logo elektroda
logo elektroda
X
logo elektroda

[Solved] Persistent Freeze on Computer Restart After Long Usage Hours: Seeking Remedies

newest 11403 12
ADVERTISEMENT
Treść została przetłumaczona polish » english Zobacz oryginalną wersję tematu
  • #1 17044048
    newest
    Level 9  
    Hello. For some time now I have had a problem with my computer freezing on reboot.
    A few days ago, when the problem first appeared, I thought it was a coincidence, but then it started to happen more regularly.

    When you try to shut down the computer with the option: restart, the computer freezes when it goes out and does not start. It is still on, but the drive has stopped working, and it can keep going indefinitely until I give a hard reset.
    Interestingly, this only happens when the computer is turned on for several hours, which is when restarting freezing problems begin.

    When I turn on the computer after a long break, it works properly for a few hours, there are no problems with restarting it, but after a few hours, it happens 50% of it freezes when trying to restart.
    I have installed the latest drivers for my graphics card, all system updates are unchanged.
    Even the format was there, but the problem still persists.

    However, there is never a problem when I turn it off with the shutdown option and turn it on again, so I don't know where the cause of the hang using the restart option.

    If anyone came across a similar case, please give me any tips.
  • ADVERTISEMENT
  • #2 17044089
    Kasek21
    Level 43  
    Full computer configuration including the brand and model of the power supply ?!
  • Helpful post
    #3 17044091
    Kazikb11
    Level 10  
    Hello

    I don't have much time to describe everything right now, so I'm providing links with the same problem. Once you have checked everything carefully, let me know:

    https://lenovozone.pl/forum/systemy-operacyjne/topic2333.html

    http://windows7forum.pl/zawieszanie-sie-laptopa-przy-ponownym-uruchomieniu-19443-t

    http://forum.benchmark.pl/topic/156213-zawieszanie-si%C4%99-komputera-pomaga-tylko-reset/

    PS.
    Write what hardware and system you have.
  • ADVERTISEMENT
  • #4 17044240
    newest
    Level 9  
    Intel Core i5-2300 2.8GHz, GeForce GTX 550, 8 GB RAM, win7 x64

    As for the power supply, I will not check because I currently have no access to a computer, but for a few years everything worked fine, and the problem appeared a few days ago. The computer configuration was the same all the time.
  • ADVERTISEMENT
  • Helpful post
    #5 17044324
    daminek1234
    Level 25  
    @newest the power supply loses its properties over time.

    CMOS reset by jumper.
    Battery voltage on motherboard?
    SMART Disk from CrystalDiskInfo.
  • #6 17048245
    newest
    Level 9  
    While analyzing the subject, I came to interesting conclusions by observing the computer's behavior in recent days.
    Well, I took into account the problems with Intel processors recently.

    Over the last few days I have run two disk formats, of which after the first format I initially installed Windows updates, and then the installation of programs needed to work on the computer and when installing programs during one restart of the computer, it stopped working.

    With the second format, I installed the programs first and unfortunately the computer did not freeze.
    However, after installing a windows update while doing some work on the computer, it started crashing on restarting.
    Unfortunately, I accidentally installed the February cumulative update, but I don't know if it is responsible for the crash problems, because after uninstalling it, nothing has changed, so maybe some update along the way has an impact on the state of affairs.

    I've been reading about issues with Intel CPUs in recent weeks on several portals, and the issue is caused by one of the fixes that I don't have installed, or was included in the January or February Cumulative Update. Only that in the topics described, the problem is with computers freezing during work, and for me it happens only during some reboots, which, in a way, the computer is only trying to turn off and turn on again.

    For example, turning on the computer in the morning and setting a schedule to scan the system disk on restart, the computer always freezes, but after restarting it, when again using the option: restart everything works OK.

    For now, I will probably refrain from combining with components, because maybe the problem of Intel processors is the cause of this state of affairs. The problem started literally two days after installing the February updates, although before that I rarely restarted my computer because I didn't need to, so maybe the problem has been with January and some windows update.

    If the problem persists in the near future, i.e. for new windows updates, I will carry out another format and a very detailed installation of the update, unless after the next format, just before uploading the windows update, the computer will stop working at a restart, then I will be sure that it is something from components.
    Perhaps it is a normal case that after the format, the computer never crashed on reboot until Windows updates were installed, but if the problem persists in some time, it will analyze it more carefully.
  • ADVERTISEMENT
  • #7 17048250
    Kasek21
    Level 43  
    Post this screen from CrystalDiskInfo.
  • #8 17048282
    newest
    Level 9  
    Kasek21 wrote:
    Post this screen from CrystalDiskInfo.


    As for the analysis of the disk with CrystalDiskInfo, everything is fine, good 100%, and my IT friend, while reviewing the results of the analysis, did not see any problems with the disk, so he tries to find a hint about the state of affairs on the forum, but before that I did not take into account the problems with Intel processors in last weeks.
    Let me remind you that when restarting, the processor freezes, which causes other devices to stop, such as a disk, network card or graphics card, and the computer is still working, but it does not start anymore.
    From what I read on various websites, the problem with Intel processors is quite serious, so I hope that microsoft will somehow solve it, and if the situation continues, I will refresh the topic and continue to look for the cause of this problem.
  • #9 17048510
    Magic_moon

    Level 31  
    Dear newest sir. A colleague above asked for the entire hardware configuration, so far there is her shoulder. He also asked for a smart drive, you still disregard it. So how can we help you if you know better.
  • #10 17048661
    newest
    Level 9  
    Magic_moon wrote:
    Dear newest sir. A colleague above asked for the entire hardware configuration, so far there is her shoulder. He also asked for a smart drive, you still disregard it. So how can we help you if you know better.


    I wrote above that the smart disk is OK, because I consulted an IT specialist and I see no problems in its analysis, so I do not see the need to paste it here, because this is not the case.
    Here I wanted to find out what the IT specialist didn't tell me, so I don't see the need to analyze something that I already have.
    I gave the configuration above, in addition to the power supply, a 500W power supply, but one of the speakers wrote that power supplies lose power over time, so I take it into account.
    However, I try to give tips that I have noticed, how well a computer works without windows updates, and recently problems with Intel processors after uploading some windows updates.
  • Helpful post
    #11 17048690
    Kasek21
    Level 43  
    For now, do not install the latest updates and use - so were the bugs with the patches for Specter and Meltdown.

    Whether or not there is an update is also unknown.
  • #12 17048693
    newest
    Level 9  
    After the next format, the computer works as it should without updating, so all I have to do is find the updates that cause the computer to stop at restart.
  • #13 17049921
    newest
    Level 9  
    After the next format, the computer works as it should without updating, so all I have to do is find the updates that cause the computer to stop at restart.

    Added after 8 [hours] 9 [minutes]:

    The problem was the latest windows updates regarding processor issues.
    After installing them, the computer hangs randomly after using the restart option.
    The solution is not to install the latest windows updates or install them, and not use the restart option to fix this error by microsoft. Unfortunately, the patches for the latest updates do not support Intel processors, only amd which also had a similar problem.
    Thanks to everyone trying to help. best regards :)

Topic summary

The discussion revolves around a persistent issue of a computer freezing during the restart process after prolonged usage. The user reports that the problem occurs after several hours of operation, leading to a freeze when attempting to restart, while the system remains powered on but unresponsive. The user has updated drivers and performed system formats, yet the issue persists. Responses suggest checking the power supply, performing a CMOS reset, and analyzing disk health using CrystalDiskInfo. The user identifies potential links to recent Windows updates affecting Intel processors, particularly after installing cumulative updates. The consensus is to avoid the latest updates or to identify which specific updates cause the restart issue, as the problem seems to be related to Intel processor compatibility with recent patches.
Summary generated by the language model.
ADVERTISEMENT