EweLink + Sonoff Basic: No connection, wrong password - solutions?

Question

Overnight it stopped working. When I call up the EweLink app on my smartphone, an option appears on the screen asking me to enter my password. After typing, it doesn't connect and a message about a bad login (!!!!???) appears. I've had this happen before after not using it for a while. And after...

Gienek · Answer

Some strange thing, as I too, after connecting to eWeLink for a while, was asked to log in again. After entering my username and password, I was connected to my account. Apparently you are entering something wrong if it is not connecting you. Check carefully if you are making a typo.

wlopata · Answer

The login is the email address and it displays itself. Only the password is requested. The fact that the system requests confirmation after a long period of non-use is, in my opinion, logical. There are perhaps already many users who give up and fill up the system.

Gienek · Answer

Miracles are unlikely to happen. In fact, the login is an email. So you have something wrong with the password.

wlopata · Answer

... but eWelink keeps demanding that I enter the correct login. Even if I enter an arbitrary string instead of a password, it demands a login.

Gienek · Answer

I don't know how YOU have it set up. I, when I enter the login (email) correctly and enter the wrong password, I get a message that the login or password was entered incorrectly. If I enter the correct password, I log in to my account without any problems. If I enter the wrong login and the correct password, I also get the message that the login or password was incorrectly entered.
Memory is fallible - maybe you have changed something since you registered: either the login or the password.

wlopata · Answer

You write - login or password has been incorrectly entered. If you enter a wrong login, what does it say, and if you enter a wrong password, what does it say? Because with me it is always - wrong login.

Gienek · Answer

In a previous post I wrote you clearly what the reactions are with me. Apparently you read too quickly

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Ja jak wpiszę poprawnie login (email) i wpiszę złe hasło, to mam komunikat, że login lub hasło zostało źle podane.
Jak wpiszę zły login, a poprawne hasło, to też mam komunikat, że login lub hasło zostało źle podane.

I don't know why with you there is a login only message. Maybe you have an old app and it was like that there? Maybe updating the app will help something?

wlopata · Answer

I'm thinking about it too. But how to do it? Uninstall the eWelink from the smartphone and install the new version, or install (overwrite) the new version - update the current version. Won't this require re-registering the eWelink and pairing with Sonoff?

Gienek · Answer

First check what version you have - go into Settings on your Smartphone, find the app and check what version (should be 4.23.0) If it's different, update. After updating, see if it logs in.
Alternatively, if you have another smartphone, install eWeLink on it and try to log in with your details. Then you will be sure that you remember your login details correctly.

wlopata · Answer

Version 3.14.1 There is no option there - Update. There is uninstall and Force stop. I, as I recall, kept the app updated when it signaled this.

Gienek · Answer

Go to the shop on your smartphone, locate the eWeLink - Smart Home app, click on it and see what options appear (does update appear?).

And another thing, during the period when you were not using eWwLink, did you change the data on your server (name, login, etc.)?

wlopata · Answer

Shop - and this is probably the way to goRouter - configuration, settings fixed for years. I have half the house running on this router.

Gienek · Answer

Sklep - i chyba tak trzeba będzie trzeba zrobić

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And what did you do with it? I don't know with which operator you have a smartphone and therefore I don't know how you are supposed to do it. I have the Play Store, I go in there, type in the name of the app I'm looking for, etc.

wlopata · Answer

This is the case for me too. I'm not on fire, but I need to prepare myself. I may have to re-register etc. I have other more pressing matters. When I do a trial update I'll get back to you. For now, thanks.

Gienek · Answer

Then why didn't you make

Wejdź do sklepu na smartfonie, odszukaj aplikację eWeLink - Smart Home, kliknij na nią i zobacz jakie pojawią się opcje (czy pojawi się aktualizuj?)

wlopata · Answer

Well, and problem solved positively. With a shudder, I fired up the Google Store. A message that this/that app was already installed appeared. After initiating the installation, a message appeared ... UPDATE 😍 and then everything went downhill. The previous login, password and .... connected to my Sonoff.

wlopata · Answer

Well, and problem solved positively. With a shudder, I fired up the Google Store. A message that this/that app was already installed appeared. After initiating the installation, a message appeared ... UPDATE 😍 and then everything went downhill. The previous login, password and .... connected to my Sonoff.

[Solved] EweLink + Sonoff Basic: No connection, wrong password - solutions?

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