Hello, I moved into an apartment with UPC internet connection. I would like to connect a free TV from them, because it is possible. The condition of the cables in the box is as shown in the photo. The Internet signal reaches only one room and the input in the wall only allows you to connect the...

Does your TV support DVB-C (cable TV)? Unscrew the resistor and connect the cable to the room where the TV is located to the splitter (you need to find which cable it is there). The contract must include both Internet and free TV. If the contract only contains a provision about the Internet, there may not be a TV there (filter installed).

In the photo you have two TV cables coming into the apartment. The first one is the one going into the ASH-107C splitter and then from the splitter (Data port), probably to the Internet modem in the room. The second cable is twisted together with the cable going to another room? So, it turns out that you should have at least two sockets in the room. Show a photo from the room, because there is a question about the second cable - where it goes, or whether there is any signal in it. And now yes - UPC should actually distribute it to the modem and TV when installing the modem.

If UPC still gives free (which I doubt) TV with Internet, you need a decoder from them which you will pay for. You will get a free decoder if you buy a TV package with a 2-year contract

No decoder or strictly any contract is needed for the free Start TV package. The package is free, but must be specified on the contract along with the Internet.

I still need to find out from the UPC whether I have free TV and even if not, I should have a signal from the antenna. The first photo shows a socket from the living room. It has an input for TV and Internet plus a protruding cable. There is no signal at all or it is minimal in this socket. Do you know why? The second photo shows the socket from the bedroom. Here is the entrance to the Internet. There is a signal. The TV input is masked. How should I connect to receive TV? I will add that both sockets are in the same wall at the same height on both sides.

Provided that the building has a so-called collective antenna (usually the administration charges a fee for it and its maintenance, which you should pay as part of the rent) If there is no collective one, the only option left is to install your own terrestrial TV antenna.

@jan_kon The problem is that, as I know developers, you only have one coaxial cable in the rooms and the same in the box - so if they connected the Internet there, there is no chance of connecting a collective antenna (only one cable from the outside enters the apartment, and it is not allowed under no circumstances mix DOCSIS signals with any other signal).

And if I want to use the TV from UPC, is it possible with the current configuration in the box? And what about this masked TV input?

The building doesn't look old, so AIZ should be. And this would have to be checked with the administration. There are clearly two cables going to the apartment, one of which definitely has Internet from UPC, and the other is probably empty or may be AIZ. The second one may be the cable from AIZ, or some old story, if there was another cable TV in the apartment before, or just AIZ. Let's clarify: 1. Do you now have the modem connected to the socket in the bedroom that has a blank TV output? 2. in the second socket (the one with an additional cable coming out of it) you have nothing - neither TV nor Internet. Have you checked the TV output, Data and this additional cable? Because the socket is probably disconnected, and only the cable coming from the socket is connected to the cable in the wall. Have you checked the signal on this cable? AIZ should be a DVB-T signal (terrestrial television).

Ad1. Yes, a modem in the bedroom to be exact. Can I receive TV here if there was no cover? Ad2. There is neither TV nor Internet in the second nest. The signal in the additional cable is very weak. It searches for a few channels but they don't receive them. Can anything be done about it?

Connecting Free TV with UPC Internet in Apartment: Cable and Socket Configuration

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#1 18973433 12 Oct 2020 18:22

jan_kon jan_kon

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18973433 12 Oct 2020 18:22

Hello, I moved into an apartment with UPC internet connection. I would like to connect a free TV from them, because it is possible. The condition of the cables in the box is as shown in the photo. The Internet signal reaches only one room and the input in the wall only allows you to connect the Internet - the TV input is as if masked. I'm green when it comes to this stuff. What should be done at the level of the box and in the socket in the room to receive free TV?

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#2 18973470 12 Oct 2020 18:36

KOCUREK1970 KOCUREK1970

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18973470 12 Oct 2020 18:36

jan_kon wrote:
I moved into an apartment with UPC internet connection. I would like to connect a free TV from them

Does your TV support DVB-C (cable TV)?

jan_kon wrote:
What should be done at the level of the box and in the socket in the room to receive free TV?

Unscrew the resistor and connect the cable to the room where the TV is located to the splitter (you need to find which cable it is there).

The contract must include both Internet and free TV. If the contract only contains a provision about the Internet, there may not be a TV there (filter installed).
#3 18973478 12 Oct 2020 18:40

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18973478 12 Oct 2020 18:40

In the photo you have two TV cables coming into the apartment.

The first one is the one going into the ASH-107C splitter and then from the splitter ("Data" port), probably to the Internet modem in the room.

The second cable is twisted together with the cable going to another room?

So, it turns out that you should have at least two sockets in the room. Show a photo from the room, because there is a question about the second cable - where it goes, or whether there is any signal in it.

And now yes - UPC should actually distribute it to the modem and TV when installing the modem.
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#4 18973488 12 Oct 2020 18:44

mieszaczwcz mieszaczwcz

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18973488 12 Oct 2020 18:44

If UPC still "gives" free (which I doubt) TV with Internet, you need a decoder from them which you will pay for.
You will get a free decoder if you buy a TV package with a 2-year contract
#5 18973499 12 Oct 2020 18:48

KOCUREK1970 KOCUREK1970

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18973499 12 Oct 2020 18:48

mieszaczwcz wrote:
If UPC still "gives" free (which I doubt) TV with Internet, you need a decoder from them which you will pay for.
You will get a free decoder if you buy a TV package with a 2-year contract

No decoder or strictly any contract is needed for the free Start TV package.
The package is free, but must be specified on the contract along with the Internet.
#6 18976649 14 Oct 2020 09:39

jan_kon jan_kon

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18976649 14 Oct 2020 09:39

I still need to find out from the UPC whether I have free TV and even if not, I should have a signal from the antenna.

The first photo shows a socket from the living room. It has an input for TV and Internet plus a protruding cable. There is no signal at all or it is minimal in this socket. Do you know why?

The second photo shows the socket from the bedroom. Here is the entrance to the Internet. There is a signal. The TV input is masked.

How should I connect to receive TV?

I will add that both sockets are in the same wall at the same height on both sides.
#7 18977428 14 Oct 2020 16:42

mieszaczwcz mieszaczwcz

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18977428 14 Oct 2020 16:42

jan_kon wrote:
I still need to find out from the UPC whether I have free TV and even if not, I should have a signal from the antenna.

Provided that the building has a so-called collective antenna (usually the administration charges a fee for it and its maintenance, which you should pay as part of the rent)
If there is no collective one, the only option left is to install your own terrestrial TV antenna.
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#8 18977508 14 Oct 2020 17:34

KOCUREK1970 KOCUREK1970

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18977508 14 Oct 2020 17:34

@jan_kon

mieszaczwcz wrote:
Provided that the building has a so-called collective antenna (usually the administration charges a fee for it and its maintenance, which you should pay as part of the rent)

The problem is that, as I know developers, you only have one coaxial cable in the rooms and the same in the box - so if they connected the Internet there, there is no chance of connecting a collective antenna (only one cable from the outside enters the apartment, and it is not allowed under no circumstances mix DOCSIS signals with any other signal).
#9 18978043 14 Oct 2020 21:21

jan_kon jan_kon

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18978043 14 Oct 2020 21:21

KOCUREK1970 wrote:
@jan_kon

mieszaczwcz wrote:
Provided that the building has a so-called collective antenna (usually the administration charges a fee for it and its maintenance, which you should pay as part of the rent)

The problem is that, as I know developers, you only have one coaxial cable in the rooms and the same in the box - so if they connected the Internet there, there is no chance of connecting a collective antenna (only one cable from the outside enters the apartment, and it is not allowed under no circumstances mix DOCSIS signals with any other signal).

And if I want to use the TV from UPC, is it possible with the current configuration in the box? And what about this masked TV input?
#10 18978345 14 Oct 2020 23:34

Anonymous Anonymous

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18978345 14 Oct 2020 23:34

The building doesn't look old, so AIZ should be. And this would have to be checked with the administration.

There are clearly two cables going to the apartment, one of which definitely has Internet from UPC, and the other is probably empty or may be AIZ. The second one may be the cable from AIZ, or some old story, if there was another cable TV in the apartment before, or just AIZ.

Let's clarify:

1. Do you now have the modem connected to the socket in the bedroom that has a blank TV output?

2. in the second socket (the one with an additional cable coming out of it) you have nothing - neither TV nor Internet. Have you checked the TV output, Data and this additional cable? Because the socket is probably disconnected, and only the cable coming from the socket is connected to the cable in the wall. Have you checked the signal on this cable?

AIZ should be a DVB-T signal (terrestrial television).
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#11 18978379 15 Oct 2020 00:14

jan_kon jan_kon

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18978379 15 Oct 2020 00:14

_cheetah_ wrote:
The building doesn't look old, so AIZ should be. And this would have to be checked with the administration.

There are clearly two cables going to the apartment, one of which definitely has Internet from UPC, and the other is probably empty or may be AIZ. The second one may be the cable from AIZ, or some old story, if there was another cable TV in the apartment before, or just AIZ.

Let's clarify:

1. Do you now have the modem connected to the socket in the bedroom that has a blank TV output?

2. in the second socket (the one with an additional cable coming out of it) you have nothing - neither TV nor Internet. Have you checked the TV output, Data and this additional cable? Because the socket is probably disconnected, and only the cable coming from the socket is connected to the cable in the wall. Have you checked the signal on this cable?

AIZ should be a DVB-T signal (terrestrial television).

Ad1. Yes, a modem in the bedroom to be exact. Can I receive TV here if there was no cover?

Ad2. There is neither TV nor Internet in the second nest. The signal in the additional cable is very weak. It searches for a few channels but they don't receive them. Can anything be done about it?
#12 18978397 15 Oct 2020 00:50

KOCUREK1970 KOCUREK1970

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18978397 15 Oct 2020 00:50

jan_kon wrote:
And if I want to use the TV from UPC, is it possible with the current configuration in the box?

You find a cable for a given room in the box, connect it to the splitter in the box, to 1 of the 2 ports in the splitter terminated with a resistor (you have to unscrew it), and that's it.

jan_kon wrote:
And what about this masked TV input?

Nothing, there may be no socket there - without a suitable socket or an additional splitter behind this "socket" you will not be able to connect the TV.

Remove the cover from the socket and let's see what's inside the wall.
#13 18978543 15 Oct 2020 08:23

Anonymous Anonymous

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Post #13
18978543 15 Oct 2020 08:23

jan_kon wrote:
Ad1. Yes, a modem in the bedroom to be exact. Can I receive TV here if there was no cover?

Yes, this should be possible as long as there is full signal in the UPC cable. Except that you would need to do a few things.

What you have on the wall is probably not an RTV socket, just a cover and a cable grommet (removing the cover would make it clearer). In such a case, a signal splitter for TV and IP is installed between this "socket" and the Internet modem. And that's it.

Looking at the photo from the first post, it looks like such a splitter is mounted in a box in the apartment. This is also done by splitting the signal so that it can be delivered to different rooms. You would need to check whether it is actually a UPC installation (I think you can see the "UPC" marking on the cable going to the splitter). You can check this by disconnecting the second cable in the box from this photo - the one with yellow bands on the connectors.

If the internet doesn't go out, it means it's going through the blue splitter in the box. Then all you need to do is move the splitter to the bedroom and install it between the "socket" and the modem.

However, formally it should be done by UPC.

jan_kon wrote:
Ad2. There is neither TV nor Internet in the second nest. The signal in the additional cable is very weak. It searches for a few channels but they don't receive them. Can anything be done about it?

This means that it is confirmed that the socket itself is disconnected from the cable in the wall, and the cable itself is probably not connected to anything at the other end, and what the TV or DVB-T decoder receives are signals from the cable itself, working as an antenna... ;)

Of course, there is also a slight chance that the cable is connected to AIZ, but something is damaged in the installation or connection. But we won't solve it here - it requires looking into the telecommunications shaft or the cupboard on the first floor.

Ask the administration about AIZ, because it is possible that when installing the Internet, UPC disconnected you from AIZ, thinking about connecting all the sockets in the apartment to their network, but they did not do it for some reason.
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Topic summary

✨ The discussion revolves around connecting a free TV service from UPC to an apartment with an existing UPC internet connection. The user faces challenges due to the configuration of cables and sockets in the apartment. Responses suggest checking if the TV supports DVB-C and ensuring the contract includes both internet and TV services. The presence of a splitter in the box is noted, which may need to be adjusted to allow for TV signal distribution. Users also discuss the potential need for a decoder and the implications of having a collective antenna. The importance of verifying signal strength and cable connections is emphasized, with suggestions to remove socket covers for better inspection.
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FAQ

TL;DR: Two coax cables enter; "The first one is the one going into the ASH-107C splitter." Connect your room’s cable at the splitter, ensure your TV has DVB‑C, and have Start TV listed on your Internet contract. If only Internet is active, a filter may block TV. [Elektroda, Anonymous, post #18973478]

Why it matters: This helps UPC apartment tenants wire sockets and the splitter to enable free TV without breaking Internet service.

DVB‑C tuner required on your TV for UPC cable channels to work. [Elektroda, KOCUREK1970, post #18973470]
UPC Start TV is free but must be on your Internet contract; no decoder needed. [Elektroda, KOCUREK1970, post #18973499]
If your contract is Internet‑only, a filter can block TV frequencies entirely. [Elektroda, KOCUREK1970, post #18973470]
On ASH‑107C, the "Data" port feeds the UPC modem; other output(s) serve TV. [Elektroda, Anonymous, post #18973478]
Unused splitter outputs are terminated; remove the resistor to connect a room cable. [Elektroda, KOCUREK1970, post #18978397]

Quick Facts

DVB‑C tuner required on your TV for UPC cable channels to work. [Elektroda, KOCUREK1970, post #18973470]
UPC Start TV is free but must be on your Internet contract; no decoder needed. [Elektroda, KOCUREK1970, post #18973499]
If your contract is Internet‑only, a filter can block TV frequencies entirely. [Elektroda, KOCUREK1970, post #18973470]
On ASH‑107C, the "Data" port feeds the UPC modem; other output(s) serve TV. [Elektroda, Anonymous, post #18973478]
Unused splitter outputs are terminated; remove the resistor to connect a room cable. [Elektroda, KOCUREK1970, post #18978397]

Do I need a UPC decoder for the free Start TV?

No. The Start TV package is free and does not require a decoder. It must be explicitly added to your Internet contract. If it’s not listed, ask UPC to add Start TV to enable unencrypted channels on your line. [Elektroda, KOCUREK1970, post #18973499]

Does my TV need DVB‑C to get UPC cable channels?

Yes. Your TV must support DVB‑C (cable) to tune UPC’s unencrypted Start TV channels. Check your TV’s tuner specs or menu for DVB‑C. Without DVB‑C, you will not decode cable channels even if the RF signal is present. [Elektroda, KOCUREK1970, post #18973470]

How do I wire the box to get TV in my room?

Use the splitter in the apartment box. “Unscrew the resistor and connect the cable to the splitter.”

Identify the room’s coax in the box.
Unscrew the terminator on a free splitter output.
Connect the room cable to that output and tighten. Now scan DVB‑C on the TV. [Elektroda, KOCUREK1970, post #18973470]

What does the ASH‑107C splitter do, and which port is for the modem?

ASH‑107C splits the incoming coax. The output labeled “Data” feeds the UPC cable modem. The other output(s) feed TV lines to rooms. Keep the modem on “Data,” and connect TVs to the remaining port(s) after removing any terminator. [Elektroda, Anonymous, post #18973478]

Why is there no TV signal on the living‑room socket?

That socket is likely disconnected inside, and the loose coax is not tied to a live feed. A loose cable can act like a small antenna, giving faint, unusable channels. The fix requires reconnecting that room’s cable at the splitter or in the shaft. [Elektroda, Anonymous, post #18978543]

The bedroom TV port is masked. Can I still get TV there?

Not without proper hardware behind the cover. If there’s only a cable grommet, you need a splitter between that cable and the modem to feed both. Remove the cover to inspect what’s inside before changes. [Elektroda, KOCUREK1970, post #18978397]

Can I mix UPC Internet with the building’s AIZ on one coax?

No. “Do not mix DOCSIS signals with any other signal.” UPC Internet uses DOCSIS, and combining it with AIZ (terrestrial) on a single cable is not permitted. Use separate runs or services to avoid interference and service issues. [Elektroda, KOCUREK1970, post #18977508]

What is AIZ and can I use it for terrestrial TV?

AIZ is the building’s collective antenna system carrying DVB‑T (terrestrial TV). If your building has AIZ, administration usually maintains it and may include fees in rent. If AIZ is absent, install your own terrestrial antenna for DVB‑T reception. [Elektroda, mieszaczwcz, post #18977428]

How many coax cables enter my apartment?

Two cables are visible. One carries UPC Internet through the ASH‑107C splitter to the modem. The other is likely unused in this setup or tied to AIZ or legacy cabling. That second line can be connected to feed a TV socket. [Elektroda, Anonymous, post #18978345]

How can I check if the splitter in the box feeds my modem?

Disconnect the second cable with yellow bands in the box and watch the modem. If Internet stays up, the modem feed goes through the blue splitter. Then you can relocate that splitter nearer the modem if needed. [Elektroda, Anonymous, post #18978543]

Why do I see a few weak channels on a loose cable?

A disconnected coax can behave like an antenna. Your TV may find a few channels but they won’t lock or play reliably. It indicates the cable is not connected to a real source, not that service exists. [Elektroda, Anonymous, post #18978543]

Who should move the splitter or reconnect cables?

Formally, UPC should perform changes like moving the splitter or re‑terminating apartment cabling. Request a technician visit to keep signals within spec and maintain service terms. DIY changes may complicate support. [Elektroda, Anonymous, post #18978543]

If my contract lists only Internet, can UPC block TV?

Yes. If your contract contains only Internet, a physical filter may block TV frequencies. Ask UPC to add Start TV to your agreement to remove filtering and enable unencrypted channels. [Elektroda, KOCUREK1970, post #18973470]

How do I feed both modem and TV from the bedroom cable?

Place a splitter between the bedroom cable and the modem. Connect the modem to the “Data” output and the TV to the other output. Ensure a full UPC signal is present on that line before splitting. [Elektroda, Anonymous, post #18978543]

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