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Sofar 5.5K Grid Errors OVP, UVP, OFP, UFP: Troubleshooting Differential Tripping Issues

bobo 44 81084 20
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  • #1 19115309
    bobo 44

    Level 18  
    Hello
    Such errors have been popping up for some time regardless of the time of day. When such an error occurs, the main differential at home goes out. I understand the errors, but why is the differential blowing out, the installation is connected right after the differential in the switchboard.
    Company Account:
    B&B
    Ładna 40a, Wodzisław śląski, 44-300 | Company Website: bendb.com.pl
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  • #2 19115414
    kosmos99
    Level 38  
    There is some current leakage somewhere. For inverters, a differential with a leakage current of 100mA is recommended. The one you have should have a value of 30mA, which is three times more sensitive.
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  • #3 19115449
    bobo 44

    Level 18  
    That's right, mine is 30 mA and there is no other one in the installation.
    Company Account:
    B&B
    Ładna 40a, Wodzisław śląski, 44-300 | Company Website: bendb.com.pl
  • #4 19115748
    kosmos99
    Level 38  
    An extra one should only be added to the inverter circuit.
    Of course, it's best to check if everything is fine with the installation and the inverter.
  • #5 19115915
    Cytro12
    Level 26  
    I also have 30mA and there is nothing wrong, I need to check the installation and grounding.
  • #6 19116147
    noja102
    Level 24  
    @bobo 44, post photos of the boxes next to the inverter.
  • #7 19116524
    3301
    Level 34  
    Grid OVP, UVP, OFP, UFP means too high and too low AC voltage and too high and too low frequency, perhaps there are some anomalies in the grid.
    The inverter power supply should be connected before the residual current circuit breaker, of course through overcurrent protection.
    Download the AC voltage and current parameters from the inverter and check whether these parameters differed from the time when the inverter was working correctly before the error occurred.
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  • #8 19116594
    prose
    Level 36  
    In Sofar, such errors appear when the AC is disconnected. I checked it on my own.
  • #9 19117877
    bobo 44

    Level 18  
    There were machers from the company and they said that they would connect a 100mA differential on the set, I'll see what it will do. When this error appears, the differential goes out, but after turning off the inverter, everything works fine.
    Company Account:
    B&B
    Ładna 40a, Wodzisław śląski, 44-300 | Company Website: bendb.com.pl
  • #10 19117915
    Cytro12
    Level 26  
    If the RCD trips, something is wrong, maybe the insulation is damaged somewhere and there is a short between N and PE, or a bad connection of the differential switch and/or inverter. Have them check the type of network you have with the instructions for connecting the inverter. Increasing the sensitivity may mask the problem, but it will not solve it.
  • #11 19117949
    kosmos99
    Level 38  
    bobo 44 wrote:
    There were machers from the company and they said they would connect a 100mA differential

    But I understand that this will be an additional differential, not the existing one?
  • #12 19118004
    prose
    Level 36  
    100mA is recommended for some inverters.
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  • #13 19118017
    bobo 44

    Level 18  
    Yes, it will be an additional differential only on the set, bypassing the one in the normal installation.

    Cytro12 wrote:
    If the RCD trips, something is wrong, maybe the insulation is damaged somewhere and there is a short between N and PE, or a bad connection of the differential switch and/or inverter. Have them check the type of network you have with the instructions for connecting the inverter. Increasing the sensitivity may mask the problem, but it will not solve it.

    The set is connected directly with a cable to the home switchboard behind the differential switch. If the cable connecting the inverter to the grid were damaged, it would trigger all the time, and this could be called "spontaneous".
    Company Account:
    B&B
    Ładna 40a, Wodzisław śląski, 44-300 | Company Website: bendb.com.pl
  • #14 19118908
    Cytro12
    Level 26  
    bobo 44 wrote:
    if the cable connecting the inverter to the grid were damaged, it would trigger all the time, and this could be called "spontaneous".

    Maybe the RCD is connected incorrectly, a common error is incorrect N pairing.
  • #15 19299204
    bobo 44

    Level 18  
    I ended up replacing the inverter with a new one with new software.
    Company Account:
    B&B
    Ładna 40a, Wodzisław śląski, 44-300 | Company Website: bendb.com.pl
  • #16 20137324
    gawkosg
    Level 1  
    I have the same problem with two inverters, both of them behave this way independently. Sometimes it trips the RCD on one, sometimes on the other and sometimes both at the same time 😞. There are 11 panels under each inverter with a total power of 4.95 kWp. Maybe someone can suggest what to do about it?
  • #17 20231145
    e_majsterkowicz
    Level 10  
    The differentials used were 30mA or 100mA?
  • #18 20541806
    Przemek22tex
    Level 14  
    I have a problem with the Sofar 3 kW 1-phase inverter. Often, when the sun comes out from behind the clouds at noon, Grid OVP, UVP, OFP, UFP errors appear. I switched to a phase with a lower voltage, but during operation the installation does not exceed 240 V. I don't know what the problem is anymore, because it can trip the inverter several times a day, and since it is in the attic, it is annoying to have to constantly run and reset it. Could this be the fault of the inverter itself? I will add that the differential and protection devices have never tripped for me.
  • #19 20541923
    3301
    Level 34  
    These errors result in: too high and too low AC voltage and too high and too low frequency. Maybe the network is working on the generator, but you need to download the parameters from the inverter from the export tab and analyze when the shutdown occurred and at what indications.
  • #20 20555013
    somzol1981
    Level 1  
    Hello Guys. I have the same issue. Every now and then shows a OVP alarm. Installer blames the manufacturer. Manufacturer blames the installer. Do you have any solution?
  • #21 21825127
    brratek
    Level 11  
    On my Sofar 1 phase I got a uvp error even though it had been working for years without any problems, when it caught up one time it turned out that the voltage on this phase was 197 v

Topic summary

✨ The discussion revolves around troubleshooting differential tripping issues related to Sofar inverters, specifically errors such as OVP (Over Voltage Protection), UVP (Under Voltage Protection), OFP (Over Frequency Protection), and UFP (Under Frequency Protection). Users report that these errors cause the main differential to trip, often linked to current leakage or grid anomalies. Recommendations include using a 100mA differential for the inverter circuit, checking installation integrity, grounding, and ensuring proper connections. Some users suggest that the inverter may be at fault, while others emphasize the importance of analyzing AC voltage and current parameters during operation. The conversation highlights the need for thorough checks of the installation and potential issues with the grid supply.
Generated by the language model.

FAQ

TL;DR: 30 mA RCDs are 3× more sensitive than 100 mA; "For inverters, a differential with a leakage current of 100 mA is recommended." Recurrent Sofar Grid OVP/UVP/OFP/UFP with RCD trips usually indicates leakage on the inverter circuit. [Elektroda, kosmos99, post #19115414]

Why it matters: This helps Sofar PV owners quickly stop nuisance trips, recover uptime, and fix safety-critical wiring or grounding issues.

Quick Facts

What do Sofar Grid OVP, UVP, OFP, UFP codes actually mean?

They signal grid voltage or frequency outside allowed limits. OVP/UVP are voltage, and OFP/UFP are frequency. One expert explains, "Grid OVP, UVP, OFP, UFP means too high and too low AC voltage and too high and too low frequency." Check grid conditions when the fault appears. [Elektroda, 3301, post #19116524]

Why does my 30 mA RCD trip whenever these errors pop up?

RCD tripping indicates leakage current on the inverter circuit. A 30 mA device is three times more sensitive than a 100 mA one, so it trips sooner. The thread notes leakage as a likely cause during these faults. Address wiring, insulation, and the inverter’s connection. [Elektroda, kosmos99, post #19115414]

Should the inverter be on its own RCD?

Yes. Put an extra RCD only on the inverter circuit. This isolates inverter leakage from household circuits and reduces nuisance trips. As one expert says, "An extra one should only be added to the inverter circuit." Verify the installation integrity as well. [Elektroda, kosmos99, post #19115748]

Which RCD rating should I choose for a PV inverter, 30 mA or 100 mA?

Many inverters work better with a 100 mA device to avoid nuisance trips from normal leakage currents. "100mA is recommended for some inverters." Always follow the inverter manual and local code before changing protection. [Elektroda, prose, post #19118004]

Where should the inverter connect relative to the main RCD?

Connect the inverter supply before the main residual current device, with proper overcurrent protection. This arrangement helps prevent the house RCD from tripping on inverter events. Confirm compliance with local regulations. [Elektroda, 3301, post #19116524]

How do I use Sofar logs to find why it shut down?

Export and correlate data with the shutdown time.
  1. Open the inverter’s Export tab and download AC parameters.
  2. Note the exact time of each shutdown.
  3. Compare grid voltage and frequency at those times to limits. This pinpoints a grid versus installation issue. [Elektroda, 3301, post #20541923]

Can a miswired neutral (N) cause nuisance RCD trips?

Yes. Incorrect neutral pairing or mixing neutrals across RCD-protected circuits can cause false trips. Inspect the RCD wiring, especially the neutral path, and correct any cross-connections. This is a common installation error with inverter additions. [Elektroda, Cytro12, post #19118908]

I see Grid OVP/UVP/OFP/UFP when sun bursts through clouds, but no RCD trip. What then?

The inverter is detecting out-of-range grid conditions. Export inverter data and verify the grid voltage and frequency at those moments. Correlate trip time with values to confirm a grid transient. This evidence guides your installer or utility. [Elektroda, 3301, post #20541923]

Could replacing the inverter fix persistent trips and errors?

Sometimes. One user resolved repeated issues by replacing the Sofar unit with a new model running newer firmware. Hardware or software updates can stabilize protection behavior. Verify root cause first to avoid unnecessary swaps. [Elektroda, bobo 44, post #19299204]

Will changing RCD sensitivity solve the problem?

Changing the RCD alone can mask an underlying fault, such as insulation damage or N-PE issues. Have the installer confirm your network type and wiring per the inverter manual. Fix the cause before altering protection. [Elektroda, Cytro12, post #19117915]

Two inverters trip different RCDs randomly. What should I check first?

Give each inverter its own RCD and verify the installation. Shared or mixed circuits escalate leakage and trip risks. The advice is clear: add an extra RCD only to the inverter circuit, then validate wiring and the inverter. [Elektroda, kosmos99, post #19115748]

Do these grid error codes also show up if AC is disconnected?

Yes. A user verified that Sofar displays these codes when the AC side is cut. "In Sofar, such errors appear when the AC is disconnected." This is an expected edge case and not necessarily a fault. [Elektroda, prose, post #19116594]

Is a 30 mA RCD acceptable with a PV inverter?

Some systems run fine on 30 mA, provided grounding and wiring are correct. One user reported no issues using 30 mA after checking installation and earthing. If nuisance trips occur, investigate leakage and connections. [Elektroda, Cytro12, post #19115915]

What info should I share to get fast help from installers or forums?

Post clear photos of the AC/DC boxes near the inverter and the switchboard. Include RCD ratings, wiring routes, and the inverter’s error log timestamps. Visuals accelerate diagnosis and reduce guesswork. [Elektroda, noja102, post #19116147]
Generated by the language model.
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