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Krups EA8908 - message "Disconnect and reconnect or use application"

russell_terrier 94317 31
Best answers

Why does my Krups EA8908 immediately show 'Disconnect and reconnect or use the app' after startup, and how can I fix it?

The error is usually caused by a fault in the boiler temperature-sensing/heating circuit, most often a damaged NTC/thermistor on the boiler or its wiring, and sometimes blown thermal fuses near the sensor. [#19944958] [#20541427] [#21149539] Some users fixed it by repairing a broken sensor tip, soldering/replacing the sensor lead, or installing a new NTC sensor element. [#19944958] [#20664122] [#21309735] If the machine starts "Automatic maintenance" and then fails after water is pumped, check the flow meter, its harness, and the board module in that order; a clogged internal water filter on the flow meter can also cause the fault. [#19360935] [#20162646] [#20163255] In scaled-up machines, cleaning the water system with a ready-made coffee-machine descaler helped some owners, but other cases still needed service repair. [#19689608]
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  • #31 21560217
    pawel330k
    Level 11  
    Posts: 4
    Rate: 3
    In my case, such a message is a defective thermistor.
    On Allegro they sell a Littelfuse 124JG1K for PLN60. It gives a coffee temperature on the maximum setting of 72 degrees, so I think it is ok. I don't know what it is on the original one.
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  • #32 21720030
    tomtk
    Level 1  
    Posts: 1
    nioop wrote:
    To be verified - flow meter, flow meter harness, plate module - in that order.
    .

    Thank you, in my case, after removing the middle white cable, this metal plate (cable end) that contacts the pin on the flow meter crumbled. Previously, I assume, it did not make contact with the pin. After properly pressing the metal plate against the pin and replacing the flow meter (although I don't think it was necessary), the coffee machine works properly.

    Thank you again for this post.

Topic summary

✨ The Krups EA8908 espresso machine displays the error message "Disconnect and reconnect or use the app," often accompanied by relay clicking sounds and followed by "Automatic maintenance" and prompts to place a 600 ml vessel under the nozzles. This issue is commonly linked to faults in the heating system, temperature sensor (NTC sensor), flow meter, or water filter. Several users reported that broken or detached cables from the temperature sensor or a damaged sensor tip attached to the boiler cause the error. Repair solutions include soldering or gluing the temperature sensor tip back onto the boiler, replacing thermal fuses (G4A00 216 ºC), cleaning or replacing the flow meter and its filter, and descaling the water system using liquid descalers. Some users noted that clogged water filters located near the flow meter inside the machine can cause water flow reading errors. The problem may also arise from coffee grounds blocking the brewing unit or plunger. In some cases, resetting the machine by unplugging it for several days or removing and rinsing the water tank temporarily resolves the issue. Replacement parts such as the NTC sensor element and Littelfuse 124JG1K thermistor are available on platforms like Allegro. The error can also be related to blown thermal fuses near the NTC sensor, which may cause additional messages about tank alignment due to shared wiring. Overall, the fault is often hardware-related, involving temperature sensing and water flow components, requiring inspection, cleaning, or part replacement to restore normal operation.
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