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How do I pair the sensor with the Smart Life app? Instructions and tips

sergiuszmichalak33 555 9
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  • #1 21299270
    sergiuszmichalak33
    Level 3  
    How do I pair the sensor with the Smart Life app? Instructions and tips .

    Hello, I have a problem with this sensor. I can't get it to pair with the Smart Life app and I don't know if I'm making a mistake when trying to add it, or is there something wrong with this sensor? Please can you give me any hints or instructions on what I need to do.

    Quote:
    AI: What is the exact model and brand of the sensor you are trying to pair with the Smart Life app?
    .
    Zigbee thermo - hydrometer sensor

    Quote:
    AI: Do you get any error messages when trying to pair the sensor? What steps have you already taken?
    .
    In the app I wanted to add a new device, I found the temperature and humidity sensors and tried to add, but without success.
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  • #2 21299288
    prosiak_wej
    Level 39  
    Is the sensor ZigBee or WiFi? Do you have a ZigBee gateway?
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  • #3 21299997
    sergiuszmichalak33
    Level 3  
    I do not own a Zigbee gateway,

    How do I pair the sensor with the Smart Life app? Instructions and tips .
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  • #4 21300327
    prosiak_wej
    Level 39  
    The ZigBee sensor will not communicate with the application without a gateway.
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  • #5 21300675
    sergiuszmichalak33
    Level 3  
    And there is no other option? Just to buy a gate?
  • #6 21300754
    prosiak_wej
    Level 39  
    Well, you can't do it any other way. It's like wanting to connect your phone via WiFi to the internet without having a WiFi router at home.
  • #7 21301064
    sergiuszmichalak33
    Level 3  
    Okay, and should the gateway be some kind of dedicated one for these sensors, or whatever?
  • #8 21302432
    prosiak_wej
    Level 39  
    ZigBee is ZigBee, best to take the latest version possible to avoid problems. I have an RTX gateway with ethernet and it works quite well.
  • #9 21302480
    roman106
    Level 26  
    prosiak_wej wrote:
    ZigBee is ZigBee
    .
    Not true. Zigbee devices are not compatible with each other. In order not to elaborate I will quote:

    "ecosystems are not compatible with each other, neither are devices relative to each other - unless explicitly written otherwise!".

    The RTX gateway works with Smart Life.
  • #10 21302484
    prosiak_wej
    Level 39  
    Right, my mistake. I once had a problem with a 4 relay module and a gate from Lidl. Here exactly they were pairing and the states were "switching", but only virtually, not physically. I therefore replaced the gateway with an RTX and since then everything has worked correctly :) .
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Topic summary

The user has a ZigBee temperature and humidity sensor that cannot be paired with the Smart Life app. The main issue is the absence of a ZigBee gateway, which is required for communication between the sensor and the app. ZigBee sensors do not connect directly via WiFi or other means without a gateway acting as a bridge. The gateway must be compatible with the Smart Life ecosystem; not all ZigBee gateways or devices are interoperable. It is recommended to use a recent, reliable ZigBee gateway such as the RTX gateway with Ethernet connectivity, which is confirmed to work well with Smart Life. Without such a gateway, pairing the sensor is not possible.
Summary generated by the language model.
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