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[Solved] MSI GV62 8RE Laptop: Sudden Loss of Sound, Nahimic Mirror Device & Realtek Driver Issues

Kucu123 14805 13
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  • #1 18590415
    Kucu123
    Level 6  
    Posts: 14
    Rate: 8
    Hello,
    I have a problem with the sound on my laptop. Well, something like a Nahimic mirror device appeared for me, which was not there before. Only it captures the sound but does not play that sound on the speakers. The problem appeared suddenly - yesterday everything was working fine. I tried uninstalling the mirror device but that didn't help. Realtek doesn't play sound at all. I tried to download drivers, nothing helped. I read on the forums that it could be a bios problem. What could be the solutions to this problem?
    I am a layman in these matters, so I would like to ask for understanding and clear steps to solve this problem.

    Recently I started using usb headphones but I don't know if it has any effect. There is sound on the headphones.

    Please help me quickly.
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  • #2 18590474
    DriverMSG
    VIP Meritorious for electroda.pl
    Posts: 44094
    Help: 3984
    Rate: 4833
    First, show a screenshot of device manager.
  • #3 18590477
    Kucu123
    Level 6  
    Posts: 14
    Rate: 8
    MSI GV62 8RE Laptop: Sudden Loss of Sound, Nahimic Mirror Device & Realtek Driver Issues

    Every restart of the computer Nahimic mirror device appears despite uninstalling it before.
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  • #4 18590486
    DriverMSG
    VIP Meritorious for electroda.pl
    Posts: 44094
    Help: 3984
    Rate: 4833
    Maybe it's your USB headphones?
    In the audio control panel, select the appropriate audio source.
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  • #5 18590494
    Kucu123
    Level 6  
    Posts: 14
    Rate: 8
    MSI GV62 8RE Laptop: Sudden Loss of Sound, Nahimic Mirror Device & Realtek Driver Issues

    The headphones are disconnected, before when the headphones were disconnected, the sound automatically switched to the speakers built into the laptop.
    The headphones do not have Nahimic software. Maybe it's about sending this sound (enhancing it) to another device, Nahimic mirror device?
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  • #7 18590512
    Kucu123
    Level 6  
    Posts: 14
    Rate: 8
    I think I found a solution to the problem
    MSI GV62 8RE Laptop: Sudden Loss of Sound, Nahimic Mirror Device & Realtek Driver Issues

    Sound enhancement was on, I hadn't noticed it before. The sound came back and realtek started picking up the sound. I do not know how it turned on and where the Nahimic mirror device came from. I've been using the headphones for over a week now and nothing like this has happened.
  • #8 18594002
    saszul
    Level 2  
    Posts: 2
    Rate: 2
    hello, can you describe exactly what you did to make the sound come back? i have the same problem on gv72 8re
  • #9 18594015
    Kucu123
    Level 6  
    Posts: 14
    Rate: 8
    Hello, in the properties of the speakers from the Sound Control Panel, the Advanced tab, sound enhancement was turned on.
    In the device manager, I turned off the nahimic mirror device or uninstalled it (but it reappeared every time the laptop was restarted), I also uploaded the latest realtek drivers.

    At the very end I noticed what I wrote above about "sound enhancement" and the sound automatically came back. I don't know if this effect was caused by just that, that's why I wrote you everything I did.
  • #10 18594217
    Anonymous
    Level 1  
  • #11 18594376
    saszul
    Level 2  
    Posts: 2
    Rate: 2
    It's already done for me. I was a bit confused because I didn't have this "signal improvement" option. There was no option in the window at all. I don't know exactly what helped. I definitely updated windows via windows update, I removed the realtek and nahimic drivers (control panel->applications->programs and functions). I removed the nahimic and realtek audio console from the programs. I installed the realtek drivers. I still have no sound. Next, I took the audio troubleshooting. I was asked if I should go into sound enhancements to turn it off. I went into it and this time the option showed up like my friend Kucu123 (as in the photo he attached. I unchecked this option and the sound came back. I also had a problem because this option was not there. I do not know exactly what I did to make it appear. thanks to Kucu123 because unchecking this option was crucial. I would like to add that I stopped installing nahimic. Previously, after each reboot, the driver was installing itself. Regards
  • #12 18594544
    Kucu123
    Level 6  
    Posts: 14
    Rate: 8
    I'm glad I somehow managed to solve the problem. I thought it was just me, but it seems to be happening more and more often. Maybe it's a windows update?

    Regards
  • #13 18594615
    Anonymous
    Level 1  
  • #14 18600561
    Feno94
    Level 1  
    Posts: 1
    Rate: 1
    I created an account just to thank you. Works :)

Topic summary

✨ The discussion revolves around a sound issue on the MSI GV62 8RE laptop, where a Nahimic mirror device appears unexpectedly, capturing sound but not playing it through the speakers. Users report that the problem arose suddenly, with sound functioning normally prior. Attempts to uninstall the Nahimic device and reinstall Realtek drivers were ineffective. Solutions suggested include checking audio settings, specifically disabling sound enhancements in the Sound Control Panel, which resolved the issue for some users. Others noted that the problem might be linked to recent Windows updates. The use of USB headphones was also mentioned, but it was clarified that sound worked through them while the laptop speakers remained silent.
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FAQ

TL;DR: On MSI GV62/GV72 laptops, 1 setting change restores sound: disable Windows “audio enhancements.” “Unchecking this option was crucial.” Use Speaker Properties > Advanced to toggle it. [Elektroda, saszul, post #18594376]

Why it matters: For MSI GV62/GV72 users losing speaker audio overnight, this solves it fast without BIOS changes or risky driver hunts.

Quick Facts

How do I fix no sound on my MSI GV62/GV72 when “Nahimic mirroring device” shows up?

Disable Windows audio enhancements for your Speakers. Then test the built-in speakers.
  1. Open Control Panel > Sound > Playback > Speakers > Properties.
  2. In Advanced, uncheck “Enable audio enhancements.”
  3. Click Apply and test. Keep Nahimic uninstalled if stability improves. This exact toggle restored audio for users. [Elektroda, saszul, post #18594376]

Where exactly is the “audio enhancements” switch in Windows 10?

Go to Control Panel > Hardware and Sound > Sound. Under Playback, right‑click Speakers > Properties. Open the Advanced tab. Uncheck “Enable audio enhancements” (sometimes shown as “sound enhancement”). Click Apply and OK. Users reported sound returning immediately after this change. [Elektroda, Kucu123, post #18594015]

Why does the “Nahimic mirroring device” keep reinstalling after I remove it?

Because uninstalling the device alone does not persist across reboots. One user observed it returning after every restart. Focus on disabling audio enhancements and verifying Speakers as the active output instead of repeatedly uninstalling the mirror device. [Elektroda, Kucu123, post #18590477]

Do I have to uninstall Realtek or Nahimic to get sound back?

Users tried removing Realtek and Nahimic, but the decisive step was turning off audio enhancements. As one user put it, “unchecking this option was crucial.” You can skip reinstall loops and test speakers right after disabling enhancements. [Elektroda, saszul, post #18594376]

USB headset works, but laptop speakers are silent — what does that tell me?

Windows likely routed the default playback to the mirror or another device. Open the audio control panel and select the Speakers as the default output. Then disable audio enhancements on the Speakers device and test again. [Elektroda, DriverMSG, post #18590486]

Is a recent Windows Update the cause of this no-sound issue?

Users suspect a Windows update triggered the behavior. One report states, “100% update fault :/.” While not an official diagnosis, aligning your updates and then applying the enhancements fix resolved it for posters. [Elektroda, djaamf, post #18594615]

I don’t see the “audio enhancements” checkbox — how can I make it appear?

Update Windows fully, remove Realtek and Nahimic apps, then run the Windows Audio Troubleshooter. The troubleshooter can prompt you to manage sound enhancements; afterward, the checkbox appeared for a user and the fix worked. This is a known edge case. [Elektroda, saszul, post #18594376]

How do I route specific apps to my USB headset but keep system sounds on speakers?

Use Windows 10 per‑app outputs. Open Settings > System > Sound. Click App volume and device preferences. For each app, set Output to your USB headset or Speakers as desired. This prevents the mirroring device from taking over all audio. [Elektroda, DriverMSG, post #18590499]

Will disabling “audio enhancements” affect audio quality or Nahimic effects?

Yes. Disabling enhancements turns off effect processing, including Nahimic features. Users favored reliability and left Nahimic uninstalled after restoring speaker audio. As one noted, “I stopped installing nahimic.” You can re‑enable effects later if needed. [Elektroda, saszul, post #18594376]

Do I need to change BIOS settings or update firmware?

No BIOS or firmware changes were required in successful fixes here. The solution was in Windows: disabling “sound enhancement” in Speaker Properties. Drivers were reinstalled by some, but the setting change restored audio. [Elektroda, Kucu123, post #18594015]

How can I stop Nahimic from auto‑installing again?

Uninstall Nahimic components and avoid reinstalling them after you restore sound. One user reported the driver kept reinstalling each reboot, but they chose to stop installing Nahimic and the system remained stable. “After each reboot, the driver was installing itself.” [Elektroda, saszul, post #18594376]

What if disabling enhancements doesn’t fix it?

Try a structured recovery: update Windows, remove Realtek and Nahimic apps, reinstall the Realtek driver, and run the Windows Audio Troubleshooter. Then revisit Speaker Properties and disable enhancements again. This sequence exposed the missing option and restored sound. [Elektroda, saszul, post #18594376]

Does this guidance apply to MSI GV72 8RE as well?

Yes. A GV72 8RE owner reported identical symptoms and restored audio by disabling enhancements. They also avoided reinstalling Nahimic afterward to keep the fix stable. [Elektroda, saszul, post #18594376]
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