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SHARP 4T-C50BL3EF2AB/50BL3EA Stuck in KMODE—Firmware USB Reflash Needed

lurnuoma 78 2
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  • #1 21855042
    lurnuoma
    Level 2  
    Hello, dear forum members.

    The time has come that I need your help. I have a TV - SHARP 4T-C50BL3EF2AB, which, for some reason, has been stuck in KMODE; I can't exit it. I have tried all available manual exit methods suggested by the internet - no luck. Factory Menu is accessible; I performed Shipping init Factory reset multiple times, but with no luck - TV tries to power on, but in different stages (one time during Android loading screen, next time in user setup screen and so on...) it just jumps back into KMODE and nothing else works (Neither YT nor Netflix - nothing)
    So I figured that the only option that I am left with is hard firmware re-flash from the USB. I have tried to look for it but did not manage to find it anywhere.
    In my understanding the TV is EU-made (Poland).

    So could someone please provide a firmware (and instructions) for the TV for me to be able to install it myself? It would be greatly appreciated!

    Serial no.: A50UK7353EB56W 40110291101177
    Model no: 50BL3EA

    Thank you in advance!



    AI: Have you already contacted SHARP customer support or an authorized service center regarding obtaining the firmware or assistance with the KMODE issue? If so, what was their response?
    Yes, I did. SHARP hasn't provided it; they just directed me to bring the TV to the nearest service center, which is not an option for me because it's in a different city, and I have no means to transport it.
    AI: Could you please specify all the manual exit methods and factory reset procedures you have already tried, including any button combinations or recovery menu options? This will help avoid repeating steps and suggest any alternatives you might not have attempted yet.
    1. Factory reset through > Factory menu > Shipping Init
    2. Unplugged power cord for 30 s > pressed joystick in and down (volume down) > while holding, plugged the power back in.
    3. Unplugged power cord for 30 s > plugged in but did not turn it on > as soon as I plugged it in I pressed the joystick in > held it for 30–40 s even after SHARP logo appeared
    4. Looked for Hotel mode and/or Power on mode to turn it off, but there is no such mode in Factory menu.
    5. MENU > 1147
    6. MENU > 2580
    7. MENU > 7935
    8. MENU > 683
    TV screen with blue background, a green square icon with “K,” and an alphanumeric code in the top-left corner.
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  • #2 21855147
    billobirillo
    Level 33  
    SHARP 50BL3EA A50UK7353EB56W
    software and procedure link

    correct way to enter in service mode
    MENU, enter in Advanced Options, digit 1147
  • #3 21855372
    lurnuoma
    Level 2  
    WOW! This is lightning-speed reply!
    Was really excited, did everything that is specified in the instructions. At first it seemed that it was working, even the blue screen was shown during installation with loading progress.
    But unfortunately it did not work, or I did something wrong (maybe removed the plug too early?). It finished the installation, restarted, began to load up (SHARP logo) and I pulled the plug out because the LED was flashing every 3 seconds. Then removed USB drive, plugged back in and it started to load, showed SHARP logo Android logo for couple of seconds and popped into the same K-mode.
    I have tried to repeat the procedure, but it won't boot from USB anymore, just loads up straight into K-mode as before.

    Excuse me for my lack of skill.
    TV screen showing a blue service “Factory Menu” with settings list on the left


    Dear @billobirillo, could you please help what should I do next? Or differently?

    Thank you very much!
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