Hello
I have a zigbee gateway marked as model: hub-w 3.0.
I wanted to buy motion sensors for it. I have chosen the ones from Aquara model: RTCGQ11LM but when I try to pair them, the Smart Life Tuya app does not see them at all.
The salesman said that if I have zigbee 3.0 they should work without a problem. The way I pair them is that I hold down the button for 5 seconds and wait for the lamp on the sensor to blink 3 times and then release the button.
Do you have a solution to this problem? Or are these sensors from Aquara not compatible with the tuya app?
I have a zigbee gateway marked as model: hub-w 3.0.
I wanted to buy motion sensors for it. I have chosen the ones from Aquara model: RTCGQ11LM but when I try to pair them, the Smart Life Tuya app does not see them at all.
The salesman said that if I have zigbee 3.0 they should work without a problem. The way I pair them is that I hold down the button for 5 seconds and wait for the lamp on the sensor to blink 3 times and then release the button.
Do you have a solution to this problem? Or are these sensors from Aquara not compatible with the tuya app?