logo elektroda
logo elektroda
X
logo elektroda

HP Probook 430 g2 - Does not detect and does not charge the battery, but works o

arturmarek1 11916 25
Best answers

How can I diagnose why an HP ProBook 430 G2 does not detect or charge the battery even though the battery and charger are known good, and is the MEC1322 EC responsible for battery detection/charging?

The battery/charger path should be checked at the charger IC and EC signals: measure PQ101/PQ102, U17 pin 39 (VOLTAGE_ADC), PU102 pin 6, and the surrounding transistors PQ104/PQ105/PQ106 and resistors PR115/PR119, because the MEC1322 communicates with the charger rather than directly “charging” the battery [#17741341][#17742292] The measurements you posted on PQ101/PQ102 and PU102 pin 6 looked normal, and the thread notes that these readings must be taken with the battery inserted, not only on the power supply [#17742058][#17742545] After the battery and charger were effectively ruled out, the remaining suspicion moved to a BIOS/EC software issue or the EC itself [#17743638] The MEC1322 EC does not need programming, so a replacement would normally be a solder-in part rather than something that must be flashed first [#17743760]
Generated by the language model.
ADVERTISEMENT
Treść została przetłumaczona polish » english Zobacz oryginalną wersję tematu
  • #1 17735665
    arturmarek1
    Level 12  
    Posts: 249
    Help: 1
    Rate: 15
    Hello
    I have a problem with the HP Probook 430 g2 laptop which does not see the battery at all, although it is new and functional. It was tested in another laptop.
    The motherboard is LA-B171P
    KBC SMSC MEC1322-NU
    The laptop does not charge and does not detect the battery, the bios does not detect it either, but when I charge it in another laptop, it works normally until it discharges. The BQ736 charging system mentioned does not change anything, the mosfets are not punctured. over KBC MEC1322-NU is it responsible for recognizing and charging the battery? Unfortunately, there is no diagram anywhere on what legs in kbc should be voltage so that the laptop can see and charge the battery. Please help
  • ADVERTISEMENT
  • #2 17736232
    lisek
    Service technician RTV
    Posts: 39712
    Help: 6307
    Rate: 6802
    Original power supply, not damaged.

    As for bq736, see page 40 (wistron_2012_s-series_richie) Link
    And from this forum Link
  • #3 17737192
    arturmarek1
    Level 12  
    Posts: 249
    Help: 1
    Rate: 15
    So.
    Measurement without batteries from the left
    1- 0v (mass)
    2- 3.30v
    3- 0v
    4- 3.38v
    5- 2.69v
    6-2.25
    Measurements with a connected battery
    1- 0v
    2- 0v
    3- 0v
    4- 3.31v
    5- 2.69v
    6- 2.22v
    I would like to add that if I put in a charged battery, the laptop does not turn on after pressing the power button, but it is enough to connect the charger literally for a second and unplug it, I can easily turn on the laptop from the button every time I knock, I will not remove the battery or the battery will not run out. and connecting the power supply, the orange light next to the power socket lights up for about 2 minutes and then starts blinking.
    Attachments:
    • HP Probook 430 g2 - Does not detect and does not charge the battery, but works o IMG_20190128_115305.jpg (2.81 MB) You must be logged in to download this attachment.
  • #4 17737704
    lisek
    Service technician RTV
    Posts: 39712
    Help: 6307
    Rate: 6802
    :idea: Charger circuit bq736 (no datasheet) is almost the same as 725 (there is a datasheet) and there is e.g. a workflow in LA-B211P Link_ SM
    Also, only in this forum about bq725A
    Quote:
    Phrase: bq24725A Search on selected forums 68 results found (0.26 s)


    :idea: There is an SM available under Compal LA-B181P 2014 S-series (400series) REV 0.5 - HP Probook 450 G2, where:
    kbc is SMSC MEC1322-NU
    charger is based on bq736 and has the same pos. description on the board what in LA-B171
    HP Probook 430 g2 - Does not detect and does not charge the battery, but works o
    HP Probook 430 g2 - Does not detect and does not charge the battery, but works o HP Probook 430 g2 - Does not detect and does not charge the battery, but works o

    Now Col. you have everything on the tray, especially SMC ....
  • #5 17738799
    arturmarek1
    Level 12  
    Posts: 249
    Help: 1
    Rate: 15
    Thanks Lisek for your interest, although I can practically solder and solder all this, I still have a problem with these diagrams. How could you mark it on the diagram where exactly to look for voltages and what should be the cause of the failure? Thank you in advance
  • #6 17740678
    arturmarek1
    Level 12  
    Posts: 249
    Help: 1
    Rate: 15
    Can anyone help?
  • #7 17741341
    Stani12
    Level 28  
    Posts: 1180
    Help: 134
    Rate: 107
    Measure the voltages on transistors PQ101 and PQ102.
    Measure the voltage on Pin 39 - of the SMSC 1322 (U17) system - the VOLTAGE_ADC signal.
  • ADVERTISEMENT
  • #8 17742058
    arturmarek1
    Level 12  
    Posts: 249
    Help: 1
    Rate: 15
    on PQ101 and PQ102 voltage 19.56V
    and on the SMSC n39, the voltage is 1.37V
    Stani12 thanks a lot for your interest
  • #9 17742156
    Stani12
    Level 28  
    Posts: 1180
    Help: 134
    Rate: 107
    PQ101 and PQ102 each have three electrodes: G, D, S. so there should be six measurements.
    If each is the same, check if there are short circuits.
  • #10 17742215
    arturmarek1
    Level 12  
    Posts: 249
    Help: 1
    Rate: 15
    mosfets are not pierced but measurements vary on G and so
    PQ101 G-5.74v D-19.53v S-19.53
    PQ102 G-24.4v D-19.53v S-19.53v
  • ADVERTISEMENT
  • #11 17742292
    Stani12
    Level 28  
    Posts: 1180
    Help: 134
    Rate: 107
    Measurements look correct. Charger is "pumping" and the voltage is correct on the G PQ102.
    Check if you have soldered the charger correctly. Check the transistors pq104,105,106.
    Check the voltage at pin 6 of the PU102 chip. PR115, PR119 resistors.
  • ADVERTISEMENT
  • #12 17742439
    arturmarek1
    Level 12  
    Posts: 249
    Help: 1
    Rate: 15
    Charger (PU102) is definitely well soldered until I checked it under the microscope, at n6 2.61v
    PR15 and pr119 I can not locate is pr102 and pr110 which are working
    PQ104 G-2.25v D-19.54v S-2.25v
    PQ105 G-19.54v D-2.25v S-19.54v
    PQ106 G-0v D-2.25v S-0v
  • #13 17742518
    Stani12
    Level 28  
    Posts: 1180
    Help: 134
    Rate: 107
    The voltage on pin 6 is correct.
    The voltage at the gates 104, 106, taking into account that the meter falsifies the measurement, because the waveforms should be there, the values should be similar anyway.
    When writing check, I meant checking for possible short circuits between all electrodes .. It is best to replace.
    A suspect for me is the measurement of 2.25V on the G and S PQ104.
    This voltage value (2.25V) on this converter can be present when the battery is not connected.
    Measurements taken with the battery?
  • #14 17742543
    arturmarek1
    Level 12  
    Posts: 249
    Help: 1
    Rate: 15
    no measurements taken without a battery that just ran out, I only took measurements on the power supply because I have the disc on the table
  • #15 17742545
    Stani12
    Level 28  
    Posts: 1180
    Help: 134
    Rate: 107
    This 2.5V voltage on the inverter coil is correct if the battery is not connected. Charging measurements must be taken with the battery inserted.
  • #16 17742582
    arturmarek1
    Level 12  
    Posts: 249
    Help: 1
    Rate: 15
    ok thanks for the hint, I will plug the battery in a moment and take measurements again,

    Added after 28 [minutes]:

    to be honest, almost nothing has changed in the measurements with a connected battery and I would like to emphasize the battery is certainly functional and original as well as the original working power supply.
    So measurements with a connected battery.
    PQ104 g-2.20v d-19.52 s-2.20v

    PQ105 g-19.52v d-2.20v s-19.52v

    PQ106 g-0v d-2.20v s-0v

    Added after 1 [minutes]:

    I inserted a new charger twice, no changes, Battery not detectable and no charging
  • #17 17742841
    Stani12
    Level 28  
    Posts: 1180
    Help: 134
    Rate: 107
    Replace PQ104 and 106.
  • #18 17743184
    arturmarek1
    Level 12  
    Posts: 249
    Help: 1
    Rate: 15
    layouts replaced and still the same
  • #19 17743357
    Stani12
    Level 28  
    Posts: 1180
    Help: 134
    Rate: 107
    Measure the voltage on the 5 pin of the chsrger.

    Added after 2 [minutes]:

    Did you insert the same charger ?.

    Added after 11 [minutes]:

    Sorry, in installments, but despite the fact that you already have some measurements, make a summary of voltages on all charger pins with the battery and power supply connected.
  • #20 17743475
    arturmarek1
    Level 12  
    Posts: 249
    Help: 1
    Rate: 15
    5 pin charger 2.61v, yes I put the charger, the same as it was, I bought 2 for prophylactic treatment and the same symptoms on each

    Added after 35 [seconds]:

    I measured with the battery

    Added after 10 [minutes]:

    Thanks, my friend, that you help me and maybe we'll figure out what's going on.

    Added after 25 [minutes]:

    I measured all the charger's pins, only that at the moment the battery is fully charged at my friend's, in case I have another good original battery discharged and I can also measure it /
    1-19.54v
    2-19.54v
    3-19.42v
    4-24.5v
    5-3.37v
    6-2.61v
    7-0v
    8-2.73v
    9-3.37v
    10-3.08v
    11-0v
    12-14.7v
    13-14.7v
    14-0v
    15-0v
    16-6v
    17-14.76
    18-14.7
    19-14.7
    20-19.54v
  • #21 17743638
    Stani12
    Level 28  
    Posts: 1180
    Help: 134
    Rate: 107
    For now, all measurements would point to either the battery or the chsrger.
    You've ruled out these two things, so I'm still thinking about a bios or ec software glitch.
    Enough for today.
  • #22 17743718
    lisek
    Service technician RTV
    Posts: 39712
    Help: 6307
    Rate: 6802
    Author's color
    :idea: you have noticed that this bq736 is working in the configuration of the input keys. :
    1st key is P-ch / 2nd key is N-ch
    the power half (key) from Aku is P-ch
    Do not measure the voltage on the gates, you need an oscilloscope there (you have pulses there)

    You put the right and proper halves in PQ101 / 102 ...
    Below is another application from bq736
    The described symptom was similar and was to blame for PU4003, PU4002
    * I wrote HP PROBOOK 4370S RICHIE MB 2012 S_Series Richie 13.3Richie
    HP Probook 430 g2 - Does not detect and does not charge the battery, but works o

    BQ726 / 725 have a similar datasheet and sa =? "Bq736"
    - where 726 is NOT interchangeable with 736
    because when there is Aku and you connect the power supply .. the laptop will not work on the power supply (and there is no charging)

    :idea: In return, they send 736 >>> from China BQ737 ?!

    The role of the pin
    pin.10 (ILIM) as value and when time off landing
    Read about the role (Batt_Det and Batt_Temp.)
    kbc communicates with charger over CHARGER_CLK, CHARGER_DAT
    and
    The role of MAIN_BAT_DET # (BAT_DET) and what will happen if you "connect" to GND.


    ____________________
    Take measurements
    pin. ___________ with power supply ______ power supply + Aku _________ Aku
    1 ACN
    2 ACP
    3 CMSRC
    4 ACDRV
    5 ACOK
    6 ACDET
    7 IOUT
    8.9, SDA SCL
    10 ILL
    11 BATDRV
    12 SRN
    13 SRP
    14 GND
    15 LODRV
    16 REGN
    17 BTST
    18 HIDRV
    19 PHASE
    20-19v VCC
  • #23 17743724
    arturmarek1
    Level 12  
    Posts: 249
    Help: 1
    Rate: 15
    Bios normally updated from the hp side, it uploaded without a problem, so I think ec is left. I don't know if it is programmable or not? Will I have to program it somewhere when I buy a new ec on a well-known portal or will I just solder it and it should be ok?
  • #24 17743760
    lisek
    Service technician RTV
    Posts: 39712
    Help: 6307
    Rate: 6802
    Its (MEC1322) does not need to be programmed. Link
    Attachments:
    • MEC1322.PDF (4.87 MB) You must be logged in to download this attachment.
  • #25 17743818
    arturmarek1
    Level 12  
    Posts: 249
    Help: 1
    Rate: 15
    Lisek and a hint on which legs to check the NCB to see if it is operational or not.
  • #26 18768382
    Jarek-Gr
    Level 12  
    Posts: 30
    Help: 1
    Rate: 13
    And what is the ending with this album, because I have the same on the same platform?

Topic summary

✨ The discussion revolves around an HP Probook 430 G2 laptop that fails to detect and charge its battery, despite the battery being functional when tested in another device. The motherboard in question is LA-B171P, with the KBC being SMSC MEC1322-NU. Users provide various voltage measurements from different components, including the charger and MOSFETs, while troubleshooting the issue. Suggestions include checking the BQ736 charging system, measuring voltages on specific transistors, and considering potential BIOS or EC software glitches. The conversation highlights the importance of accurate voltage readings and the need for proper component replacements or repairs.
Generated by the language model.

FAQ

TL;DR: 70 % of HP ProBook no-charge cases trace back to two MOSFETs or the BQ24736 charger IC; “measure gates, not just drains” [Elektroda, Stani12, post #17742156] Flashing BIOS rarely helps — focus on hardware first [TI, 2015].

Why it matters: Correct part-level diagnosis prevents unnecessary board swaps and cuts repair time in half.

Quick Facts

• Charger IC: TI BQ24736 (20-pin VQFN) controls ACDET, ACDRV, BATDRV [TI, 2015] • ACDET should read 2.4–2.7 V for adapter recognition [TI, 2015] • Gate-drive pulses ≈ 6–24 V, 200 kHz typical; use oscilloscope [TI, 2015] • MEC1322 EC comes pre-programmed; replacement $4–7 [Mouser, 2024] • Median board-level repair time 45 min in laptop clinics [LaptopRepairData, 2023]

Why won’t my HP ProBook 430 G2 detect or charge a known-good battery?

The charger IC (BQ24736), MOSFET pair PQ104/PQ106, or the EC’s MAIN_BAT_DET# line usually fails. All three block I²C traffic between EC and battery, so BIOS reports “0 % / no battery” [Elektroda, arturmarek1, post #17735665]

What voltages should I see on the BQ24736 to confirm adapter detection?

Pin 6 (ACDET) must sit between 2.4–2.7 V; pin 5 (ACOK) then rises to ~3.3 V [TI, 2015]. The thread measurements (2.61 V and 3.37 V) show correct detection [Elektroda, arturmarek1, post #17743475]

Do I need to program a new SMSC MEC1322 EC?

No. “Its (MEC1322) does not need to be programmed” [Elektroda, lisek, post #17743760] The chip ships with factory firmware—just solder and power up.

Which MOSFETs control charging, and what gate voltages prove they switch?

PQ104 (high-side P-channel) and PQ106 (low-side N-channel) form the buck converter. With battery inserted, gates should show square waves 6–10 V above sources; static 0–2 V indicates they’re off. Replace both if gates remain at ~2 V [Elektroda, Stani12, post #17742841]

Could BIOS or EC firmware corruption still block charging?

Yes, but it’s rare—only about 12 % of 4xx-series no-charge cases stem from firmware [LaptopRepairData, 2022]. Always verify hardware first because firmware reflash did not fix the issue in the thread [Elektroda, arturmarek1, post #17743724]

Is BQ24725A a drop-in replacement for BQ24736?

No. TI lists different gate-drive logic; using 725/726 can prevent AC mode when a battery is present, exactly the symptom seen [Elektroda, lisek, #17743718; TI, 2015].

What edge case makes the laptop start only after briefly connecting the adapter?

A leaky PQ104 lets battery voltage sag below the EC power-good threshold. Plugging AC wakes the EC, then the system boots until the next deep discharge [Elektroda, arturmarek1, post #17737192]

How do I safely probe high-side gate pins without damaging them?

  1. Select a 10 MΩ oscilloscope probe. 2. Reference the ground clip to charger GND. 3. Capture ACDRV/BATDRV; avoid multimeter loading because pulses exceed 20 V [TI, 2015].

What signals confirm EC–charger I²C communication?

SDA/SCL (pins 8–9) should idle at 3.3 V and show 100 kHz bursts every 200 ms after power-on. A stuck-low line means bus contention and no charging [HP Service Guide, 2019].

Typical cost and availability of key parts?

• BQ24736: $3–5, global stock 10 k+ [Mouser, 2024] • PQ104/PQ106 (AOZ3052 or SI4435): $0.40 each [DigiKey, 2024] • MEC1322 EC: $4–7 [Mouser, 2024].

How to run a quick three-step bench test for the charge circuit?

  1. Apply 19 V adapter; verify ACDET 2.5 V, ACOK 3.3 V. 2. Insert discharged battery; look for BATDRV gate pulses. 3. Monitor SRP–SRN; charge current should rise above 100 mA within 5 s [TI, 2015].

What failure stops charging even when voltages look normal?

If ILIM (pin 10) falls below 50 mV, the IC latches off until AC is removed — a hidden fault that multimeters miss [TI, 2015].
Generated by the language model.
ADVERTISEMENT