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[Solved] Comparing 1GB Netia and UPC: Contract Expiry, GCB Complaints, Arris TG3442 Modem, and HBO TV

berndetto 13419 12
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  • #1 19302931
    berndetto
    Level 4  
    Posts: 9
    Rate: 2
    I'm running out of contract in upc and I'm thinking of switching to 1Gb. I know upc, I had no problems with the net myself, but I saw the complaints of those who have GCB
    Netia - I do not know, I have a rather negative image about them, but I have seen that many people recommend only that the optical fiber for me would be on aster links, probably with the arris tg3442 modem
    For this tv + hbo. Price - it depends on what UPC proposes - I assume that it is similar because in UPC I have a netia business
    From the requirements I need port forwarding and bridge + little public ip and trouble-free net
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    #2 19303050
    jimasek
    VIP Meritorious for electroda.pl  
    Posts: 35287
    Help: 3783
    Rate: 2671
    So for peasant reason, why change what is good? Personally, I have always had bad associations with Netia, the more so because I used to provide some services for them.
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  • #3 19303063
    floriders300
    Level 14  
    Posts: 137
    Help: 13
    Rate: 22
    UPC - "fiber optic" Internet on coaxial cable, here you will always have a weak upload (DOCSIC technology)
    Netia - offers the Internet ETTH, FTTH, but also NFC (just DOCSIS) depending on your place of residence. In HFC the upload is weak (worse than in UPC), in ETTH or FTTH it is much bigger than in UPC.
    There are voices that UPC has terribly crazy routing :)
  • #4 19303217
    berndetto
    Level 4  
    Posts: 9
    Rate: 2
    Worse upload than upc? I have hfc and the hotline said that upload 100M, in upc I would have 60M
    Voices say orange has a pretty good routing, upc is fine, netia is the best
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  • #6 19307272
    KOCUREK1970
    Network and Internet specialist  
    Posts: 35131
    Help: 3786
    Rate: 5326
    @ floriders300
    You compare 2 different technologies (HFC to FTTH) - what's the point?
  • #7 19307401
    floriders300
    Level 14  
    Posts: 137
    Help: 13
    Rate: 22
    Kocurek, read with understanding.
    The author wrote that Netia is able to offer an HFC link. I wrote that the HFC upload will be weak.

    The author claims that the consultant said that in HFC he will get 100Mb / s upload, which is not true (such upload only in ETTH or FTTH).
  • #8 19307464
    KOCUREK1970
    Network and Internet specialist  
    Posts: 35131
    Help: 3786
    Rate: 5326
    floriders300 wrote:
    read with understanding.

    Read what exactly (in parentheses) I referred to.
    If you had not mentioned FTTH there, I would not have raised the issue.
    floriders300 wrote:
    The author wrote that Netia is able to offer an HFC link. I wrote that the HFC upload will be weak.
    The author claims that the consultant said that in HFC he will get 100Mb / s upload, which is not true (such upload only in ETTH or FTTH).

    It depends on what the operator offers and not on this particular technology - D3.1 full duplex and both sides of the 10Gb coax.
    And behind the door is already D4.0.

    In addition, comparing different operators - you know that Vectra already has an HFC 2Gb / 100Mb link, but what if only in Warsaw and probably only on a few streets, but it does.

    With fixed-line (cable) internet, you have to choose what's within reach.

    You can report to any operator with a request to connect the services (it does not matter who was before) - the only problem is that although the law allows it, everyone will pull their cables and therefore the area of operation.
    In addition, for TV in UPC, you can take a Horizon decoder, you can take a CI + module (years are in DOCSIS in DVB-C), and you can take an Apollo decoder (it's already years on the Internet in DOCSIS).
    Netia has everything on the Internet on optical fiber, and this is different.

    In general, at the Author's place, if he is satisfied, leave what was.
  • #9 19307531
    berndetto
    Level 4  
    Posts: 9
    Rate: 2
    I had Vectre before and 2GB is available with me, but they are not very attractive in terms of price.
    In general, I would not even think about netia but their net has surprisingly good opinions / slightly better hardware than upc / black flat router / cheaper. I will verify this 100M upload, I suppose that it may actually be 50 because their website has changed and it is 50 at my address - I think that after my conversation with the technician it was updated
    Upc upload to 60M because I have a business tariff, apparently in neti I can give my tax identification number, which would realistically lower my bill, and all this upc instead of automatically offering a transition to an indefinite contract at the same price, now forces me to analyze and choose
  • #10 19307629
    KOCUREK1970
    Network and Internet specialist  
    Posts: 35131
    Help: 3786
    Rate: 5326
    berndetto wrote:
    In general, I would not even think about netia but their net has surprisingly good opinions / slightly better hardware than upc / black flat router / cheaper.

    In UPC you write that you have a business - you have a permanent public IP?

    As for Netia, find out if you have a public IP with them, not to mention constant light - nice router and price, but what about how the problems will remain.
  • #11 19307666
    berndetto
    Level 4  
    Posts: 9
    Rate: 2
    KOCUREK1970 wrote:
    In UPC you write that you have a business - you have a permanent public IP?

    Public yes, it has not changed for 2 years, there is an additional fee of PLN 10 for a permanent one
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    #12 19307677
    KOCUREK1970
    Network and Internet specialist  
    Posts: 35131
    Help: 3786
    Rate: 5326
    @berndetto
    So don't look at the price, don't look at the hardware and look at what you get.

    If you want Netia, find out what about this public IP - then using the net in a more advanced way is more strategic than whether the modem is black and the offer is attractive in terms of price.
  • #13 19566636
    berndetto
    Level 4  
    Posts: 9
    Rate: 2
    I stayed on UPC, Netia after my call and talking to the technician updated the page and changed the upload from 100 to 50, in UPC I have 60
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Topic summary

✨ The discussion revolves around the comparison between UPC and Netia for internet services, particularly focusing on contract expiry, upload/download speeds, and modem performance. Users express concerns about Netia's reputation and the quality of service, especially regarding GCB complaints. UPC is noted for its coaxial cable technology (DOCSIS), which results in lower upload speeds compared to Netia's fiber optic options (ETTH/FTTH). The Arris TG3442 modem is mentioned in relation to Netia's service. Users emphasize the importance of public IP availability and port forwarding capabilities for their needs. Ultimately, the author decides to remain with UPC after discovering that Netia's upload speed was updated to 50 Mbps, which is less favorable than expected.
Generated by the language model.

FAQ

TL;DR: On 1 Gbps, Netia HFC upload is 50 Mbps while UPC’s is 40 Mbps; “Netia HFC 1Gbps Download, 50 Mbps Upload.” Choose based on access type and whether you need public IP/bridge mode. [Elektroda, floriders300, post #19307258]

Why it matters: If you need port forwarding, bridge mode, or higher upload, access type and IP options drive real performance more than headline download speed.

Quick Facts

Which gives better upload on 1 Gbps: UPC or Netia?

On HFC, Netia’s 1 Gbps plan lists 50 Mbps upload. UPC’s 1 Gbps residential lists 40 Mbps upload. Netia’s ETTH/FTTH variants advertise 100 Mbps upload. If upload matters, pick ETTH/FTTH when available. On HFC, 50 vs 40 affects workflows less, but still matters for creators. [Elektroda, floriders300, post #19307258]

Does Netia HFC really give 100 Mbps upload?

No. A member clarified 100 Mbps upload applies to ETTH or FTTH, not HFC. Confirm your access type before ordering to avoid surprises with upstream rates. Ask sales to state the technology on your line in writing. [Elektroda, floriders300, post #19307401]

What upload do I get on UPC 1 Gbps at home?

UPC’s 1 Gbps residential tier lists 40 Mbps upload. Plan around that if you back up large files, livestream, or run upstream-heavy apps. If you need more, consider business tiers or different access technologies at your address. [Elektroda, floriders300, post #19307258]

How much upload can UPC Business provide on 1 Gbps?

One UPC Business user reported 60 Mbps upload on a 1 Gbps plan. That extra upstream can help with VPNs, hosting, and multiuser backups. Confirm the exact business profile available at your address. [Elektroda, berndetto, post #19566636]

Can UPC give me a public static IP, and what’s the cost?

Yes. A user had a public IP for two years on UPC Business. A static IP add-on cost an extra PLN 10 per month. Ask for this explicitly during ordering so it appears on your contract. [Elektroda, berndetto, post #19307666]

Does Netia provide public IP or bridge mode on HFC?

Verify with Netia before ordering. A member stressed that public IP availability is strategic for advanced use. Confirm it clearly, rather than focusing on hardware looks or promo pricing. Get confirmation in writing. [Elektroda, KOCUREK1970, post #19307677]

Which access should I prefer—HFC vs FTTH/ETTH?

HFC (DOCSIS) tends to have weaker upload. Netia’s ETTH/FTTH offerings provide much higher upstream than UPC’s HFC. If available, choose ETTH/FTTH for better outbound performance and headroom for work and streaming. [Elektroda, floriders300, post #19303063]

Does UPC have routing issues?

Some users reported “crazy routing” on UPC. Routing varies by region and time. If latency matters, test or gather traceroutes from neighbors before switching. Keep a fallback plan if paths change. [Elektroda, floriders300, post #19303063]

Is Arris TG3442 the modem I’ll get with Netia HFC?

One user expected an Arris TG3442 on Netia HFC over Aster links. Hardware can vary by area. Confirm the exact CPE model and whether it supports the features you need. [Elektroda, berndetto, post #19302931]

Should I switch if my current UPC works fine?

If your service meets your needs, staying can be safest. As one member said, “if he is satisfied, leave what was.” Compare only if you need better upload, public IP, or features your current plan lacks. [Elektroda, KOCUREK1970, post #19307464]

Can sales give wrong upload info?

Yes. A user was told 100 Mbps upload, then Netia updated the page to 50 Mbps after a technician call. He stayed with UPC, which delivered 60 Mbps on Business. Always verify in writing before switching. [Elektroda, berndetto, post #19566636]

How do I check public IP, port forwarding, and bridge mode before signing?

Do this:
  1. Ask sales to confirm public IP (static/dynamic), bridge mode, and upload for your exact address and tech.
  2. Confirm the CPE model and whether it supports the features you need.
  3. Get confirmations in the order or contract email. [Elektroda, KOCUREK1970, post #19307629]

Are there alternatives with higher upstream, like Vectra 2 Gbps?

A member noted Vectra offers HFC 2 Gbps/100 Mbps in Warsaw, likely on only a few streets. If available at your address, it may beat UPC’s residential upstream. Coverage is limited, so check exact location availability. [Elektroda, KOCUREK1970, post #19307464]

How should I factor TV + HBO into the decision?

List TV + HBO alongside needs like public IP, port forwarding, and bridge mode. Compare bundles and confirm availability at your address during negotiations. Weight upload and network features first if you work or stream. [Elektroda, berndetto, post #19302931]
Generated by the language model.
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