[Solved] risco gtx one i solid security

Hello,
I have a risco gtx one switchboard at home, founded by the previous owner. The control panel is connected to solid (contract with solid). Due to the fact that I am playing with electronics a little, I would like to add another watch. However, the problem is the installer code, the one in the instructions does not work (that's fine . Solid, due to the fact that the warranty on the system has already expired, wants PLN 150 net for driving up and changing the code to the factory. What do you suggest Connect with a computer and try to do something by yourself, reset to factory settings ??
Thanks in advance for your answer.

In my opinion, programming mode (connection with PC) can only be started from the service mode. I don't know this system, but it seems a bit obvious.

And why the company after the warranty period did not come alone and restored the factory installer code? The system is theirs or yours. This can buy an apartment, give the keys to the intervention group and pay for each entrance to the OWN apartment to an external company. I would not give up, ordered them to restore the code in writing, and so on the subject.

Gutek1512 wrote:

And why the company after the warranty period did not come alone and restored the factory installer code?

And why would they do it for free? If you buy a TV set, if you want to unscrew it, you call the manufacturer to remove the warranty seals or come with a screwdriver because he just used some unusual screws ??

You only buy a TV set with the possibility of configuration, you do not call the service for that.

The alarm also allows you to configure as much as you need for everyday use, just like on the TV. Go ask the TV manufacturer for the processor charge, preferably with a request that it come and make it available to you for free. Good luck.

krolik2 wrote:

The truth is that the client should know the installer code from the very beginning.

I think that installers do not mind, the customer signs the cancellation of the warranty and that he takes full responsibility for the system and probably every installer will provide the client with the installer code.
Just like in the case of a broken warranty seal, the customer looked and rummaged where it should not be there is no guarantee or liability of the manufacturer.

king kong wrote:

What do you suggest Connect with a computer and try to do something by yourself, reset to factory settings ??

I suggest first checking if you still have free lines in the system, it is still possible to connect to any of the detectors that are installed, then it can be done without the installer's password.

Thank you all for your reply.
There are still 2 free lines in the system and I want to connect to them.
I read somewhere that even a reset does not restore the factory password, so it's bad. If it resets and the service password remains unchanged, unfortunately, but I will remain without an alarm.
The solid position is that it changes the password for free at the end of the warranty, if the warranty has already expired they want PLN 150 net of tax. I think I need to change the security company.
?

king kong wrote:

I read somewhere that even a reset does not restore the factory password, so it's bad.

"
don't be afraid "How can you restart it and give you access to programming. Otherwise what would it make sense?

king kong wrote:

The solid position is that it changes the password for free at the end of the warranty, if the warranty has already expired they want PLN 150 net of tax. I think I need to change the security company.
?

I am not a fan of this security company (which I have expressed many times), but I think my colleague expects too much from them. If I were to assess the sense of cooperation with a given AO, I would take other considerations into account.
best regards

The second dip from the left only resets passwords (master and service). You won't lose the settings so you can do it yourself.

Are you sure it only resets passwords?

Yes, the settings are restarted in the software settings.
Turn off the power, change the state of the switch and turn it on, check that it has returned to its factory passwords and peace of mind.
Before you finish, switch the switch back for a simple reason, so that when you switch off the control panel, do not reset the passwords again

Gentlemen, what is the default installer code for GTX One? Thanks in advance for your answer

You know the rhyme for:
Blonde code is ...

Four ones.

Security companies intentionally change the installer code to hinder the transition to competition. You terminate the contract and request that the factory codes be restored.

Can anyone else tell me how to find this Dip Switch? I haven't rummaged inside it yet. Forgive me if the question seems trivial ...

rolniksam wrote:

Security companies intentionally change the installer code to hinder the transition to competition.

And I thought so far that the code changes primarily to prevent an unauthorized person from changing the system settings. I understand that a colleague does not change?

pawelkunik wrote:

Can anyone else tell me how to find this Dip Switch? I haven't rummaged inside it yet. Forgive me if the question seems trivial ...

When you open the case, everything will become clear I would look on the right side of the record

No, the dips are in the center of the board a bit above the casing tamper spring, even nicely labeled ?