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Compatibility Issues: Zigbee Hub-W 3.0 and Aquara Motion Sensor RTCGQ11LM

KamGr 651 1
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  • #1 19999586
    KamGr
    Level 24  
    Hello

    I have a zigbee gateway marked as model: hub-w 3.0.
    I wanted to buy motion sensors for it. I have chosen the ones from Aquara model: RTCGQ11LM but when I try to pair them, the Smart Life Tuya app does not see them at all.
    The salesman said that if I have zigbee 3.0 they should work without a problem. The way I pair them is that I hold down the button for 5 seconds and wait for the lamp on the sensor to blink 3 times and then release the button.

    Do you have a solution to this problem? Or are these sensors from Aquara not compatible with the tuya app?
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  • #2 19999849
    calixto
    Level 23  
    You must purchase Tuya sensors for the Tuya gateway. Xiaomi Aquara sensors are not compatible with it. For more information see this Link .
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