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De Dietrich MCR 2 24/28 MI Boiler: Recurring E4 & E5 Errors Despite Repairs

harry_78 18714 5
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  • #1 17589972
    harry_78
    Level 9  
    Good morning,


    De Dietrich MCR 2 24/28 MI boiler from 2010.
    A typical fault is E5, E4 - several times a day, and the worst occurs at night and while showering.
    I invited a service technician 1 - He came, promised to fix it, but did not show up again on the promised date.
    I invited service technician 2 - He came and did the service, and after 2 weeks the problem returned.
    I talked to service technician 3 - he recommended replacing the ignition electrode first, and if that doesn`t work, replacing the chimney, transformer, gaskets and motherboard.
    I replaced the ignition electrode - the original one a month after "service no. 2" had a 6-7 mm gap.
    All connectors checked and cleaned, power socket polarity OK.

    Nothing helped.
    What helps???
    Strong blowing of the combustion chamber housing several times before and after replacing the electrode immediately (in 1-2 seconds) increases the ionization level and ensures 1-2 days of trouble-free operation, without E5, E4.

    Tapping the motherboard, transformer, doesn`t change anything. Banging the boiler casing doesn`t change anything. Banging on the combustion chamber housing temporarily solves the problem!!!
    What could be the cause of the problem in this case???
    If you know the solution and don`t want to help on the forum, send me a PRV. We`ll come to an agreement. I am from the Piaseczno area near Warsaw.
    The ionization level during failed repeated firing is below 1-2. Once it manages to take off, the ionization remains at the level of 8.5-9.0.
    Sometimes it happens that the ionization jumps 8 - 2 - 2 -7 -2 etc, every few seconds, but after hitting the combustion chamber it returns to 8.x

    Andrzej.
    Andrzej
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  • Helpful post
    #2 17590024
    piracik
    VIP Meritorious for electroda.pl
    I see that you use interesting diagnostic methods.

    The cause of the fault is trivial and I`m surprised that the service technician doesn`t know it. This boiler has been on the market for so many years that it should meet this standard.

    The solution is, among others, here:
    https://www.elektroda.pl/rtvforum/topic3508792.html
    https://www.elektroda.pl/rtvforum/topic2476054.html
    https://www.elektroda.pl/rtvforum/topic2921477.html
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  • #3 17590125
    harry_78
    Level 9  
    I`m already opening the links you provided.
    As for the "repair" methods: They worked on TV Beryl 102, They worked on TV Rubin, they worked in other cases, also in the case of De Dietrich.

    ...

    As it turned out, I had already read about these threads, but I still wonder what the connection is between hitting the combustion chamber with my fist and eliminating the fault for several dozen hours.
    1. Bad mixture composition is certainly not an option (how can punching the mixture change the mixture for 2 days?)
    2. Definitely not the ignition electrode. Before and after replacing with a new one - no difference.
    3. Possibly the burner seal... I will ask the service technician about it.

    Andrzej
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  • #4 17590197
    piracik
    VIP Meritorious for electroda.pl
    Hitting the combustion chamber may break the burner pipe and temporarily tighten the seal.
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  • #5 17591271
    harry_78
    Level 9  
    I also observed the ignition process itself, because if after several attempts it finally goes through and the flame stays on for 5-10 seconds, it will burn as long as it needs to.
    Even though I am replacing the seals, I wonder if there is any problem with the starting process itself.
    I wonder if it is correct that when the boiler is turned on, when it displays "2", the fan speeds up, a flame appears, and its size/power (?) is as if sinusoidally modulated in 1 sec cycles?
    Maybe more clearly: For a few seconds, when "2" is lit, when you hear a spark, until "1" appears due to an ionization error, or the correct 3/4, you can hear in a cycle every second more flame noise - less noise - more - smaller and so on several times. During this time, the inspection window becomes brighter - darker - brighter -....
  • #6 17636160
    harry_78
    Level 9  
    The scheduled service technician did not arrive on the agreed date...
    2 weeks ago I tightened the 3 x star screws of the burner cover. This completely stopped the multiple daily E4/E5 for over 1.5 weeks. The problem has returned and within 2-3 days they will reach a similar intensity as before. Today I replaced the 2016 gasket and the 2015 "cord" gasket with a graphite one.
    We`ll see.
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