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How do I pair the sensor with the Smart Life app? Instructions and tips

sergiuszmichalak33 2628 9
Best answers LABEL_AI_GENERATED

How can I pair a ZigBee temperature and humidity sensor with the Smart Life app, and do I need a gateway?

You cannot pair a ZigBee temperature/humidity sensor directly with Smart Life; it needs a ZigBee gateway/hub to communicate with the app [#21299288] [#21300327] If you do not have a gateway, adding the sensor in the app will not work [#21300327] Choose a gateway that is explicitly compatible with Smart Life, because ZigBee ecosystems are not always interchangeable across brands [#21302480] One user reports that an RTX gateway with Ethernet works well with Smart Life, and another says replacing a Lidl gateway with an RTX gateway solved the issue [#21302432] [#21302480] [#21302484]
AI summary based on the discussion. May contain errors.
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  • Need exact Zigbee sensor model and pairing steps

    #1 21299270
    sergiuszmichalak33
    Level 3  
    Posts: 5
    How do I pair the sensor with the Smart Life app? Instructions and tips .

    Hello, I have a problem with this sensor. I can't get it to pair with the Smart Life app and I don't know if I'm making a mistake when trying to add it, or is there something wrong with this sensor? Please can you give me any hints or instructions on what I need to do.

    Quote:
    AI: What is the exact model and brand of the sensor you are trying to pair with the Smart Life app?
    .
    Zigbee thermo - hydrometer sensor

    Quote:
    AI: Do you get any error messages when trying to pair the sensor? What steps have you already taken?
    .
    In the app I wanted to add a new device, I found the temperature and humidity sensors and tried to add, but without success.
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  • #2 21299288
    prosiak_wej
    Level 39  
    Posts: 5273
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    Is the sensor ZigBee or WiFi? Do you have a ZigBee gateway?
  • #3 21299997
    sergiuszmichalak33
    Level 3  
    Posts: 5
    I do not own a Zigbee gateway,

    How do I pair the sensor with the Smart Life app? Instructions and tips .
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  • #4 21300327
    prosiak_wej
    Level 39  
    Posts: 5273
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    The ZigBee sensor will not communicate with the application without a gateway.
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  • #5 21300675
    sergiuszmichalak33
    Level 3  
    Posts: 5
    And there is no other option? Just to buy a gate?
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  • #6 21300754
    prosiak_wej
    Level 39  
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    Well, you can't do it any other way. It's like wanting to connect your phone via WiFi to the internet without having a WiFi router at home.
  • #7 21301064
    sergiuszmichalak33
    Level 3  
    Posts: 5
    Okay, and should the gateway be some kind of dedicated one for these sensors, or whatever?
  • #8 21302432
    prosiak_wej
    Level 39  
    Posts: 5273
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    ZigBee is ZigBee, best to take the latest version possible to avoid problems. I have an RTX gateway with ethernet and it works quite well.
  • #9 21302480
    roman106
    Level 28  
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    prosiak_wej wrote:
    ZigBee is ZigBee
    .
    Not true. Zigbee devices are not compatible with each other. In order not to elaborate I will quote:

    "ecosystems are not compatible with each other, neither are devices relative to each other - unless explicitly written otherwise!".

    The RTX gateway works with Smart Life.
  • #10 21302484
    prosiak_wej
    Level 39  
    Posts: 5273
    Help: 501
    Rate: 1461
    Right, my mistake. I once had a problem with a 4 relay module and a gate from Lidl. Here exactly they were pairing and the states were "switching", but only virtually, not physically. I therefore replaced the gateway with an RTX and since then everything has worked correctly :) .
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Topic summary

LABEL_AI_GENERATED
The user has a ZigBee temperature and humidity sensor that cannot be paired with the Smart Life app. The main issue is the absence of a ZigBee gateway, which is required for communication between the sensor and the app. ZigBee sensors do not connect directly via WiFi or other means without a gateway acting as a bridge. The gateway must be compatible with the Smart Life ecosystem; not all ZigBee gateways or devices are interoperable. It is recommended to use a recent, reliable ZigBee gateway such as the RTX gateway with Ethernet connectivity, which is confirmed to work well with Smart Life. Without such a gateway, pairing the sensor is not possible.
AI summary based on the discussion. May contain errors.
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