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[Solved] Computer Won't Turn Off - The computer shuts down the OS, but the components

matyjeste 3993 13
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Treść została przetłumaczona polish » english Zobacz oryginalną wersję tematu
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  • #1 17181639
    matyjeste
    Level 7  
    Hi, I have a very unusual problem with Windows 10. I installed the system, the drivers are fine. But the problem is, the computer won't turn off. When I select the "Shut Down" option in Windows, everything seems to turn off on the monitor, after a while the mouse and keyboard with the monitor go out, but the graphics card, processor and fans work at their best. You can wait for half an hour and nothing happens. Please help.
    Specifications:
    https://www.morele.net/inventory/info/5b7481b7/
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  • #2 17181692
    Pedros050
    Level 43  
    Enter the specification, not some link that cannot be opened.
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  • #3 17181713
    matyjeste
    Level 7  
    Intel Core i3-8100, 3.60GHz, 6MB, BOX (BX80684I38100) processor
    Toshiba P300 Performance 1TB Drive
    Corsair CX450M 450W power supply (CP-9020101-EU) successor (CP-9020058-EU)
    MSI GeForce GTX 1050 Ti GAMING X 4GB GDDR5 (128 Bit) graphics card
    ASRock H310M-HDV motherboard
    HyperX Fury Black memory, DDR4, 8GB (2x4GB), 2666MHz, CL15 (HX426C15FBK2 / 8)
  • #4 17181729
    Pedros050
    Level 43  
    The computer was assembled by the store? You just installed the System?
  • #5 17181734
    matyjeste
    Level 7  
    I assembled it myself and installed the system
  • #6 17181759
    Pedros050
    Level 43  
    And show how the power supplies are connected there? Everything well set in the BIOS?
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  • #7 17181813
    matyjeste
    Level 7  
    Computer Won't Turn Off - The computer shuts down the OS, but the components factory settings in bios, nothing buried
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    #8 17181844
    Pedros050
    Level 43  
    Put the settings from the BIOS.
  • #9 17181907
    matyjeste
    Level 7  
    Which bookmark? Computer Won't Turn Off - The computer shuts down the OS, but the components
  • Helpful post
    #10 17181922
    Pedros050
    Level 43  
    Open Tool and see if there is anything about power supply.
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  • #11 17181926
    matyjeste
    Level 7  
    UEFI Tech Service
    UEFI Update Utility
    Instant Flash
    Instant Flash- DHCP (Auto-IP)
    Network Configuration
    that's it in the Tool tab
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    #12 17181995
    Pedros050
    Level 43  
    H/W Monitor?
  • #13 17181998
    matyjeste
    Level 7  
    Okay, topic to close. it turned out that removing the BIOS battery for 30 seconds solved the problem. thanks for the trouble :)
  • #14 17182014
    matyjeste
    Level 7  
    Okay, topic to close. it turned out that removing the BIOS battery for 30 seconds solved the problem. thanks for the trouble :)

    Added after 10 [minutes]:

    Removing the BIOS battery for approximately 30 seconds.
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Topic summary

The user reported an issue with their Windows 10 computer not shutting down completely, where the OS appears to turn off but the hardware components remain active. After providing their system specifications, including an Intel Core i3-8100 processor and MSI GeForce GTX 1050 Ti graphics card, they confirmed they assembled the computer themselves. Suggestions included checking BIOS settings and power supply connections. Ultimately, the problem was resolved by removing the BIOS battery for 30 seconds, which restored normal shutdown functionality.
Summary generated by the language model.
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