254 and responded to pings over Wi‑Fi. That confirmed basic WLAN link quality and local IP assignment were fine before replacing the adapter. [Elektroda, Hawkeye_183, post #16929720]

Do I need IPv6 enabled to solve this?

No. The thread’s expert questioned the need for IPv6 here. The fix did not involve IPv6 changes; it was an adapter replacement after routing checks. [Elektroda, KOCUREK1970, post #16930180]

Three-step How‑To: quick Wi‑Fi fix checklist

  1. Set IP and DNS to automatic, reconnect. 2. Diagnose/Repair the wireless adapter, reboot. 3. Run “route print,” then ping router and 8.8.8.8 to confirm routing. If still failing, consider swapping the Wi‑Fi card. [Elektroda, IC_Current, post #16933859]

Edge case: Why would LAN work but Internet still fail after router changes?

If you changed IP/MAC rules, stale blocks can persist. You may reach the router but be denied beyond it. Clearing those rules and retesting is essential before blaming drivers or ISP. [Elektroda, Hawkeye_183, post #16933183]
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