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[Solved] Goodram IRDM 120GB SSD - SATAFIRM S11 Issue - Disk Visible in BIOS but Inaccessible Files

damianos56 23391 9
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  • #1 17436728
    damianos56
    Level 10  
    Posts: 100
    Rate: 11
    Hello,

    There is a problem with the Goodram IRDM 120GB disk. The disk is visible from the bios, but under the name SATAFIRM S11.
    I can't get to files on disk via dmde. Please help.

    Goodram IRDM 120GB SSD - SATAFIRM S11 Issue - Disk Visible in BIOS but Inaccessible Files Goodram IRDM 120GB SSD - SATAFIRM S11 Issue - Disk Visible in BIOS but Inaccessible Files Goodram IRDM 120GB SSD - SATAFIRM S11 Issue - Disk Visible in BIOS but Inaccessible Files
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  • #2 17436761
    SGdata

    Level 27  
    Posts: 661
    Help: 125
    Rate: 179
    Probably corrupt firmware. Important data - DR.
    Company Account:
    SGdata
    Spacerowa 90, Gliwice, 44-141 | Company Website: https://sgdata.pl
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  • #4 17436771
    damianos56
    Level 10  
    Posts: 100
    Rate: 11
    Yes, on screenshots it is connected as a second disk on another computer.
    Checking something in DriveLetterView on another computer?

    Which company do you recommend to recover your data?
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  • #5 17436837
    pidar
    Mass storage specialist  
    Posts: 11332
    Help: 1568
    Rate: 3554
    damianos56 wrote:
    Checking something in DriveLetterView on another computer?

    No, because it was probably a system disk and after such a failure you should immediately check its detection (and possible access to data?) Under some Live Linux distribution.

    Currently (as the second) its capacity is still being detected :?:
    https://www.elektroda.pl/rtvforum/topic3268077.html#16045266
  • #6 17436841
    damianos56
    Level 10  
    Posts: 100
    Rate: 11
    Yes, capacity is detected.
  • #7 17437615
    Łukasz_W

    HDD and data recovery specialist  
    Posts: 5035
    Help: 630
    Rate: 643
    As a colleague SGData wrote - a 99% firmware problem.
    Company Account:
    HEX SERWIS
    Smołdzinska 2B/16, Kobysewo, 83-304 | Tel.: 530XXXXXX (Show) | Company Website: https://hex-serwis.pl
  • #8 17438287
    melanchel
    Level 31  
    Posts: 1302
    Help: 153
    Rate: 368
    In DMDE, it was selected from physical devices, browse if the first sectors are all zeros?
  • #9 17457507
    michal_aniol
    Level 33  
    Posts: 1651
    Help: 182
    Rate: 100
    melanchel wrote:
    In DMDE, it was selected from physical devices, browse if the first sectors are all zeros?


    They will be all zeros because the controller has firmware released and returns data incorrectly - usually only zeros. The FW problem can be bypassed and recovered, but expensive equipment is needed for that.
  • #10 17556422
    damianos56
    Level 10  
    Posts: 100
    Rate: 11
    Thanks for the answers.
    Disk given for warranty, replaced with a new one.
    I have accepted the loss of data.
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Topic summary

✨ The discussion revolves around a Goodram IRDM 120GB SSD that is visible in BIOS but shows as SATAFIRM S11, rendering files inaccessible. Users suggest that the issue is likely due to corrupted firmware, which may lead to data loss. Recommendations include checking the disk on another computer and using tools like DriveLetterView and DMDE to assess the situation. It is noted that the disk's capacity is still detected, but the first sectors may contain zeros due to firmware issues. Ultimately, the original poster decided to replace the disk under warranty, accepting the loss of data.
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