logo elektroda
logo elektroda
X
logo elektroda

[Solved] MSI GV62 8RE Laptop: Sudden Loss of Sound, Nahimic Mirror Device & Realtek Driver Issues

Kucu123 11556 13
ADVERTISEMENT
Treść została przetłumaczona polish » english Zobacz oryginalną wersję tematu
  • #1 18590415
    Kucu123
    Level 6  
    Hello,
    I have a problem with the sound on my laptop. Well, something like a Nahimic mirror device appeared for me, which was not there before. Only it captures the sound but does not play that sound on the speakers. The problem appeared suddenly - yesterday everything was working fine. I tried uninstalling the mirror device but that didn't help. Realtek doesn't play sound at all. I tried to download drivers, nothing helped. I read on the forums that it could be a bios problem. What could be the solutions to this problem?
    I am a layman in these matters, so I would like to ask for understanding and clear steps to solve this problem.

    Recently I started using usb headphones but I don't know if it has any effect. There is sound on the headphones.

    Please help me quickly.
  • ADVERTISEMENT
  • #2 18590474
    DriverMSG
    Admin of Computers group
    First, show a screenshot of device manager.
  • #3 18590477
    Kucu123
    Level 6  
    MSI GV62 8RE Laptop: Sudden Loss of Sound, Nahimic Mirror Device & Realtek Driver Issues

    Every restart of the computer Nahimic mirror device appears despite uninstalling it before.
  • #4 18590486
    DriverMSG
    Admin of Computers group
    Maybe it's your USB headphones?
    In the audio control panel, select the appropriate audio source.
  • ADVERTISEMENT
  • #5 18590494
    Kucu123
    Level 6  
    MSI GV62 8RE Laptop: Sudden Loss of Sound, Nahimic Mirror Device & Realtek Driver Issues

    The headphones are disconnected, before when the headphones were disconnected, the sound automatically switched to the speakers built into the laptop.
    The headphones do not have Nahimic software. Maybe it's about sending this sound (enhancing it) to another device, Nahimic mirror device?
  • #7 18590512
    Kucu123
    Level 6  
    I think I found a solution to the problem
    MSI GV62 8RE Laptop: Sudden Loss of Sound, Nahimic Mirror Device & Realtek Driver Issues

    Sound enhancement was on, I hadn't noticed it before. The sound came back and realtek started picking up the sound. I do not know how it turned on and where the Nahimic mirror device came from. I've been using the headphones for over a week now and nothing like this has happened.
  • ADVERTISEMENT
  • #8 18594002
    saszul
    Level 2  
    hello, can you describe exactly what you did to make the sound come back? i have the same problem on gv72 8re
  • #9 18594015
    Kucu123
    Level 6  
    Hello, in the properties of the speakers from the Sound Control Panel, the Advanced tab, sound enhancement was turned on.
    In the device manager, I turned off the nahimic mirror device or uninstalled it (but it reappeared every time the laptop was restarted), I also uploaded the latest realtek drivers.

    At the very end I noticed what I wrote above about "sound enhancement" and the sound automatically came back. I don't know if this effect was caused by just that, that's why I wrote you everything I did.
  • ADVERTISEMENT
  • #10 18594217
    djaamf
    Level 2  
    Hello, I have the same problem and I don't know how to solve it...
  • #11 18594376
    saszul
    Level 2  
    It's already done for me. I was a bit confused because I didn't have this "signal improvement" option. There was no option in the window at all. I don't know exactly what helped. I definitely updated windows via windows update, I removed the realtek and nahimic drivers (control panel->applications->programs and functions). I removed the nahimic and realtek audio console from the programs. I installed the realtek drivers. I still have no sound. Next, I took the audio troubleshooting. I was asked if I should go into sound enhancements to turn it off. I went into it and this time the option showed up like my friend Kucu123 (as in the photo he attached. I unchecked this option and the sound came back. I also had a problem because this option was not there. I do not know exactly what I did to make it appear. thanks to Kucu123 because unchecking this option was crucial. I would like to add that I stopped installing nahimic. Previously, after each reboot, the driver was installing itself. Regards
  • #12 18594544
    Kucu123
    Level 6  
    I'm glad I somehow managed to solve the problem. I thought it was just me, but it seems to be happening more and more often. Maybe it's a windows update?

    Regards
  • #14 18600561
    Feno94
    Level 1  
    I created an account just to thank you. Works :)

Topic summary

The discussion revolves around a sound issue on the MSI GV62 8RE laptop, where a Nahimic mirror device appears unexpectedly, capturing sound but not playing it through the speakers. Users report that the problem arose suddenly, with sound functioning normally prior. Attempts to uninstall the Nahimic device and reinstall Realtek drivers were ineffective. Solutions suggested include checking audio settings, specifically disabling sound enhancements in the Sound Control Panel, which resolved the issue for some users. Others noted that the problem might be linked to recent Windows updates. The use of USB headphones was also mentioned, but it was clarified that sound worked through them while the laptop speakers remained silent.
Summary generated by the language model.
ADVERTISEMENT