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ConnectBox Compal: Issues with Port Forwarding, DMZ and External Dynamic IP for Home WIFI Clip

LiSoQuan 5103 15
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Treść została przetłumaczona polish » english Zobacz oryginalną wersję tematu
  • #1 19904490
    LiSoQuan
    Level 6  
    Good morning,

    I quickly have an external dynamic IP but unfortunately port forwarding or enabling DMZ does not unlock anything.

    The story began with the purchase of a home WIFI clip for monitoring. It turned out that I can't connect to the camera over the Internet, only when I'm on the internal network.
    Of course, the first thing is the ports ... of course, all blocked. I had IPv6 from UPC but asked to change to IPv4 to have controls. Well, I checked, but it didn't do anything. Still no connection to the camera. For tests, I put the MAC into the DMZ or redirected the ports ... still the ports are blocked (firewall in the router and in Mac OS turned off).

    Simple connection, i.e. internet - connect box - computer.

    Any ideas?
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  • #2 19904531
    Interesant
    Level 33  
    ...
    Log in to Connect Box and after the MAC address, set the IP address of the camera permanently.
    think about unpn.
  • #3 19905220
    trivial1
    Level 20  
    Stay away from upnp, you have no control over open ports. Also ditch the DMZ, just get the redirect right.
    The only thing is, according to @Interesant's instructions, set a fixed IP for the webcam.
    And test port forwarding over the cellular internet, e.g. not being in the same network as the webcam (via Wi-Fi)
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  • #4 19905424
    LiSoQuan
    Level 6  
    Thanks for the feedback.

    Unfortunately, that just doesn't work. That's the main goal, and that's what I did in the first place.
    The camera has a fixed IP. I forwarded port 80 (good?) and nothing. That's why I started testing with the DMZ if it will do anything,

    Whether I'm forwarding ports or using DMZ - it doesn't change anything on the network. According to the tests, only port 5000 is open, i.e. universal uPNP.
    I'm testing from a cell connected to the orange network, not to wifi and nothing. When connected to wifi, it connects without any problems.
    unpn is enabled but doesn't know what to do next with it.

    Unless you can't connect to the Tenda CP6 webcam over the internet at all.

    And when I wrote I put the mac into the DMZ, I meant the MAC computer, but I put its constant ip into the DMZ to test whether it gives anything but nothing (firewalls turned off)
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  • #5 19905452
    trivial1
    Level 20  
    Then set up, for example, an FTP server on your mac to test whether you can connect. Or something else to check forwarding.
    I don't know about cams, but they don't say anywhere that she is an IP cam. But if she's sending you a picture on your phone at home, she should go on.
    How about a VPN connected to your home?
  • #6 19905692
    chudymj
    Level 16  
    Type in google "what is my ip" see what your public address is at the moment and compare it with the address you got from the provider on the WAN (Internet) port, it is possible that you are behind NAT and you need to ask the operator to assign you public address. Some operators charge for it, others don't, but if you don't have a public WAN address, you can't do anything without contacting your ISP.
  • #7 19905717
    LiSoQuan
    Level 6  
    I have the same WAN IP as visible outside. I confirmed by phone that I have an external IP but the variables have not changed since yesterday.

    Later, I will test putting the server on the computer and whether it is visible.
  • #8 19905804
    KOCUREK1970
    Network and Internet specialist
    @LiSoQuan
    Try unplugging the connect box for a while.
  • #9 19905885
    chudymj
    Level 16  
    If it doesn't work after restarting, you can mess around with setting the connectbox to bridge mode and connecting your router.
  • #10 19905932
    KOCUREK1970
    Network and Internet specialist
    LiSoQuan wrote:
    Unless you can't connect to the Tenda CP6 webcam over the internet at all.

    ?


  • #11 19909717
    LiSoQuan
    Level 6  
    So I set up a FileZilla server and port 21 was unlocked - I can connect via phone being only on a mobile network.
    The whole computer is in DMZ but all ports are still blocked, only 21 when FTP is started is open - should it be like that?

    KOCUREK1970
    well, this is the camera and I use this program, what are you asking?

    I'll add a curiosity I can connect to the camera even if its IP is not in DMZ etc but only when my phone is in WiFi, more precisely today connected to WiFi while at work I connected to the camera with no problem i.e. there may be a connection from the outside but only if I'm using WiFi and not a cellular network . I conclude that either the program for connecting to the webcam has such a limitation but I don't think so because information pops up that I am using mobile packages but there is still a refresh / connecting icon or the orange has some locks and does not allow you to connect in this way.

    I don't have another router to test over the bridge but it came to my mind too.
  • #12 19909853
    KOCUREK1970
    Network and Internet specialist
    LiSoQuan wrote:
    well, this is the camera and I use this program, what are you asking?

    And you did exactly like in this video?

    The WiFi network from the Connectbox 2.4GHz and 5GHz has different names and a different encryption key?
    CB also has something like Smart Wifi - turn it off Sam, in the modem GUI.
    You have active IPv6 - also turn it off, through the operator's hotline.
  • #13 19910076
    LiSoQuan
    Level 6  
    KOCUREK1970 wrote:
    LiSoQuan wrote:
    well, this is the camera and I use this program, what are you asking?

    And you did exactly like in this video?

    The WiFi network from the Connectbox 2.4GHz and 5GHz has different names and a different encryption key?
    CB also has something like Smart Wifi - turn it off Sam, in the modem GUI.
    You have active IPv6 - also turn it off, through the operator's hotline.


    I still don't know what you mean. He doesn't do anything special. During the tests, it is constantly connected to wifi and as I wrote above, you can connect to the camera when we are in a wifi network, even an external network, but only wifi. My wifi networks 5 and 2.4 may have different names but I have no problem connecting to the camera from the wifi network, so just turning off smart wifi probably won't change anything because everything works ok ... but I'll try.

    I'm still trying to connect via the chorionic network, I'll also try excluding it in the Ipv6 cell as you wrote, although I have orange flex and from what I know it's only ipv6 to have internet at all, but I may be wrong.
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  • #14 19910109
    KOCUREK1970
    Network and Internet specialist
    LiSoQuan wrote:
    I will also try excluding the IPv6 cell as you wrote

    Not in the cell, and in UPC you have to turn off IPv6.

    If you do NOT have modem/bridge option in CB, then you have active IPv6:
    :arrow: https://test-ipv6.com/
  • #15 19910197
    LiSoQuan
    Level 6  
    KOCUREK1970 wrote:
    LiSoQuan wrote:
    I will also try excluding the IPv6 cell as you wrote

    Not in the cell, and in UPC you have to turn off IPv6.

    If you do NOT have modem/bridge option in CB, then you have active IPv6:
    :arrow: https://test-ipv6.com/


    Already in the first post I wrote that I have IPv4 in CB - if I didn't have it, I wouldn't be able to use DMZ and redirects.

    But maybe you unintentionally solved the problem, or rather discovered the problem. Yes, ipv6 in mobile - this is the problem . Orange pushes (like everyone else) everywhere ipv6 and this is the main problem. Theoretically, you can change to ipv4 but not on iPhones and this is another problem.

    in mom's orange
    APN: "internetipv6" and we have ipv6 i
    APN: "internet" for ipv4

    but for some reason changing to "internet" doesn't give mobile net at all. In the net more such problematic situations in iPhones and ipv6

    So I guess the problem has been found, but there is no solution yet, right?

    UPDATE
    Official info, Apple only supports ipv6 in its mobile devices
    UPDATE 2
    Problem "solved" - I have to turn off dualsim, i.e. to be able to connect via the mobile network, I must have only one active sim card - is it another problem with the iPhone

Topic summary

The discussion revolves around issues with port forwarding, DMZ settings, and external dynamic IP connectivity for a home Wi-Fi camera using a ConnectBox router. The user is unable to access the camera over the internet despite having a dynamic external IP and attempts to configure port forwarding and DMZ settings. Responses suggest setting a fixed IP for the camera, avoiding UPnP and DMZ, and testing connectivity through different networks. The user confirms that the camera connects only when on the same Wi-Fi network and identifies potential issues with IPv6 settings on their mobile network provider, which may be affecting external access. Solutions include checking WAN IP visibility, testing with an FTP server, and considering the impact of dual SIM settings on iPhone connectivity.
Summary generated by the language model.
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