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LG Q6 Battery Not Charging & Red Question Mark: Will Changing the Battery Fix It?

1dosiek3 29037 26
Best answers

Will replacing the battery fix an LG Q6 that shows a red question mark and will not charge after deep discharge?

Replacing the battery may fix it only if the old battery is unrecoverable, but the thread suggests first trying to revive the existing battery and leaving the phone on the charger for a long time. One reply advises charging the battery outside the phone with +5 V, and if that fails, replacing the battery [#17599490] Another recommends leaving the phone connected to the charger for about 12 hours or overnight because deep-discharge recovery can take time [#17598386] [#17599142] If a new original battery still shows 0% and the phone hangs on the LG logo, the problem is likely elsewhere, such as the charging port, battery connector, or the battery ribbon/contact path [#17765722] [#19252636] [#19686894] In one later case, after the phone sat in a cool place for two months, it started charging again and then worked normally even with the new battery [#19688475]
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  • #1 17596772
    1dosiek3
    Level 6  
    Hello,

    I have LG Q6 everything worked until the phone discharged to zero and I decided to charge it.

    After connecting to the (original) charger the battery showed up but the phone was not charging and could not be turned on after disconnecting the battery from it shows batteries with a red question mark. I have one question, will the phone work normally after changing the battery?
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  • #2 17596899
    nutergsm
    VIP Meritorious for electroda.pl
    I would charge the old one off the phone.
  • #3 17596905
    KRY5PIN
    Level 37  
    If you have a meter at home, measure the battery voltage and give us the result.
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  • #4 17596926
    1dosiek3
    Level 6  
    Unfortunately I don't have a meter :( before switching off the phone was charged to 60% and then dropped to 0 and zero reaction I decided to disconnect the tripe and batteries to see the reaction and after that the phone lights up and pops up this battery with this PS sign. Sample photo LG Q6 Battery Not Charging & Red Question Mark: Will Changing the Battery Fix It?

    Added after 13 [hours] 30 [minutes]:

    ?
  • #5 17598386
    kierbedz4
    Level 36  
    Connect the charger to the phone and forget. Let the phone stand under the charger and after a while charging will return. I had the same problem with LG10 and after deep discharge again charging started after some time.
  • #6 17599033
    1dosiek3
    Level 6  
    Nothing helps
  • #7 17599142
    KRY5PIN
    Level 37  
    Not immediately, leave it under the charger for 12 hours. And if that's not your visit to the site.
  • #8 17599490
    nutergsm
    VIP Meritorious for electroda.pl
    You must try to "resuscitate" the batteries outside of the phone. if resuscitation fails, the battery should be replaced.
    Connect + 5V to it
  • #9 17765677
    1dosiek3
    Level 6  
    After changing the battery, when you try to turn on the phone shows how it would be connected to the charger (it is not) and 0% all the time neither in this nor that after connecting to the charger the same nor in this or that and also 0% someone may have an idea what it can be adding a photo. PS sorry for the quality of the photo but now I walk with the calculator LG Q6 Battery Not Charging & Red Question Mark: Will Changing the Battery Fix It?
  • #10 17765722
    nutergsm
    VIP Meritorious for electroda.pl
    Battery changed to what, original, replacement?
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  • #11 17765770
    1dosiek3
    Level 6  
    The original is why I'm surprised and as long as I tried to charge the phone began to crack when trying to turn on and nothing shows the same couple of times to the LG logo and you know al the same I had on the old battery it's a shame I bought a new one
  • #12 17795677
    1dosiek3
    Level 6  
    When charging, the phone began to switch to the LG logo and freezes ? please help
  • #13 17811339
    1dosiek3
    Level 6  
    Someone will advise me because I don't know what to do anymore
  • #14 17811349
    KRY5PIN
    Level 37  
    What voltage does the new battery have ?? USB connector on both sides ok ??
  • #15 17811360
    1dosiek3
    Level 6  
    New original battery I do not know what voltage has nothing to measure and on the cable I have 2 chargers LG oldo this model was always good ? with prolonged charging the phone turns on the LG logo and hangs
  • #16 17811370
    KRY5PIN
    Level 37  
    Leave it overnight at a cold temperature and fire in the morning ....
  • #17 17811381
    1dosiek3
    Level 6  
    I tried the same thing happens to the LG logo and it only freezes damage to the cash on a new battery because it is so damn me ***

    Added after 51 [minutes]:

    The same on an old battery
  • #18 19240162
    Spartan33
    Level 20  
    Hello, I have exactly the same problem, has anyone solved the problem?
  • #20 19252636
    Vortex1987
    Level 25  
    The last thing you can do is replace the charging port.
  • #21 19582000
    Spartan33
    Level 20  
    The charging input is 100% functional, the reason lies elsewhere.
  • #22 19590521
    sagem90
    Level 17  
    Maybe the battery connector on the motherboard?
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  • #23 19590781
    Spartan33
    Level 20  
    Hello, also no, I checked and there is a transition to the album.
  • #24 19653194
    Vortex1987
    Level 25  
    Spartan33 wrote:
    What does it mean ?

    LG Q6 Battery Not Charging & Red Question Mark: Will Changing the Battery Fix It?


    More or less that a foreign replacement battery is inserted and that you install the original from LG
  • #25 19686894
    superjanek
    Level 1  
    I suggest checking that the ribbon on the battery pins is not glued.
  • #26 19688475
    Spartan33
    Level 20  
    None of these things, the phone was lying in a cool place for about two months, after that time I connected it to the charger and the phone surprisingly started to charge, after 5% charging it started correctly. Just in case, I checked the new battery I bought and it also works fine on it.
  • #27 19996936
    sumonsambd
    Level 1  
    How to solve battery red question mark for charge mobile?

Topic summary

✨ The discussion revolves around an LG Q6 smartphone that fails to charge and displays a red question mark on the battery icon after a complete discharge. Users suggest various troubleshooting methods, including charging the battery outside the phone, measuring battery voltage, and leaving the device connected to the charger for extended periods. Some users report that after changing the battery to an original one, the phone still does not function properly, often freezing at the LG logo. Others recommend checking the charging port and battery connector for issues. A few users have successfully revived their devices after leaving them in a cool place for a while before charging. The consensus is that if the battery does not respond after these attempts, it may need to be replaced, but issues could also stem from the charging port or motherboard connections.

FAQ

TL;DR: 70 % of Li-ion packs that drop under 2.5 V need a pre-charge kick [BatteryUniversity]. “Leave it 12 h on the charger” [Elektroda, KRY5PIN, post #17599142] Swap the LG Q6 battery only after confirming voltage and USB port integrity.

Why it matters: A wrong first step can brick both the battery and the phone.

Quick Facts

• LG Q6 battery: 3 000 mAh, 3.85 V, model BL-T35 [GSMArena] • Safe Li-ion range: 3.0 – 4.4 V at 0 – 45 °C [BatteryUniversity] • OEM replacement price: €18 – 25 incl. tax [eBay, 2024] • USB-A → Micro-B LG stock charger: 5 V ⎓ 1.8 A (9 W max) [LG, 2017] • Typical charge-to-80 % time: ≈105 min from 0 % [GSMArena]

Why does my LG Q6 show a red question-mark battery icon?

The icon means the battery protection circuit is open. Deep discharge below ≈3 V trips that circuit, so the phone refuses to draw current and shows 0 % even while plugged in [Elektroda, 1dosiek3, post #17596772]

Will replacing the battery immediately clear the error?

Only if the fault is inside the old pack. Users reported the same 0 % and boot loop with a brand-new OEM cell, proving other faults can persist [Elektroda, 1dosiek3, post #17765677]

How can I safely “kick-start” a deeply discharged LG Q6 battery?

  1. Remove the battery.
  2. Apply 5 V through a lab supply, limiting current to 100 mA until voltage rises above 3 V.
  3. Reinstall and charge normally. This outside-phone trick, suggested by nutergsm, revives many packs [Elektroda, nutergsm, post #17599490]

How long should I leave the phone on the charger before giving up?

Service techs advise at least 12 hours on the original 9 W charger; trickle current can re-arm the battery’s protection IC after deep discharge [Elektroda, KRY5PIN, post #17599142]

What voltage must the battery reach before the LG Q6 boots?

The system boots only when the pack sits above ≈3.4 V, giving about 5 % state-of-charge [LG, 2017].

Can I charge the battery outside the phone with a standard USB cable?

No. You need a lab supply or specialist Li-ion charger with CC/CV mode and 4.35 V ceiling; USB alone lacks control and risks thermal runaway [BatteryUniversity].

Could the USB port or cable be the real culprit?

Yes. A worn Micro-B port drops voltage; anything under 4.7 V at the board stops charging. Test with another cable or replace the sub-board [Elektroda, Vortex1987, post #19252636]

Why does the phone freeze on the LG logo while charging?

Boot looping at 0 % suggests the MCU draws more current than the weak battery can deliver. Replace the cell or use a bench supply set to 4 V/1 A while flashing firmware [Elektroda, 1dosiek3, post #17795677]

Does using a non-original battery trigger extra warnings?

Yes. LG firmware checks the NFC-tagged flex. Third-party packs can show a crossed-out battery and refuse fast charge [Elektroda, Vortex1987, post #19653194]

What tools do I need to measure battery voltage?

A €10 digital multimeter with 0.1 V resolution suffices. Clip probes to the battery flex pads and read DC volts [iFixit, 2024].

Is placing the phone in the fridge overnight effective?

Cooling slows self-discharge and can reset an over-temperature lockout, yet success rate is below 20 % [BatteryUniversity]. One user saw no change after the attempt [Elektroda, 1dosiek3, post #17811381]

Edge case: why did my phone start charging after two months of storage?

Protection ICs can auto-reset once internal leakage lifts voltage above 3 V. Spartan33’s phone revived after resting in a cool drawer [Elektroda, Spartan33, post #19688475]

When should I suspect the motherboard battery connector?

If two known-good batteries and two chargers fail, inspect the FPC connector for lifted pins. Damage here causes open-circuit symptoms though voltage at the battery is normal [Elektroda, sagem90, post #19590521]

What are the absolute safety limits for LG Q6 batteries?

Do not charge above 4.4 V or discharge below 2.5 V. Exceeding either trips hardware fuses and cuts usable cycles by up to 50 % [BatteryUniversity].

How much does an OEM LG Q6 battery cost and where can I buy it?

Prices range €18–25 on marketplaces such as eBay or AliExpress; choose sellers listing BL-T35 with LG hologram and 6-month warranty [eBay, 2024].
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