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[Solved] Fix: Machine Check Exception Error during Internet Browsing - PC Restarts Randomly

Michu734 14259 25
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Treść zostaÅ‚a przetÅ‚umaczona polish » english Zobacz oryginalnÄ… wersjÄ™ tematu
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  • #1 18583206
    Michu734
    Level 5  
    Hello, I have a problem with my computer, at random times, e.g. when I browse the internet, the screen freezes for about 30 seconds and a message (machine check exception) pops up and then the computer restarts. I will add that it never happens while playing. Please help 😊
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  • #3 18583303
    Michu734
    Level 5  
    The computer is brand new:
    Rtx 2070 great
    Intel core i7 9700k
    RAM Corsair vengeance rgb pro 3200
    MSI MPG Z390 GAMING EDGE AC motherboard
    seasonic 650w power supply
    Windows disk ADATA XPG Gammix S11 Pro
    Second Crucial MX500 hard drive
    It seems to me that good equipment has been put on it all my life, please help me 😭 to be honest, I'm green in these blocks, I don't understand anything.....
  • #4 18583313
    safbot1st
    Level 43  
    Your equipment is probably working, you just need to fine-tune the settings.
    Put the 3rd tab from CPU-Z at the beginning.
    https://www.programosy.pl/download/pobierz,cpu-z,2.html
    Do you know how to take a screenshot?
    Later I will explain how to do this memtest (you need a free USB stick).
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  • #5 18583343
    Michu734
    Level 5  
    Thank you very much for your help but if I could write it tomorrow because I can't right now. You made me feel better, thank you so much
  • #6 18583347
    safbot1st
    Level 43  
    I'm glad. Hopefully we can cure the BSOD with 1 simple update. See you tomorrow.
  • #7 18624233
    Michu734
    Level 5  
    After a few system updates and us writing to Windows support, the problem disappeared 😊
  • #8 19275809
    RADU23
    Moderator of Computers service  
    Topic unlocked at author's request.
  • #9 19275847
    safbot1st
    Level 43  
    I will ask for the 3rd tab of CPU-Z.
    Post your bootable memtest result.
    Post SMART with CrystalDiskInfo.
  • #10 19284357
    Michu734
    Level 5  
    Fix: Machine Check Exception Error during Internet Browsing - PC Restarts Randomly


    I was supposed to do these tests today, due to free time, but while browsing the internet, the computer turned itself off and turned on, it displayed a similar message as on the visible link. I will also note that the computer was assembled by x - kom, and I did not overclock any component myself.

    Could this mean the end of my problems with machine check?
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  • #11 19284364
    RADU23
    Moderator of Computers service  
    Press F2 and test.
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  • #12 19286520
    Michu734
    Level 5  
    Hello, I will post the data from the programs and check how to do this test because I am completely green in this topic.
    I also noticed that after yesterday's incident, my fps in games dropped significantly - about 50 fps drop in battlefield 1.
    Thank you very much in advance for your help ;)
    Fix: Machine Check Exception Error during Internet Browsing - PC Restarts Randomly Fix: Machine Check Exception Error during Internet Browsing - PC Restarts Randomly Fix: Machine Check Exception Error during Internet Browsing - PC Restarts Randomly
  • #13 19286539
    RADU23
    Moderator of Computers service  
    safbot1st wrote:
    Post your bootable memtest result.

    Michu734 wrote:
    I'm curious how to do this test because I'm completely green in this topic.

    Download MemTest => http://www.memtest.org/#downiso
    And mount as a bootable image e.g. on a USB stick using Rufus => https://rufus.akeo.ie/
  • #14 19286567
    Michu734
    Level 5  
    RADU23 wrote:
    safbot1st wrote:
    Post your bootable memtest result.

    Michu734 wrote:
    I'm curious how to do this test because I'm completely green in this topic.

    Download MemTest => http://www.memtest.org/#downiso
    And mount as a bootable image e.g. on a USB stick using Rufus => https://rufus.akeo.ie/


    And can I also choose in the bios to boot from usb?
  • #15 19286578
    RADU23
    Moderator of Computers service  
    Go into the BIOS and post a picture from the "Boot" tab.
  • #16 19286605
    Michu734
    Level 5  
    RADU23 wrote:
    Go into the BIOS and post a picture from the "Boot" tab.

    Fix: Machine Check Exception Error during Internet Browsing - PC Restarts Randomly
  • #18 19289802
    Michu734
    Level 5  
    Should you do memtest before or after bios update?
  • #19 19290239
    safbot1st
    Level 43  
    How do you think there. Before or after.
  • #20 19290426
    Michu734
    Level 5  
    Okay bios updated, I was a bit ticked but it went without a problem :) memtest is running now, but I don't know how long it should take and whether I have to wait until the end ;)
  • #21 19290476
    safbot1st
    Level 43  
    Do 1 or 2 large 100% runs.
  • #22 19290651
    Michu734
    Level 5  
    I did 2 cycles and no errors :)
    Fix: Machine Check Exception Error during Internet Browsing - PC Restarts Randomly
  • Helpful post
    #23 19290735
    safbot1st
    Level 43  
    Ah. I wrote you to test as long as the intervals between errors.
    Well, maybe see if it's better after updating the bios.
    It's very hard to diagnose because it rarely happens.
  • #24 19290816
    Michu734
    Level 5  
    Thanks for all your help and I wish you all the best ;)

    Added after 13 [minutes]:

    I have one more question, because I had game boost turned on and it's probably automatic overclocking... I read that it can set too much voltage, so it would be correct that bluescreens never appeared in games with high power consumption, only when browsing the internet :) I don't know that's my theory
  • #26 19522792
    Michu734
    Level 5  
    Updating the BIOS helped :) , and only automatic boost to the processor in the MSI board - most likely it was overclocked at low load - bluescreens appeared on YT and Google but never in games.
    Best regards and I think this will help :)
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Topic summary

The discussion revolves around a "Machine Check Exception" error causing random restarts during internet browsing on a new PC setup. The user reports that the issue does not occur during gaming. Various troubleshooting steps are suggested, including running a bootable MemTest to check RAM for errors, updating BIOS, and adjusting CPU settings. The user provides detailed specifications of their system, which includes an Intel Core i7 9700K processor, RTX 2070 GPU, MSI MPG Z390 GAMING EDGE AC motherboard, and Corsair Vengeance RGB Pro RAM. After several updates and tests, the problem is resolved, attributed to BIOS updates and disabling automatic overclocking features that may have caused instability during low-load scenarios like web browsing.
Summary generated by the language model.
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