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[Solved] Computer Shuts Down During Games: i5 650, ASRock H55M-LE, GTX 960, Fans Not Spinning Issue

aragox078 44094 13
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  • #1 17920998
    aragox078
    Level 6  
    Posts: 20
    Rate: 23
    Hello, I have been having a very strange problem lately. When playing, for example, Assasin's Creed Unity, it happens that the computer is turned off during the game. Also, recently starting the computer with the open part of the housing, I noticed that the fans of the graphics card do not spin, they are standing in place (while on the desktop). I set the RPM in MSI Afterburner and thought that with this option I would get rid of the problem. However, it did not help, it continued to reset the computer while playing. Hope someone can help me solve this problem. I also give a screenshot of the temperatures.



    Computer Specs:

    Processor - Intel Core i5 650 3,2GHz
    Motherboard - ASRock H55M-LE
    Graphics card - Palit JetStream GTX 960 2GB
    RAM memory - Patriot DDR3 2x2GB 1333MHz
    Power supply - Modecom Feel 1 600W
    HDD - Seagate Barracuda Green 1TB
    SSD - Patriot Buster 240GB
    Attachments:
    • Computer Shuts Down During Games: i5 650, ASRock H55M-LE, GTX 960, Fans Not Spinning Issue 5cbc9b1bdae02_Beztytuu.thumb.png.9cf68d09b6386207804520aeb2c7457d.png (843.58 KB) You must be logged in to download this attachment.
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  • #2 17921024
    dt1
    Admin of Computers group
    Posts: 47961
    Help: 7262
    Rate: 8187
    Hello. I would start by checking the power supply - measuring the voltages with and without load. If you do not have such a possibility - it is worth checking on a different power supply - Modecom Feel is not a reliable or recommended design, so if it is not the temperature (which should be checked more carefully under load anyway), then the power supply for me is worth taking first fire.
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  • #3 17921036
    aragox078
    Level 6  
    Posts: 20
    Rate: 23
    Honestly, I don't have a lot of how to measure the voltage (no instrument), so I will decide to give the computer to a friend. I will let you know what effects after.
  • #4 17921584
    arturbakus
    Level 9  
    Posts: 62
    Help: 1
    Rate: 8
    There is such an Everest Program, preferably in the ultimate version.
    When you start the program, you basically have everything on a plate.
    Shows min. card prock temp, fan speed, power supply voltage and other parts. Search, install and check. Maybe it is actually a problem with the power supply or with some part, maybe something is overheating and the computer automatically shuts down so as not to burn out the circuits. Maybe it is because the fans on the card do not rotate, the card heats up and the computer detects it and turns off.

    If you had a second Grafike, you could replace them and see the effects on another card because maybe it's defective.
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  • #5 17921859
    aragox078
    Level 6  
    Posts: 20
    Rate: 23
    Are these tensions about?
    Attachments:
    • Computer Shuts Down During Games: i5 650, ASRock H55M-LE, GTX 960, Fans Not Spinning Issue Bez tytułu.png (178.91 KB) You must be logged in to download this attachment.
  • #6 17921909
    enhanced
    Level 43  
    Posts: 10427
    Help: 961
    Rate: 876
    Check in OCCT the power supply test if it also turns off, or do the remaining tests after 10 minutes.

    There is no need to measure voltages with programs, only temperature.
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  • #7 17922705
    aragox078
    Level 6  
    Posts: 20
    Rate: 23
    After 3-4 minutes of testing on OCCT, unfortunately it turned off the computer.
  • #8 17922718
    dt1
    Admin of Computers group
    Posts: 47961
    Help: 7262
    Rate: 8187
    What test did you take? CPU, GPU or Power Supply test only?
    Have you noticed what temperature the processor has reached? Though on the whole, for the default OCCT settings, at 85 degrees, the test should break.

    The most likely culprit in this case seems to be the power supply - it would be good to have a different one for the test (it is best to borrow a solid and reliable one, if possible). If there is no possibility - at the beginning it is worth organizing a voltmeter and checking the supply voltages (especially 12V, although prophylactically measuring 5V and 3.3V will not hurt either).
  • #9 17922745
    aragox078
    Level 6  
    Posts: 20
    Rate: 23
    I was doing the Power Supply test and the CPU reached around 55 degrees. Best of all, I wanted to do the test again at this point and the computer turned off right away (I can make a recording with my phone if necessary)
  • #10 17922749
    dt1
    Admin of Computers group
    Posts: 47961
    Help: 7262
    Rate: 8187
    Try to do the CPU test yourself (then you are not burdening the graphics).
    Then try the graphics test itself (no CPU load).
  • #11 17922849
    down
    Level 19  
    Posts: 363
    Help: 40
    Rate: 107
    Clean the computer from dust properly, it helped me.
  • #12 17922852
    aragox078
    Level 6  
    Posts: 20
    Rate: 23
    During the CPU test, the temperature was 57 degrees, while during the GPU test, the computer crashed
  • #13 17922990
    dt1
    Admin of Computers group
    Posts: 47961
    Help: 7262
    Rate: 8187
    Download HWInfo and see what temperatures the graphics reach. The computer shuts down (as if you unplug the cord from the power socket), or hangs (blue screen or freeze) or resets?

    If your computer freezes / resets, download Bluescreenview as well and see if there are any repetitive entries associated with these suspensions.

    If it turns off, it is 90% of the power supply's fault. When the card or power supply hangs, the card is no longer young, but the power supply is nasty, so I would start diagnostics with the power supply.

    https://www.hwinfo.com/files/hwi_605_3730.zip
    https://www.nirsoft.net/utils/blue_screen_view.html
  • #14 18012448
    aragox078
    Level 6  
    Posts: 20
    Rate: 23
    I bought new equipment and it is nice. Thank you for all your help! :)

Topic summary

✨ The user experiences unexpected shutdowns of their computer while gaming, specifically during "Assassin's Creed Unity." The issue is suspected to be related to the power supply or overheating, as the graphics card fans do not spin. Various troubleshooting steps are suggested, including checking the power supply voltages, using diagnostic software like Everest and OCCT, and monitoring temperatures with HWInfo. The user reports that the computer shuts down during GPU tests, indicating a likely power supply failure. After extensive troubleshooting, the user ultimately resolves the issue by purchasing new equipment.
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FAQ

TL;DR: PC shuts off mid‑game? "If it turns off, it is 90% of the power supply's fault." That 90% stat means start with the PSU: borrow a good unit or stress‑test with OCCT. [Elektroda, dt1, post #17922990]

Why it matters: Hard shutdowns risk data loss and component damage; this FAQ helps i5‑650/H55/GTX 960‑era PCs quickly isolate PSU vs GPU faults.

Quick Facts

Why does my PC shut down during games with a GTX 960?

Hard power‑offs mimic pulling the plug and point to the PSU. "If it turns off, it is 90% of the power supply's fault." Test with a known‑good PSU or repeat the load to confirm. Focus diagnostics on power before chasing drivers. [Elektroda, dt1, post #17922990]

How can I check if the power supply is failing without a multimeter?

Use OCCT to isolate loads. "Try the CPU test alone, then the graphics test." If CPU‑only passes, but GPU‑only crashes, suspect the GPU power path or PSU. This separates causes without any instruments. [Elektroda, dt1, post #17922749]

My GTX 960 fans dont spin on the desktopnormal or bad?

Palit JetStream cards use semi‑passive 0‑dB cooling. Fans stay off at idle and start when the GPU warms under load. That behavior is normal unless fans fail to start during gaming or stress. “Palit 0-dB Tech”

What CPU temperature is safe during OCCT on an i5-650?

OCCT’s default safety limit is 85°C and stops the test at that point. Temperatures significantly below that are within acceptable stress limits. If you still see hard shutdowns, investigate the PSU. [Elektroda, dt1, post #17922718]

OCCT PSU test shuts down after a few minuteswhat does that prove?

A shutdown under combined CPU+GPU load strongly implicates the PSU. If the machine powers off instantly, prioritize the PSU in diagnostics. Confirm by swapping in a reliable supply. [Elektroda, dt1, post #17922990]

How do I isolate whether its the GPU or the PSU?

Follow this quick isolation procedure:
  1. Run the CPU‑only test in OCCT and watch for stability.
  2. Run the GPU‑only test in OCCT and compare behavior.
  3. If GPU‑only trips a shutdown, borrow a reliable PSU and retest. As one expert advised, "Try the CPU test alone, then the graphics test." [Elektroda, dt1, post #17922749]

Should I read PSU voltages in software like Everest/HWInfo?

Skip software voltage readings. Measure 12V, 5V, and 3.3V rails with a voltmeter under load, or test with another PSU. Given the Modecom Feel, start by checking power first. [Elektroda, dt1, post #17921024]

Why does the GPU test crash but the CPU test passes?

In this case, the CPU test reached about 57°C and passed, while the GPU test crashed. Focus on the graphics power path and the PSU supplying it. That pattern suggests an issue appears only with GPU stress. [Elektroda, aragox078, post #17922852]

What should I check if the PC freezes or shows BSOD instead of powering off?

Collect crash data and thermals. Use BlueScreenView to find repeating bugchecks, and HWiNFO to log temperatures. A hard power‑off, by contrast, points strongly to the PSU rather than drivers. [Elektroda, dt1, post #17922990]

Could dust be the reason for shutdowns?

Yes, clogged heatsinks can trigger thermal protection. Clean fans, filters, and radiators thoroughly, then retest under load. One participant reported normal operation after a careful cleaning. [Elektroda, down, post #17922849]

Is my Modecom Feel 600W safe to use with a GTX 960?

No. "Modecom Feel is not a reliable or recommended design." Replace it or at least borrow a known‑good, reputable PSU for testing. [Elektroda, dt1, post #17921024]

How long should I run OCCT tests?

Run each test for about 10 minutes to surface instabilities. If the PSU test fails early, stop and address the power supply immediately. [Elektroda, enhanced, post #17921909]

Can I rule out the GPU by swapping parts?

Yes. Swap in a different graphics card and check whether crashes persist. This quick A/B check can confirm a defective GPU. [Elektroda, arturbakus, post #17921584]

What ultimately resolved this threads shutdowns?

The original poster replaced the hardware, and the system ran fine afterward. That closed the case. [Elektroda, aragox078, post #18012448]
Generated by the language model.
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