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[Solved] Title: Risco GTX One Switchboard & Solid Security - Adding Watch, Installer Code Issues, DIY Fixes

king kong 16476 19
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Treść została przetłumaczona polish » english Zobacz oryginalną wersję tematu
  • #1 17257194
    king kong
    Level 10  
    Hello,
    I have a risco gtx one switchboard at home, founded by the previous owner. The control panel is connected to solid (contract with solid). Due to the fact that I am playing with electronics a little, I would like to add another watch. However, the problem is the installer code, the one in the instructions does not work (that's fine :) . Solid, due to the fact that the warranty on the system has already expired, wants PLN 150 net for driving up and changing the code to the factory. What do you suggest Connect with a computer and try to do something by yourself, reset to factory settings ??
    Thanks in advance for your answer.
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  • #2 17258815
    szymon122
    Level 38  
    In my opinion, programming mode (connection with PC) can only be started from the service mode. I don't know this system, but it seems a bit obvious.
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  • #3 17258879
    Anonymous
    Anonymous  
  • #4 17259800
    Gutek1512
    Level 20  
    And why the company after the warranty period did not come alone and restored the factory installer code? The system is theirs or yours. This can buy an apartment, give the keys to the intervention group and pay for each entrance to the OWN apartment to an external company. I would not give up, ordered them to restore the code in writing, and so on the subject.
  • #5 17259847
    kood
    CCTV and Stationary Alarms specialist
    Gutek1512 wrote:
    And why the company after the warranty period did not come alone and restored the factory installer code?


    And why would they do it for free? If you buy a TV set, if you want to unscrew it, you call the manufacturer to remove the warranty seals or come with a screwdriver because he just used some unusual screws ??
  • #6 17259896
    Gutek1512
    Level 20  
    You only buy a TV set with the possibility of configuration, you do not call the service for that.
  • #7 17260068
    kood
    CCTV and Stationary Alarms specialist
    The alarm also allows you to configure as much as you need for everyday use, just like on the TV. Go ask the TV manufacturer for the processor charge, preferably with a request that it come and make it available to you for free. Good luck.
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  • #8 17260277
    Anonymous
    Anonymous  
  • #9 17260333
    kood
    CCTV and Stationary Alarms specialist
    krolik2 wrote:
    The truth is that the client should know the installer code from the very beginning.


    I think that installers do not mind, the customer signs the cancellation of the warranty and that he takes full responsibility for the system and probably every installer will provide the client with the installer code.
    Just like in the case of a broken warranty seal, the customer looked and rummaged where it should not be there is no guarantee or liability of the manufacturer.

    king kong wrote:
    What do you suggest Connect with a computer and try to do something by yourself, reset to factory settings ??


    I suggest first checking if you still have free lines in the system, it is still possible to connect to any of the detectors that are installed, then it can be done without the installer's password.
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  • #10 17267179
    king kong
    Level 10  
    Thank you all for your reply.
    There are still 2 free lines in the system and I want to connect to them.
    I read somewhere that even a reset does not restore the factory password, so it's bad. If it resets and the service password remains unchanged, unfortunately, but I will remain without an alarm.
    The solid position is that it changes the password for free at the end of the warranty, if the warranty has already expired they want PLN 150 net of tax. I think I need to change the security company.
    ?
  • #11 17268374
    suworow
    VIP Meritorious for electroda.pl
    king kong wrote:
    I read somewhere that even a reset does not restore the factory password, so it's bad.
    "
    don't be afraid "How can you restart it and give you access to programming. Otherwise what would it make sense?
    king kong wrote:
    The solid position is that it changes the password for free at the end of the warranty, if the warranty has already expired they want PLN 150 net of tax. I think I need to change the security company.
    ?

    I am not a fan of this security company (which I have expressed many times), but I think my colleague expects too much from them. If I were to assess the sense of cooperation with a given AO, I would take other considerations into account.
    best regards
  • #12 17268742
    howaitofurasshu
    Level 12  
    The second dip from the left only resets passwords (master and service). You won't lose the settings so you can do it yourself.
  • #13 17274121
    king kong
    Level 10  
    Are you sure it only resets passwords?
  • #14 17274224
    howaitofurasshu
    Level 12  
    Yes, the settings are restarted in the software settings.
    Turn off the power, change the state of the switch and turn it on, check that it has returned to its factory passwords and peace of mind.
    Before you finish, switch the switch back for a simple reason, so that when you switch off the control panel, do not reset the passwords again ;)
  • #15 17923321
    pawelkunik
    Level 2  
    Gentlemen, what is the default installer code for GTX One? Thanks in advance for your answer
  • #16 17923364
    howaitofurasshu
    Level 12  
    You know the rhyme for:
    Blonde code is ...

    Four ones.
  • #17 17951695
    rolniksam
    Level 11  
    Security companies intentionally change the installer code to hinder the transition to competition. You terminate the contract and request that the factory codes be restored.
  • #18 17951718
    pawelkunik
    Level 2  
    Can anyone else tell me how to find this Dip Switch? I haven't rummaged inside it yet. Forgive me if the question seems trivial ...
  • #19 17951719
    suworow
    VIP Meritorious for electroda.pl
    rolniksam wrote:
    Security companies intentionally change the installer code to hinder the transition to competition.

    And I thought so far that the code changes primarily to prevent an unauthorized person from changing the system settings. I understand that a colleague does not change?

    pawelkunik wrote:
    Can anyone else tell me how to find this Dip Switch? I haven't rummaged inside it yet. Forgive me if the question seems trivial ...

    When you open the case, everything will become clear :) I would look on the right side of the record :)
  • #20 17951763
    howaitofurasshu
    Level 12  
    No, the dips are in the center of the board a bit above the casing tamper spring, even nicely labeled ?

Topic summary

The discussion revolves around issues faced by a user with a Risco GTX One switchboard, particularly regarding the installer code needed to add a new watch to the system. The user is unable to use the provided installer code and is considering a factory reset or connecting to a PC for programming. Responses suggest various approaches, including resetting DIP switches to restore factory settings, checking for free lines in the system, and the implications of warranty expiration on service costs. Some participants express frustration with security companies for not providing the installer code after warranty expiration, while others discuss the technical aspects of accessing and resetting the system without professional help.
Summary generated by the language model.
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