logo elektroda
logo elektroda
X
logo elektroda

Unstable wireless network connection - Archer T4E - Connect Box

Skowra 5691 14
ADVERTISEMENT
Treść została przetłumaczona polish » english Zobacz oryginalną wersję tematu
  • #1 18576606
    Skowra
    Level 13  
    Hi, I am struggling with an unstable network connection issue. I do not have full download speed, internet crashes very often. I hope that the attachments will explain everything, they were made according to the topic "wireless network diagnostics. I will only add that my equipment is Archer T4E, which is connected to the Connect box (UPC, 300Mbps speed). After the cable, the internet works normally, but unfortunately I I can't use the cable because the router is in the other room The computer is 6m away from the router in a straight line with a plasterboard wall on the way The computer is placed under the desk.

    All screenshots available at the link - https://imgur.com/a/Q0owhDi

    And the log from WinMTR (worked about 40 mins):
    | WinMTR statistics |

    | Host -% | Sent | Recv | Best | Avrg | Wrst | Last |

    | ------------------------------------------------ | ------ | ------ | ------ | ------ | ------ | ------ |

    | 192.168.0.1 - 100 | 394 | 2 | 5 | 358 | 712 | 712 |

    | 89-78-216-1.dynamic.chello.pl - 1 | 1947 | 1944 | 6 | 22 | 2144 | 12 |

    | 89-75-12-1.infra.chello.pl - 1 | 1955 | 1954 | 5 | 20 | 2140 | 20 |

    | pl-poz01a-rd1-ae-10-2119.aorta.net - 1 | 1955 | 1954 | 16 | 30 | 2159 | 22 |

    | pl-waw04a-rc1-ae-11-2110.aorta.net - 1 | 1955 | 1954 | 15 | 32 | 2154 | 25 |

    | pl-waw26b-ri1-ae-3-0.aorta.net - 1 | 1955 | 1954 | 16 | 30 | 2439 | 22 |

    | 72.14.222.250 - 1 | 1955 | 1954 | 16 | 30 | 2152 | 23 |

    | 108.170.250.209 - 1 | 1951 | 1949 | 16 | 30 | 2444 | 22 |

    | 216.239.41.133 - 1 | 1955 | 1954 | 17 | 30 | 2445 | 25 |

    | waw02s14-in-f3.1e100.net - 1 | 1955 | 1954 | 14 | 22 | 2151 | 18 |

    | ________________________________________________ | ______ | ______ | ______ | ______ | ______ | ______ | [/ code]
  • ADVERTISEMENT
  • #2 18576680
    ZaGRAmY
    Level 9  
    There can be several reasons for low speed:
    1. You may be connected to 2.4 GHz Wi-Fi which is slower than 5 GHz.
    2. It is possible that the router has factory-set limits for one device connected via Wi-Fi.
    3. The "range" of the Wi-Fi receiver is small on your pc. (If possible, go as close to the router as possible and see if the speed increases)
    4. The transmitter on the router itself may be weak. (Here is the same as in 3 points.)
  • ADVERTISEMENT
  • #3 18576692
    Anonymous
    Level 1  
  • #4 18577328
    Skowra
    Level 13  
    It connects to 5GHz and the range shows it's perfect. Despite the fact that the range is about 90-95%, does it take into account the obstacles on the road?
  • #5 18577344
    ZaGRAmY
    Level 9  
    Well, for 5GHz it can have an impact, especially if there is an electrician in the wall.
  • ADVERTISEMENT
  • #6 18577427
    Anonymous
    Level 1  
  • #7 18577430
    Skowra
    Level 13  
    I see.
    I included all the answers in the post that opened the topic. Archer T4E, 2 Antennas, AC.
  • #8 18577491
    Anonymous
    Level 1  
  • #9 18577815
    KOCUREK1970
    Network and Internet specialist
    Skowra wrote:
    The computer is placed under the desk.

    And the first problem - the desk is an obstacle to the wifi signal.
    Skowra wrote:
    my equipment is Archer T4E, which is connected to the Connect box

    Compal has the so-called Smart Wifi - that is, the name of the SSID of the 2.4GHz and 5GHz networks is identical.
    But this means that some devices can not cope with it (because it connects to 2.4GHz and not 5GHz).
    To somehow remedy this and know what network we are actually connecting to, we should give different SSID network names for 2.4GHz and for 5GHz.

    You probably have an active IPv6 as well, it is recommended to turn it off.
    To use this option, after logging in to the My UPC website, enter the Help tab, select the Internet there and then select what the problem is:
    Unstable wireless network connection - Archer T4E - Connect Box
    After verifying your services, the system will display the following message:
    "The order has been accepted for execution, the change to the old version of the IPv4 protocol will take place within an hour. After this time, it is necessary to reset the device with a thin tool (eg with a toothpick or paper clip) of the button located in a small hole on the back of the modem, described as RESET.
    After this, your modem will work in IPv4 addressing. "
    Of course, after a button reset, the whole Compal will go back to its initial settings and you will have to set everything up again with this wifi network split.
    So start off by disabling that IPv6 first.
  • #10 18578265
    Skowra
    Level 13  
    Ok, I'll try to do the ipv6 with this.
    Another question arises - is it possible to buy external antennas on the cable for the Archer T4E network card? So that the antennas are outside the desk, as close to the router as possible.
  • Helpful post
    #11 18578415
    Anonymous
    Level 1  
  • ADVERTISEMENT
  • #13 18579644
    Anonymous
    Level 1  
  • #14 18909333
    aiver3
    Level 11  
    KOCUREK1970 wrote:


    ...
    You probably have an active IPv6 as well, it is recommended to turn it off.
    ...



    What it comes from? Did they create a new protocol to make the internet work worse?
  • #15 18909902
    KOCUREK1970
    Network and Internet specialist
    aiver3 wrote:
    What it comes from? Did they create a new protocol to make the internet work worse?

    IPv4 addressing is over, there are no new addresses and what operators / bidders have bought are also running out. And it should be remembered that the Internet is still growing: equipment, services, services, etc.
    That's why IPv6 was born, the problem is that not all the internet is prepared for it.
    IPv6 also has the advantage that the client does not need a router, because public addressing will be given to any equipment connected to the operator's equipment and there is no need to mask more equipment as with IPv4. But again, not all the internet is IPv6 ready for this right now.

Topic summary

The discussion revolves around an unstable wireless network connection experienced by a user with an Archer T4E network card connected to a UPC Connect Box. The user reports frequent internet crashes and suboptimal download speeds, despite a direct line of sight to the router approximately 6 meters away, separated by a plasterboard wall. Responses suggest several potential causes for the issue, including the use of the 2.4 GHz band instead of 5 GHz, the impact of physical obstacles on signal strength, and the configuration of the network settings. Recommendations include checking the connection type (n or ac), adjusting the placement of the computer and antennas, and considering the use of external antennas for improved signal reception. Additionally, disabling IPv6 is advised to enhance stability. The user is also exploring options for external antennas to mitigate the signal loss caused by the desk placement.
Summary generated by the language model.
ADVERTISEMENT