FAQ
TL;DR: To open InPost lockers contactlessly, encode 'P|phone|code' (9‑digit phone + 6‑digit code); "The QR code only contains the text 'P|YYYYYYYYY|XXXXXX'". Generate or use the app. [Elektroda, Karok, post #20976902]
Why it matters: It cuts touchpoints, speeds pickups, and helps when SMS arrives without a QR link—useful for smartphones and basic phones alike.
Quick Facts
- Payload format: P|YYYYYYYYY|XXXXXX; phone has 9 digits, pickup code has 6; works with any QR generator. [Elektroda, Karok, post #20976902]
- Old direct-URL QR generators stopped working (twoj.inpost.pl, inpost.pl, paczkomaty.pl variants). [Elektroda, Karok, post #20339792]
- InPost app can open the locker remotely and shows location (e.g., row 4, locker 5). [Elektroda, Borygo123, post #18606366]
- SMS without a QR link usually means that locker doesn’t support QR; some terminals still read generated codes. [Elektroda, Borygo123, post #18606253]
- During pandemic, terminals toggled modes; readers sometimes ran continuously, then reverted to touch/keys. [Elektroda, safbot1st, post #18606316]
How do I generate an InPost QR code myself (without a link)?
Use payload: P|YYYYYYYYY|XXXXXX, where Y is your 9‑digit phone and X is the 6‑digit code. "The QR code only contains the text 'P|YYYYYYYYY|XXXXXX'." Generate a QR from that string in any QR app or site. Automate users can import the shared flow to build it automatically. How‑To: 1. Copy your phone and pickup code. 2. Build P|phone|code. 3. Create the QR and scan it at the locker. [Elektroda, Karok, post #20976902]
Do the old twoj.inpost.pl or inpost.pl QR links still work?
No. Users report that none of the historical direct links work anymore, including twoj.inpost.pl and paczkomaty.pl variants, which return errors. [Elektroda, Karok, post #20339792]
Can I open a locker hands‑free using the InPost app?
Yes. Select your parcel in the app and tap Open locker near the machine; it displays the compartment (e.g., row and box number) and unlocks it. "You approach the parcel locker, point to the parcel in the app and click open the locker." [Elektroda, Borygo123, post #18606366]
Can the app let me skip the queue while someone else taps the screen?
Yes. You can open your own compartment with the app even if another person interacts with the terminal screen. [Elektroda, safbot1st, post #18606190]
What if I get an SMS without any QR link?
That usually means the selected locker doesn’t support QR readers. Edge case: a terminal may appear unsupported yet still read a generated QR code successfully. [Elektroda, Borygo123, post #18606253]
What exactly is inside the InPost QR code?
The QR encodes a simple string: P|YYYYYYYYY|XXXXXX, where YYYYYYYYY is your 9‑digit phone and XXXXXX is your 6‑digit pickup code. "The QR code only contains the text 'P|YYYYYYYYY|XXXXXX'." [Elektroda, Karok, post #20976902]
Where is the QR code in InPost email notifications?
The QR is included in each email about an incoming package, so you don’t need to regenerate it if you can view the message images. [Elektroda, Borygo123, post #20977195]
I disabled images in email and don’t see a QR—what should I do?
Enable image loading for that message or sender. A user missed seeing the QR because images were disabled; turning images on revealed it. [Elektroda, Karok, post #20977274]
Why did the locker sometimes ask me to tap the screen and other times not?
Terminals switched modes during the pandemic. Some days keys and touch were disabled, and the reader ran continuously; later, touch/keys were re‑enabled. [Elektroda, safbot1st, post #18606316]
How can I make the scanner read my QR faster at the machine?
Increase the QR size on your phone screen to help the reader. One user enlarges it slightly and scans without tapping 'Collect the package' when readers run continuously. "I enlarge it a bit to make the reader life easier." [Elektroda, krisRaba, post #18606109]
Can the app notify me when I’m near a locker with a parcel waiting?
Some users report a proximity alert option around 200 m, which requires GPS and internet. However, it may fail even after hotline support. [Elektroda, palmus, post #19580666]
What URL did users rely on in 2021 to get a QR image (historical)?