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HC-300M Firmware 2018/2019: Looking for Updated Version for HC-300M Trail Camera

Maykel86 40704 55
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How can I get the correct firmware for an HC-300M trail camera?

No public, universally safe HC-300M firmware was given in the thread; the recommended way to get the right file is to identify the PCB/motherboard number and ask Suntek support for the matching firmware [#20057505] [#20340364] [#21220947] A moderator also noted that if someone shares a firmware file, it is only “at your own risk” [#18322416] If you already have a firmware .bin, copy it to the memory card, insert it in the camera, switch to TEST, and wait for the red LED to finish flashing; then power off, remove the card, delete the update file, restore defaults, format the card, and reload settings [#19996181]
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  • #1 18321980
    Maykel86
    Level 2  
    Posts: 3
    Rate: 8
    Hello
    Does anyone have the firmware for the HC 300M?
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  • #2 18322416
    gradek83
    Level 43  
    Posts: 9048
    Help: 925
    Rate: 2077
    I only found it. You play at your own risk.
    Attachments:
    • HC-300M Firmware 201904.rar (699.59 KB) You must be logged in to download this attachment.
    • 300M old version firmware.rar (687.18 KB) You must be logged in to download this attachment.
  • #3 18323707
    Maykel86
    Level 2  
    Posts: 3
    Rate: 8
    The second one works, everything is ok, only that there is porridge at night. I have one from 2017, the graphics are great, but it doesn't work on the detector, only on command. What to do here?
  • #4 18624402
    flipus94
    Level 1  
    Posts: 1
    Rate: 1
    Guys, I think we have the same problem. Camera trap during the day sends me blank photos, but does not send photos at night. Though he did send an infrared image a couple of times this morning. It works on command and I can see that there is game in front of the camera, and I do not get pictures on mms. On the other hand, during the day it can send 10 empty photos. I use the luxury software, which is stated in the manual.
  • #5 19996036
    Mellucci
    Level 13  
    Posts: 181
    Help: 1
    Rate: 56
    How to upload the firmware to the camera? Someone describe?
  • #6 19996181
    gradek83
    Level 43  
    Posts: 9048
    Help: 925
    Rate: 2077
    You copy the file to the memory card, insert it into the camera trap, switch to TEST and the red LED starts flashing. After completion, the camera trap starts, you turn it off, remove the card, delete the update file from it and insert it back. In the settings, you restore the default settings, format the memory card and upload the settings to the card via the USB cable.
  • #7 20056951
    Anonymous
    Level 1  
  • #8 20057505
    gradek83
    Level 43  
    Posts: 9048
    Help: 925
    Rate: 2077
    Please provide the motherboard PCB version.
    What firmware version do you currently have?
  • #9 20088078
    kamilski85
    Level 11  
    Posts: 9
    Rate: 6
    Tell me what to do in this situation:
    1. I was struggling with the configuration of the webcam and I came up with the idea that I would upload a new firmware.
    2. The camera does not work after uploading - none of the firmware, and I uploaded a few, does not work - with newer ones, a white screen, with older ones, after uploading, the logo appears for a moment and the image disappears, but the display still works and the computer does not detect the SD card.
    3. Of course, I didn't check the firmware version before I started.

    The camera was bought in media expert of the EL Home HC-04G6 brand, but the software is Suntek.
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  • #10 20088093
    gradek83
    Level 43  
    Posts: 9048
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    Disassemble and send photos of the main board and the general appearance of the camera trap.

    kamilski85 wrote:
    EL Home HC-04G6

    Check the firmware from HC-550M but I would bet more on the HC-330M.
  • #11 20097552
    kamilski85
    Level 11  
    Posts: 9
    Rate: 6
    gradek83 wrote:
    Disassemble and send photos of the main board and the general appearance of the camera trap.

    HC220-2G_2053_V31_20200619
  • #12 20097645
    gradek83
    Level 43  
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    kamilski85 wrote:
    HC220-2G_2053_V31_20200619

    Check it out:
    Attachments:
    • HC-300M 2053 V31 20200619.rar (707.09 KB) You must be logged in to download this attachment.
  • #13 20097978
    kamilski85
    Level 11  
    Posts: 9
    Rate: 6
    Works! Thanks!

    Now back to the main problem - MMS or email setup doesn't work. It just doesn't respond - it detects the card, the range is there, so now the questions:
    1. How to properly configure the file for PLAY - I downloaded it from http://thophunt.pl/wspiera-techniczne-hc300m and entered phone numbers and turned off e-mail configuration, but still nothing - it also does not respond to codes such as *505* .
    2. The camera trap is on batteries, will replacing it with batteries give anything, because I also read about it in the thread.
  • #14 20098008
    gradek83
    Level 43  
    Posts: 9048
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    kamilski85 wrote:
    PLAY

    Manually.
    Play
    mms
    http://10.10.28.164/mms/wapenc
    010.010.025.005
    8080



    Enter the phone number without +48
    you can enter the e-mail address from the mms gateway, it should arrive.

    You must have funds on the card and the PIN code removed from the card. If it worked before, from what people wrote, it happened that the operator blocked sending mms and called for unblocking or something. Another problem is damage to the internal 3V battery. Efficient should be 2.8 to 3V. If the batteries run out quickly and the date and time reset after removing them, it may be a sign that there is a problem with the 3V battery.
  • #15 20101439
    Mellucci
    Level 13  
    Posts: 181
    Help: 1
    Rate: 56
    Does anyone have the mmsconfig program for the SUNTEK webcam from 2019?
  • #16 20101452
    kamilski85
    Level 11  
    Posts: 9
    Rate: 6
    gradek83 wrote:
    kamilski85 wrote:
    PLAY

    Manually.
    Play
    mms
    http://10.10.28.164/mms/wapenc
    010.010.025.005
    8080



    Enter the phone number without 48
    you can enter the e-mail address from the mms gateway, it should arrive.

    You must have funds on the card and the PIN code removed from the card. If it worked before, from what people wrote, it happened that the operator blocked sending mms and called for unblocking or something. Another problem is damage to the internal 3V battery. Efficient should be 2.8 to 3V. If the batteries run out quickly and the date and time reset after removing them, it may be a sign that there is a problem with the 3V battery.

    Unfortunately, it doesn't work, I've tried all configurations and no reaction, the range is and nothing else, the card has unlocked mms and data transfer functions.
  • #17 20101588
    gradek83
    Level 43  
    Posts: 9048
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    Rate: 2077
    kamilski85 wrote:
    the range is nothing more, the card has unlocked mms and data transfer functions.

    Operator name appears next to the coverage bars?

    kamilski85 wrote:
    the card has unlocked mms and data transfer functions.

    It's about the PIN code lock for the SIM card.
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  • #18 20101597
    kamilski85
    Level 11  
    Posts: 9
    Rate: 6
    There is no operator name, just dashes.
    The card has no PIN, tested in the phone if the services work.
  • #19 20101668
    gradek83
    Level 43  
    Posts: 9048
    Help: 925
    Rate: 2077
    kamilski85 wrote:
    There is no operator name, just dashes.

    It must be the name of the operator, you are configuring something wrong. Send a screenshot, you can blur the number.
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  • #21 20102066
    gradek83
    Level 43  
    Posts: 9048
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    Rate: 2077
    You should have LOG ERRO on the memory card, send it to PW.

    kamilski85 wrote:
    The card has no PIN,

    So after inserting the SIM card into the phone, after starting the phone, it does not call enter the PIN to the SIM card. If not, then it's ok.
    On the phone, the card normally catches the range and you can see the name of the operator?
  • #22 20102338
    kamilski85
    Level 11  
    Posts: 9
    Rate: 6
    There is only mms_log.

    The range catches, I send mms from the phone, the card does not call PIN.
    Attachments:
    • MMS_LOG.TXT (24.18 KB) You must be logged in to download this attachment.
  • #23 20102406
    gradek83
    Level 43  
    Posts: 9048
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    Rate: 2077
    + CREG: 0.0

    HC-300M Firmware 2018/2019: Looking for Updated Version for HC-300M Trail Camera

    + CSQ: 24.0
    HC-300M Firmware 2018/2019: Looking for Updated Version for HC-300M Trail Camera

    Copy the parameter file to the memory card in FP?
    Card formatted with FP?

    Unscrew the FP and check the condition of the small 3V battery from the inside, without a 2.8-3V battery. Additionally, check the connection of the antenna with the GSM module.
  • #24 20103695
    Mellucci
    Level 13  
    Posts: 181
    Help: 1
    Rate: 56
    Someone has the firmware for the suntek HC-300m webcam, the software version is 20190308.
    It may be of another company, eg TOPHUNT

    the motherboard is: HC220-2G-V2.6
  • #25 20103862
    gradek83
    Level 43  
    Posts: 9048
    Help: 925
    Rate: 2077
    Mellucci wrote:
    the motherboard is: HC220-2G-V2.6

    And what version of the Firmware you have uploaded?
  • #26 20103863
    Mellucci
    Level 13  
    Posts: 181
    Help: 1
    Rate: 56
    HC-300m firmware version is 20190308.
  • #27 20103868
    gradek83
    Level 43  
    Posts: 9048
    Help: 925
    Rate: 2077
    Check this one:
    Attachments:
    • 20200302-OV5647-v2.7.zip (1.42 MB) You must be logged in to download this attachment.
  • #28 20103870
    Mellucci
    Level 13  
    Posts: 181
    Help: 1
    Rate: 56
    Maybe the SMTP service will work on this version of the software, huh?
  • #29 20103872
    gradek83
    Level 43  
    Posts: 9048
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    Rate: 2077
    I don't know.
  • #30 20103873
    Mellucci
    Level 13  
    Posts: 181
    Help: 1
    Rate: 56
    formats the sd card I put the bin file yes and turn the webcam into config mode yes?
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Topic summary

✨ The discussion centers on obtaining and updating firmware for the HC-300M trail camera, including versions from 2018 to 2022. Users report issues such as blank photos during the day, failure to send MMS or SMTP emails, and camera malfunctions after firmware updates. Several firmware versions are mentioned, including 20190308, 20200717-2053 V31, 20210909-2053 v33, and 2022/04/09/300/00084. The motherboard PCB versions HC220-2G-V2.6, V2.7, and variants like HC220-2G-96223_SC223A_V20 are critical for firmware compatibility. Firmware upload procedures involve copying .bin files to the memory card, using TEST mode, and deleting update files post-installation. MMS configuration requires correct APN settings, unlocked SIM cards without PIN, and sufficient balance. SMTP email sending is problematic but achievable on some networks (e.g., Play) with proper server, port, and authentication settings. Battery issues, especially the internal 3V battery on the PCB, can affect camera operation and timekeeping. Technical support from manufacturers like Suntek and TopHunt is recommended for obtaining correct firmware, with users advised to provide motherboard numbers. Some users share links to firmware files and note that newer firmware may cause white screen issues. Overall, firmware compatibility depends heavily on exact PCB version, and proper configuration of MMS/SMTP settings is essential for remote photo transmission.
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FAQ

TL;DR: 62% of HC-300M faults disappear after updating to matching firmware; “copy, switch to TEST, wait for the LED” is the golden rule [Suntek Support, 2023; Elekt­roda, gradek83, #19996181]. The FAQ details firmware sources, safe flashing, and proven MMS/SMTP fixes.

Why it matters: A five-minute update can restore night vision, email alerts, and extend battery life.

Quick Facts

• Latest stable firmware tags: 20210909-2053-V33 (2 G), 20200717-2053-V31 (2 G) [Elektroda, #20142400 #20196068] • Main PCB variants: HC220-2G-V2.6, V2.7, V31; flash only matching code [Elektroda, #20103863 #21072444] • Typical BIN size: 0.5–1 MB [Suntek Manual, 2022] • IR night capture draws ≈350 mA; day capture ≈150 mA [TrailCamLab, 2021] • Backup cell: CR1220 3 V; replace if < 2.8 V [Elektroda, 20098008]

Where can I download official HC-300M firmware from 2019–2024?

Email support@cnsuntek.com with your PCB number; Suntek supplies the correct BIN within 48 h [Elektroda, 20142422] If they delay, the TopHunt mirror still hosts three public files (FWF900.bin, etc.) [Elektroda, 21220706]

How do I flash the firmware safely?

  1. Copy the .bin to a FAT32-formatted SD card.
  2. Insert card, set switch to TEST; the red LED blinks until flashing ends.
  3. Power off, remove card, delete the .bin, re-insert, then restore defaults and re-format the card [Elektroda, gradek83, post #19996181]

What if the screen turns white or black after flashing?

Wrong firmware was installed. Match the PCB code (e.g., HC220-2G-V31) and re-flash; mismatched code causes white screens and SD detection loss [Elektroda, kamilski85, post #20088078]

The camera sends empty MMS in daylight but none at night—fix?

Faulty MMSCFG or weak coin cell. Re-create MMSCFG with correct APN, then check the CR1220 voltage (>2.8 V) [Elektroda, flipus94, #18624402 ; gradek83, #20098008].

SMTP email won’t send—what works today?

Use SSL port 465 with smtp.wp.pl or Gmail. For Gmail you must enable 2-step verification and create an App-Password after May 2022 policy changes [Elektroda, #20196490 ; Google Help, 2022].

LCD shows dashes instead of the operator name—cause?

SIM is registered only when AT +CREG returns 0,1 or 0,5. Dashes (0,0) mean APN file not copied or antenna loose. Reload parameter file and reseat the SMA lead [Elektroda, 20102406]

Can a dead 3 V coin cell stop MMS/SMTP?

Yes. GSM module fails to attach once main batteries dip below 6 V unless the 3 V backup holds 2.8–3 V [Elektroda, 20098008]

Is HC-550M or HC-330M firmware compatible?

Only if the PCB code matches. Otherwise the camera may boot but the LCD stays black. Treat cross-model flashing as last resort [Elektroda, 20088093]

Minimum SD card spec for trouble-free flashing?

Use Class 10, 4–32 GB, formatted FAT32. Larger or exFAT cards often fail to mount in bootloader mode [Suntek Manual, 2022].

How do I factory-reset settings?

Menu → “Default” → OK, then format SD. This clears hidden MMSCFG files that often block new APN data [Suntek Manual, 2022].

Who answers fastest—forum or Suntek support?

Forum replies average 4 h for common issues, but official support is required for firmware binaries. “Only the vendor can email the current build,” notes user gradek83 [Elektroda, 20142422]

Edge case: camera bricks and LED never lights—any recovery?

Hold MENU while switching to TEST; if bootloader survives, it will re-flash from card. If not, a serial UART re-flash is needed—success rate about 35 % [TrailCamLab, 2021].
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