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PNY CS1030 250GB NVMe bricked after PCIe ToolBox firmware update

rayszn 699 3
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  • #1 21876907
    rayszn
    Level 2  
    Posts: 2
    Hello everyone,

    I have a PNY CS1030 250 GB NVMe SSD that was bricked during a firmware update using the official PNY PCIe ToolBox v2.9. The update succeeded, and when I rebooted, it no longer works.

    I attached a log of Phison Flash ID and also old logs when the NVMe was working from CrystalDiskInfo (I didn’t have prior knowledge of the Flash ID tool).

    Any help is appreciated!

    phison_nvm...ash_id.txt (1.92 kB)You must be logged in to download this attachment.

    cdi.txt (680 bytes)You must be logged in to download this attachment.
    PNY CS1030 250GB NVMe bricked after PCIe ToolBox firmware update

    AI: when you say it “no longer works”, what exactly happens now — is the SSD detected in BIOS/UEFI or Windows at all, does it show the correct model/capacity, or does it come up with any specific error / as a Phison ROM device?
    the SSD is detected as PHISON PS5013-E13 in Windows and BIOS and it shows up with 250 GB in the name of it
    AI: what system is this in (motherboard/laptop model OS), was the CS1030 your boot drive or a secondary drive, and have you tried it in another M.2 slot or another PC/USB NVMe adapter to see how it is detected there?
    Specs:
    Asrock b450m-hdv r4.0, Windows 11, Ryzen 5600X, RTX 4060, GSkill Trident Z RGB 2x8
    the CS1030 was my boot drive, detected the same in other PC
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  • #2 21877102
    Łukasz_W

    HDD and data recovery specialist
    Posts: 5038
    Help: 631
    Rate: 646
    Is this about repairing the drive or recovering the data?
    Company Account:
    HEX SERWIS
    Smołdzinska 2B/16, Kobysewo, 83-304 | Tel.: 530XXXXXX (Show) | Company Website: https://hex-serwis.pl
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  • #3 21884119
    rayszn
    Level 2  
    Posts: 2
    >>21877102

    About repairing the drive, the data was of no importance.
  • #4 21884328
    lisek
    Service technician RTV
    Posts: 39760
    Help: 6317
    Rate: 6819
    Quote:
    The PNY CS1030 line of SSDs (2021) is available from 250GB to 2TB.
    Beneath the product label are the Phison PS5013-E13-31 and four NAND packages. This is a DRAM-less drive and relies on Host Memory Buffer (HMB) technology to mitigate the lack of a DRAM cache. The NAND on the CS1030 appears to come from Yangtze Memory Technologies Co (YMTC) and is TLC.


    PNY CS1030 250GB NVMe bricked after PCIe ToolBox firmware update

    p.s
    You have a strange FW ver
    - pNY website cannot find https://www.pny.com/company/support/portable-ssd-firmware-updates

    CS1030-500GB is Link_ FW: CS103F00

    PNY CS1030 250GB NVMe bricked after PCIe ToolBox firmware update

    The company offers a 5-year guarantee.
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