FAQ
TL;DR: Users see up to 900 Mb/s wired and 860 Mb/s Wi-Fi, yet some report 90 Mb/s after upgrades; “T-Mobile has better routing in Poland” [Elektroda, floriders300, post #19266551] Pricing is ~PLN 550 cheaper than Orange for 24 months.
Why it matters: Real-world data helps decide whether the discount offsets routing quirks and hardware limits.
Quick Facts
• Promo price: PLN 0 until 31 Dec 2021, then PLN 70–90 / mo depending on region [Elektroda, owsiaklg, post #19260029]
• Peak LAN speed on 900/300 plan: 930–950 Mb/s down, 310 Mb/s up [Elektroda, bbartek93, post #19461527]
• Typical Wi-Fi speed with Premium router: 450–500 Mb/s one room away [Elektroda, owsiaklg, post #19474091]
• Ping to Frankfurt: 18–25 ms; Warsaw 25–30 ms [Elektroda, D3X7R0U5, post #20666392]
• Private CG-NAT IP is default; one-time public IP possible via complaint, free so far [Elektroda, bbartek93, post #19474095]
Is T-Mobile fibre really faster than Orange in everyday use?
LAN tests show 930 Mb/s on T-Mobile vs. 700–800 Mb/s on Orange for the same 1 Gb link [Elektroda, bbartek93, post #19461527][Elektroda, owsiaklg, post #19260029] However, routing to Warsaw can add 5–10 ms compared with Orange [Elektroda, D3X7R0U5, post #20666392] Speeds during congested hours stay above 90 % of the nominal rate on 300 Mb/s lines [Elektroda, Martinoss, post #20601819]
What real-world speeds can I expect on the 900/300 Mb/s plan?
Wired: 880–950 Mb/s down, 290–310 Mb/s up [Elektroda, bbartek93, post #19461527] Wi-Fi 5: 450–600 Mb/s at one-room distance with Premium router [Elektroda, owsiaklg, post #19474091] Statistic: 90 % of tests on 300/300 plans exceed the advertised rate [Elektroda, Martinoss, post #20601819]
How strong is the Standard router’s Wi-Fi compared with the Premium model?
Standard: 70–140 Mb/s two rooms away in a 70 m² flat [Elektroda, owsiaklg, post #19271656] Premium: 450–500 Mb/s and two-floor coverage [Elektroda, D3X7R0U5, post #20666392] Quote: “This router has a poor range compared to the old Livebox” [Elektroda, 78db78, post #20659327]
Can I swap the Standard router for Premium at no cost?
Yes. File a service complaint citing Wi-Fi instability; Support has exchanged units without fees [Elektroda, bbartek93, post #19271712]
3-Step: How to request a free Premium router?
- Run speed or coverage tests and save screenshots.
- Call 602 960 200 or open the My T-Mobile app; file a ‘quality complaint’ referencing weak Wi-Fi.
- Schedule courier swap; return the Standard unit on delivery [Elektroda, bbartek93, post #19271712]
Does T-Mobile give a public IPv4 address?
Default is private CG-NAT, causing ‘Strict NAT’ on consoles [Elektroda, owsiaklg, post #19474091] Users have obtained a free public IP after complaints; a paid option is planned [Elektroda, bbartek93, post #19474095]
Are the Vienna/Level 3 routing issues fixed in 2023?
Packet loss near Vienna reported in 2021 persisted for months [Elektroda, bbartek93, post #19461527] No similar reports in 2023 threads; pings to Frankfurt sit at 18–25 ms [Elektroda, D3X7R0U5, post #20666392]
How is gaming latency on popular titles?
CS:GO and Valorant in Warsaw: 25–30 ms; Frankfurt servers: 15–22 ms [Elektroda, D3X7R0U5, post #20666392] One expert said “good routes abroad, problems only on Level3 exchange” [Elektroda, bbartek93, post #19268368]
Can I use my own router or only an ONT from T-Mobile?
Community reports confirm you can request standalone ONT and bridge to your router [Elektroda, IC_Current, post #20678394] You lose T-Mobile app management and still need PPPoE credentials from support.
What should I check if speed drops to 90 Mb/s after an upgrade?
Edge-case: One user stuck at 90 Mb/s for a year due to 100 Mb NIC autonegotiating [Elektroda, boruwadinho10, post #20803490] Verify cable quality, NIC status LEDs, and link rate in OS; replace cables if link is 100 Mb [Elektroda, IC_Current, post #20804335]
How do I lodge a formal complaint about speed or routing?
Write to reklamacje@t-mobile.pl or by post, include contract number, test screenshots, and demand SLA compliance. T-Mobile must reply within 30 days under Polish Telecom Law [UKE, 2022].
Is saving PLN 500 over 2 years worth giving up Orange’s FunBox 6?
Savings: PLN 550 for 24 months on 900 Mb/s plan versus Orange [Elektroda, owsiaklg, post #19260029] FunBox 6 offers Wi-Fi 6 and built-in mesh; T-Mobile Premium has Wi-Fi 5 only [Elektroda, karambol123, post #19481359] Decide based on required Wi-Fi 6 and public IP needs.
