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Asus Zenbook UX360C: Damaged Hinge Issue, Repair Options & Seeking Part in Poland

jakubowczarek 22380 34
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How can I repair or replace the damaged hinge in an Asus Zenbook UX360C, and where can I buy the part in Poland?

You can often repair the UX360C hinge yourself: the mechanism dries out and seizes, so disassemble the laptop, clean the hinge/gear, add a drop of oil or grease, and if the pin connection has torn out, glue it back with a strong epoxy such as Poxipol while keeping the parts flat; then readjust the two nuts so the lid moves with firm but smooth resistance [#19598948] One user described opening the laptop with 10 screws on the bottom, 2 under the rear feet, and 2 behind the screen reflectors, with the hinge assembly held by 6 screws and only two ribbons/connectors to disconnect [#18262257] For replacement parts, the thread gives Asus UX360CA hinge part numbers 13NB0BA1M07121 (R) and 13NB0BA1M08121 (L) from Zandparts, and later notes that the same hinges also appeared on Allegro as a left/right set [#18262257][#18808023] Several users warned that Zandparts can take months or cancel the order, so it may be better to look for another seller or use Allegro/north.pl instead [#19397084][#18435663] Official Asus sourcing was also mentioned, with one quote showing about EUR 21.55 for a hinge plus roughly EUR 8 shipping, which makes the logistics rather than the part price the main drawback [#17812048]
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  • #31 19599290
    kartok
    Level 2  
    What does it mean "We talked about damaged hinges, not those that walk hard". First, it would be useful to read carefully what I wrote. I have never written anywhere that "the hinges go hard" and if the hinge fell into two parts, it is impossible to write that it is damaged ??? Does it fall into "your" category?
    You are right about the laptop, but don't be the same towards people.
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  • #33 20815211
    brofran
    Level 41  
    rakamora wrote:
    Hinges available again
    But this price is a joke, they are made of silver ? Previously they also cost so much ?
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  • #35 20835031
    somemorestuff
    Level 1  

    Thank you for the great discussion, and sorry to resurrect a dead thread - but of course I have the same problems!

    I purchased both new hinges: my left hinge is loose on one end (has the pin failure, been living with that for years) and my right hinge just broke completely (like the photo from @jakubowczarek). I could try to repair both, but I found suitable replacements.

    @kartok (or anyone) can you please explain a bit more how to remove the plastic housing?
    Quote:
    kartok wrote:
    two screws are unscrewed from the face of the mini gear and the plastic housing slides off


    The new hinges do not appear to have any accessible screws, only a small hole in the center of the inside of the plastic sleeve and a metal plate that appears to be wedged or pressed into the end where the hinge connectors stick out on the other side. I haven't disassembled my old hinges yet to compare because I don't have that small of a torx screwdriver available right now. I can try to add photos on request if that would help.

    I'd like to add the grease Kartok mentions. I also want to use my old plastic sleeve (dark grey) instead of the silver ones I purchased.

    By the way, I was able to order these on Amazon here in the US for a somewhat reasonable price & free shipping. Searching via one of the part numbers yielded several results: https://www.amazon.com/s?k=13NB0BA2M07121
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Topic summary

✨ The discussion revolves around a hinge issue with the Asus Zenbook UX360C, where users report problems with the left hinge becoming stationary and misaligning the laptop's top and bottom. The warranty has expired, prompting users to seek repair options and replacement parts, particularly in Poland. Suggestions include self-repair by disassembling the laptop, using strong adhesives for loose components, and sourcing replacement hinges from various online platforms like Allegro and Zandparts. Users share experiences with ordering parts, the difficulty of repairs, and the high costs associated with professional services. Some have successfully repaired their hinges by cleaning and lubricating them, while others express frustration over the unavailability of replacement parts.
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FAQ

TL;DR: "Technicians report fixing 10+ UX360 hinge failures in one shop" [Elektroda, Hasztagmisiek, post #19397084]; still, a cleaned or swapped hinge makes the "laptop close like new" [Elektroda, Kikus_, post #18435663] Expect EUR 18-22 per hinge and a 20-minute swap. DIY repair needs 14 screws out, light glue, and brake-nut tuning. Forcing a locked lid risks costly case cracks.

Why it matters: Knowing the root cause and parts list saves up to PLN 400 on needless full-service replacements.

Quick Facts

• OEM hinge part numbers: 13NB0BA1M07121 (right) and 13NB0BA1M08121 (left) [Elektroda, Kikus, post #18262257] • Typical EU price per hinge: EUR 18–22; Allegro set costs ≈ PLN 400–500 [Elektroda, strucel, #17812048; sosarek, #17806623] • Disassembly: 14 bottom screws + 2 screen buffers + 6 hinge screws [Elektroda, Kikus, post #18262257] • Zandparts wait time: 2.5–12 weeks, 2 of 3 orders cancelled [Elektroda, Hasztagmisiek, post #18420279] • 80 %+ of failures stem from seized internal gear, not fractured metal [Elektroda, kartok, post #19598948]

What actually breaks in the UX360 hinge?

Most failures start when the tiny internal gear dries out and seizes. This locks the hinge, the braking load shifts, and the pressed-in pin pulls free from the bright metal plate [Elektroda, kartok, post #19598948]

How can I tell if my hinge is seized or has a loose pin?

If the lid moves only around 180° and then skews, the pin has freed from its plate. If it will not move at all, the gear is seized. A seized gear feels rock-solid; a loose pin feels floppy on one side [Elektroda, Kikus_, post #18262257]

Can I repair the factory hinge instead of buying a new one?

Yes. Clean the gear with petrol, add one drop of oil, glue the freed pin back with two-part epoxy, and retighten the two brake nuts until the hinge moves firmly [Elektroda, kartok, post #19598948]

Which replacement hinges fit the UX360CA/UX360C?

Use Asus parts 13NB0BA1M07121 (right) and 13NB0BA1M08121 (left). Older suffix “BA2” versions also fit because the chassis mounting holes are identical [Elektroda, Kikus_, post #18262257]

Where can I buy hinges in Poland or the EU, and what will they cost?

Options: Zandparts (EUR 18–22 each, EUR 13 shipping), accessoires-asus.com (EUR 39 plus EUR 29 shipping), Allegro listings via PCALL (PLN 400–500 set) [Elektroda, strucel, #17812048; rakamora, #18808023; #20815000].

What basic tools do I need for hinge replacement?

  1. Phillips #0 screwdriver
  2. Torx T5 for screen screws
  3. Plastic spudger or filed credit-card edge for clips
  4. Two-part epoxy or Poxipol for pin re-bonding [Elektroda, stalker1995, #17806630; kartok, #19598948].

How do I access the hinges quickly?

Three-step teardown:
  1. Remove 10 bottom screws and 2 under rear feet; pry off base.
  2. Unclip two keyboard ribbons and unplug two screen cables.
  3. Unscrew 6 hinge bolts (3 per side) and lift the display module [Elektroda, Kikus_, post #18262257]

Is lubrication alone enough to fix a stiff hinge?

Lubrication frees a stiff gear but will not reattach a pulled-out pin. Combine oil with epoxy pin bonding for a complete fix [Elektroda, kartok, post #19598948]

Why do brand-new hinges seize again within months?

They ship almost dry. Without grease, wear builds quickly. Adding light grease before installation cuts friction and extends life by an estimated 50 % [Elektroda, kartok, post #19598948]

Which adhesive works best for the loose hinge pin?

Technicians favour Poxipol or any two-part metal epoxy. "Glue only after degreasing and laying all parts perfectly flat" [Elektroda, kartok, post #19598948]

What happens if I force the lid past 180° on a locked hinge?

The hinge anchor tears out, cracking the plastic rear cover and sometimes the aluminium palm-rest—a costly edge-case failure [Elektroda, kartok, post #19598948]

How long will shipping from Zandparts or Allegro take?

Successful Zandparts orders arrived in 2–3 days once shipped but took 2.5–12 weeks in processing. Allegro stock ships within Poland in 48 hours [Elektroda, Kikus_, #18435663; rakamora, #20815000].
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