Fix: Machine Check Exception Error during Internet Browsing - PC Restarts Randomly

Question

Hello, I have a problem with my computer, at random times, e.g. when I browse the internet, the screen freezes for about 30 seconds and a message (machine check exception) pops up and then the computer restarts. I will add that it never happens while playing. Please help 😊

safbot1st · Accepted Answer

Ah. I wrote you to test as long as the intervals between errors. Well, maybe see if it's better after updating the bios. It's very hard to diagnose because it rarely happens.

safbot1st · Answer

If I had to shoot it Anti-theft in Intel ME.
Now give details what machine and what windows it is.

Run a bootable memtest:
http://memtest.org/download/5.01/memtest86+-5.01.usb.installer.zip
The test is supposed to last as long as the intervals between errors.
You can leave overnight.
Write if there will be errors.

Michu734 · Answer

The computer is brand new:
Rtx 2070 great
Intel core i7 9700k
RAM Corsair vengeance rgb pro 3200
MSI MPG Z390 GAMING EDGE AC motherboard
seasonic 650w power supply
Windows disk ADATA XPG Gammix S11 Pro
Second Crucial MX500 hard drive
It seems to me that good equipment has been put on it all my life, please help me 😭 to be honest, I'm green in these blocks, I don't understand anything.....

safbot1st · Answer

Your equipment is probably working, you just need to fine-tune the settings.
Put the 3rd tab from CPU-Z at the beginning.
https://www.programosy.pl/download/pobierz,cpu-z,2.html
Do you know how to take a screenshot?
Later I will explain how to do this memtest (you need a free USB stick).

Michu734 · Answer

Thank you very much for your help but if I could write it tomorrow because I can't right now. You made me feel better, thank you so much

safbot1st · Answer

I'm glad. Hopefully we can cure the BSOD with 1 simple update. See you tomorrow.

Michu734 · Answer

After a few system updates and us writing to Windows support, the problem disappeared 😊

RADU23 · Answer

Topic unlocked at author's request.

safbot1st · Answer

I will ask for the 3rd tab of CPU-Z. Post your bootable memtest result. Post SMART with CrystalDiskInfo.

Michu734 · Answer

I was supposed to do these tests today, due to free time, but while browsing the internet, the computer turned itself off and turned on, it displayed a similar message as on the visible link. I will also note that the computer was assembled by x - kom, and I did not overclock any component myself.

Could this mean the end of my problems with machine check?

RADU23 · Answer

Press F2 and test.

Michu734 · Answer

Hello, I will post the data from the programs and check how to do this test because I am completely green in this topic.
I also noticed that after yesterday's incident, my fps in games dropped significantly - about 50 fps drop in battlefield 1.
Thank you very much in advance for your help

RADU23 · Answer

Download MemTest => And mount as a bootable image e.g. on a USB stick using Rufus =>

Michu734 · Answer

And can I also choose in the bios to boot from usb?

RADU23 · Answer

Go into the BIOS and post a picture from the Boot tab.

safbot1st · Answer

As you can see, the pen is not on the list. How do you give Boot Mode Select on CSM does it appear? Ps. Your bios is out of date. Perform the update:

Michu734 · Answer

Should you do memtest before or after bios update?

safbot1st · Answer

How do you think there. Before or after.

Michu734 · Answer

Okay bios updated, I was a bit ticked but it went without a problem memtest is running now, but I don't know how long it should take and whether I have to wait until the end

safbot1st · Answer

Do 1 or 2 large 100% runs.

Michu734 · Answer

I did 2 cycles and no errors

Michu734 · Answer

Thanks for all your help and I wish you all the best ;)

Added after 13 [minutes]:

I have one more question, because I had game boost turned on and it's probably automatic overclocking... I read that it can set too much voltage, so it would be correct that bluescreens never appeared in games with high power consumption, only when browsing the internet

I don't know that's my theory

safbot1st · Answer

The undervoltage low state of the card is a known problem. I am fighting for example here: editing the bios of the card. But I'm weak at it.

Michu734 · Answer

Updating the BIOS helped

, and only automatic boost to the processor in the MSI board - most likely it was overclocked at low load - bluescreens appeared on YT and Google but never in games.
Best regards and I think this will help

[Solved] Fix: Machine Check Exception Error during Internet Browsing - PC Restarts Randomly

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