FAQ
TL;DR: 24h on charger and "Maybe the battery will 'wake up'" can revive an A5 2017; if not, diagnostics require disassembly that risks the cracked screen. For owners facing no‑power A5 2017 with cracked glass, here’s what to try and expect. [Elektroda, sylweksylwina, post #17416187]
Why it matters: This FAQ helps A5 2017 owners choose between simple recovery steps, paid service, or selling as‑is.
Quick Facts
- Service may insist on replacing a cracked screen before diagnosis; quote was about 700 PLN. [Elektroda, cherynski, post #17416062]
- Overnight charging showed no reaction for the owner; the phone stayed unresponsive. [Elektroda, cherynski, post #17416377]
- The A5 (2017) battery is built‑in; removal requires full disassembly for external charging. [Elektroda, nutergsm, post #17416196]
- LCD can fail during disassembly when glass is cracked, hence preemptive display replacement. [Elektroda, sylweksylwina, post #17416187]
- Reported value ~700 PLN; stacking screen and board repairs can exceed resale value. [Elektroda, cherynski, post #17416377]
Why won’t my Galaxy A5 (2017) power on after two weeks in a drawer?
The phone may need extended charging to recover from storage. Connect a reliable charger and leave it until tomorrow. As one tech wrote, "Maybe the battery will 'wake up' to life." If it still shows nothing, suspect the battery or mainboard. Avoid opening it yourself if the screen is cracked. [Elektroda, sylweksylwina, post #17416187]
How long should I leave a non‑booting A5 on the charger?
Give it a long, uninterrupted charge. Leave it connected until tomorrow before retrying the power button. If nothing changes after that window, proceed to diagnostics. [Elektroda, sylweksylwina, post #17416187]
The phone and charger stay cold after 30 minutes—what does that suggest?
After 30 minutes, a cold phone and charger indicate no immediate charging response. Continue with an overnight charge as suggested. If the state remains unchanged afterward, seek professional diagnosis. [Elektroda, cherynski, post #17416174]
Does a cracked screen affect my warranty claim with T‑Mobile/Samsung?
Yes. Visible glass damage can block warranty handling of unrelated faults. One responder noted it would be covered if not cracked. Expect paid repair paths when the screen is cracked. [Elektroda, sylweksylwina, post #17416156]
Will the service insist on replacing the screen before diagnosis?
Yes. The provider warned the cracked glass would fully break during teardown. They required screen replacement first, quoted about 700 PLN. This comes before checking internal faults. [Elektroda, cherynski, post #17416062]
Can the LCD get damaged during disassembly even if only the glass is cracked?
There is a real risk. A tech cautioned about complete LCD damage during disassembly with cracked glass. That risk is why services push display replacement before testing internals. [Elektroda, sylweksylwina, post #17416187]
Can I request diagnostics only and refuse the screen repair?
You can ask, but diagnostics still require disassembly. The service stated an expert opinion needs opening the phone. With a cracked front, opening can cause further damage, including display failure. [Elektroda, nutergsm, post #17416627]
What happens if I refuse the screen repair after they open it?
They may return it without a working screen. One tech warned you could get a phone without a display. They also noted the service cannot test the device without a screen attached. [Elektroda, sylweksylwina, post #17416782]
Can I recharge the A5 (2017) battery outside the phone?
Yes, but it requires disassembly and proper tools. "You need to recharge the battery outside the phone." The same expert added the entire phone must be disassembled to remove the battery. Seek a competent GSM shop for this procedure. [Elektroda, nutergsm, post #17416196]
Can another phone charge the A5’s battery?
No, not directly. The A5 has a built‑in battery, inaccessible without disassembly. You cannot swap it into another phone to charge. A shop can access it safely if needed. [Elektroda, sosarek, post #17417276]
Is repair economically sensible if the phone’s worth ~700 PLN?
It is not economical in this case. The owner valued the phone near 700 PLN. The service display quote was 700–800 PLN, before any board repair. That math argues for selling or recycling rather than full repair. [Elektroda, cherynski, post #17416377]
How do I try a safe, no‑parts recovery at home?
Try this before any teardown:
- Connect the phone to a charger and leave it until tomorrow.
- Check for any vibration, logo, or charging icon.
- If still dead, avoid opening; seek diagnostics at a GSM service.
"Maybe the battery will 'wake up' to life." [Elektroda, sylweksylwina, post #17416187]
Could the factory reset before storage cause this no‑boot?
Unlikely. Contributors pointed to hardware causes: battery or motherboard. No one linked the factory reset to the no‑power state. Focus on charging and hardware diagnostics first. [Elektroda, sylweksylwina, post #17416187]
Should I sell the phone as‑is instead of repairing?
Yes, that can be practical. One member advised describing the faults and listing it on Allegro. Buyers of parts or repair shops often accept cracked, non‑booting devices. [Elektroda, sylweksylwina, post #17416156]
