Rocketfish UPS RF-825VA SMD Crystal Oscillator Specs and Replacement Sources

Can you take a picture (photo) of the item?

A very large proportion of faults are due to simple bad connections.

When an LCD panel wholly or partially loses its display, one of the possible reasons is this:
Some LCD glass panels are connected to their driving PCB only by being pressed onto rubber strip connectors which have conductive strip through them.

After even a small knock, the glass LCD panel can be jarred out of alignment with its rubber strips, and therefore wholly or partially disconnected.
The remedy is simply to disassemble and reassemble the unit (rather fiddly job, keep everything _very_ clean), and (hopefully) all will be well.

It is very rare for an oscillator crystal to fail, much less blow up. I second Eugene's idea that we need a good close up image of the suspect part. Use a magnifier in front of you camera lens if you don't have a close-up lens.
Also please provide a good image of the LCD display screen,

The only way to get the specs for the part is from the manufacturer of the display unit (which might be the same maker of the UPS), if they have a helpful technical support department.

If all else fails, you could remove the suspect part and try connecting a few different crystals to see if it makes any difference. But this would only be a desperate last resort.

Id be more inclined to think either LCD driver or micro Its vary rare that a crystal fails but if your not certain check the oscillator pins on the driver IC what ever that may be typically LCD drivers are the Hitachi type but might vary according to LCD MNFR change the decoupling caps on the xtal oscillator these are roughly btw 5 to 15 pf

It any rate you want a service manual first of all particularly if it’s a UPS otherwise you could cause more damage or suffer sever electrical shock if not careful

My other suggestion is check reset pulse on the main micro controller Could also be another possibility If its surface mount you can still read the frequency of the crystal by looking at the markings on top depenbds wether ts an oscillator or resonator There is a difference btw the 2

Get yourself a service schematic first I wouldnt work on ups without them unless you really know your subject well , that means youve had a good few years working on switch mode power supllies in all types of industries

Thats my advice wether you choose to take note of this or not is entirely your choice

Peronally I wouldnt be doing what your doing , not without schematics or very good know how UPS can be quite tricky they are not easy to repair and if you get it wrong you can actually do more harm than good DC coupled circuitry and voltage sensing plus if its coupled to PCs well my friend get that wrong and you could even end up damaging the PC power supply and or lose data

Finally you want a decent scope and a frequency counter

i will do that, Hopefully it is just a simple thing, but I did notice Crystal Oscillator was twice it size, It may have nothing to do with the lcd.. Thanks for all the replies I will have some pictures up in the am.

Hello everyone.
I have a quick question about my UPS I have a Rocketfish ups, today I notice the LCD is light up but the number and are not showing anymore.. It usually show how much is let for the battery power and stuff like that..
Now it just shows a blank lcd, but the lcd is lights up. When I opened the UPS to see if there was any lose wiring or cold solder, I notice a SMD Crystal Oscillator was bulged and looks to be blown, I was wondering if someone could tell me if I can get a replacement SMD Crystal Oscillator for my model..
Rocketfish UPS Surge Protector (RF-825VA)

Maybe someone can tell me what is the right specs for the smd Crystal Oscillator I need, or even where I can purchase one, I know the radio shack near my home carry them but there all have different specs..

I added some images

Difficult to see any detail on the part, are there any markings ?

Best probable source of information is the support dept on the maker's website:
http://www.rocketfishproducts.com/support.html

It say this right to the left side ( XTAL1 )

The best thing I can suggest is to send the picture of the swollen crystal to the manufacturer's support dept., and ask if there is a spare part available.

However, with the nature of today's modular construction mentality, it may not be available, as the PCB may be made and assembled in China.

But if that is the only fault, it may be possible to replace it with a generic crystal of the same frequency.

But there is also the possibility that it is a symptom of another fault, which may not be so obvious, and may have damaged other components.

So if replacing the crystal does not work, it may be necessary to replace the whole board.