Hello dear users, I have a Saeco minuto HD8763 machine prod. Romania, used for about 3-4 years from new. The machine has never made coffee on tap water or mineral water, ALWAYS on demineralized water from the RO filter. Coffee from it on such water has a unique taste and aroma without foreign smells. The water in the electric kettle after six months of use will not leave even a minimal scale of limescale. Descaling machine cyclically according to of the included factory program (reminder).
Problem: a few weeks ago, coffee stopped flowing in the proper stream for this device.
1. At the beginning it flew similarly to the news, but the stream from one outlet was smaller, then it dripped, it did not fly.
2. Two weeks later, coffee began to run late after water was fed into the pressurized tank. There was more water in the tray, liquid with coffee, and after making coffee, which no longer flowed into the fixed 3/4 cup but halfway, the liquid dripped from the nozzles for about 1 minute.
3. Not much thought, having some manual skills, I started the coffee machine and the brewing cartridge, after descaling it, I cleaned everything very well and thoroughly.
4. Re-attempt and unfortunately the same (maybe it flew a little better). I noticed later that the coffee was not so much flowing from the two-way spout as it was still flowing in front of the spout (it was interesting).
5. Having a similar coffee machine at home with the same brewing group, I put it into the faulty Saeco minuto and started the coffee. It also flew poorly, so I ruled out a failure related to the cartridge, i.e. the brewing block.
6. I thought hmm, as if the cause was at the nozzle, maybe clogged? I opened it, cleaned it, it was clean and free, so unfortunately that's not it.
Insights
I took some photos and I am attaching. I marked the important points with red points, and my doubts and observations after analyzing the device from the inside are as follows:
The 1st espresso machine seems unobstructed, it would be rather impossible to scale the device with the water that I use, even if I did not stone the coffee maker.
2. I get the impression that the coffee is starting to fly as if it is falling somewhere underneath into the trays in the front by the nozzles behind the front wall, or something with a seal? but not on the block because I was checking another block that works fine. Water in a separate tea nozzle or milk frothing and steam fly very well.
I am asking for advice as to what the problem may be because maybe one of you had the same problem. Classically, it looks like clogging, limescale, but it seems that there is a failure of a different nature. The pump works as it should, the hoses are all in place.
If I fail to diagnose the problem, unfortunately, the service remains. The warranty has already expired.



Missing photo

PS.
I would like to add that the brewed coffee discs falling into the hopper are not as dry as before, they are wet, loosened, sometimes disintegrating, the consistency of a mud.
Problem: a few weeks ago, coffee stopped flowing in the proper stream for this device.
1. At the beginning it flew similarly to the news, but the stream from one outlet was smaller, then it dripped, it did not fly.
2. Two weeks later, coffee began to run late after water was fed into the pressurized tank. There was more water in the tray, liquid with coffee, and after making coffee, which no longer flowed into the fixed 3/4 cup but halfway, the liquid dripped from the nozzles for about 1 minute.
3. Not much thought, having some manual skills, I started the coffee machine and the brewing cartridge, after descaling it, I cleaned everything very well and thoroughly.
4. Re-attempt and unfortunately the same (maybe it flew a little better). I noticed later that the coffee was not so much flowing from the two-way spout as it was still flowing in front of the spout (it was interesting).
5. Having a similar coffee machine at home with the same brewing group, I put it into the faulty Saeco minuto and started the coffee. It also flew poorly, so I ruled out a failure related to the cartridge, i.e. the brewing block.
6. I thought hmm, as if the cause was at the nozzle, maybe clogged? I opened it, cleaned it, it was clean and free, so unfortunately that's not it.
Insights
I took some photos and I am attaching. I marked the important points with red points, and my doubts and observations after analyzing the device from the inside are as follows:
The 1st espresso machine seems unobstructed, it would be rather impossible to scale the device with the water that I use, even if I did not stone the coffee maker.
2. I get the impression that the coffee is starting to fly as if it is falling somewhere underneath into the trays in the front by the nozzles behind the front wall, or something with a seal? but not on the block because I was checking another block that works fine. Water in a separate tea nozzle or milk frothing and steam fly very well.
I am asking for advice as to what the problem may be because maybe one of you had the same problem. Classically, it looks like clogging, limescale, but it seems that there is a failure of a different nature. The pump works as it should, the hoses are all in place.
If I fail to diagnose the problem, unfortunately, the service remains. The warranty has already expired.








Missing photo

PS.
I would like to add that the brewed coffee discs falling into the hopper are not as dry as before, they are wet, loosened, sometimes disintegrating, the consistency of a mud.