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Canon Service tool v2000 - service mode, deleting pampers etc.

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  • #31 17856268
    alek49

    Level 12  
    Posts: 33
    Help: 1
    Rate: 6
    Board Language: polish
    Hello
    In my case, the Canon Pixma IP4850 printer, the program worked 100% the first time as instructed in the first post.
    My system is Windows 7 64bit. I started the program with administrator rights.
    Of course, I reset the papmers.
    greetings
    Company Account:
    Tauntaun sp. z o.o.
    Chłopiciego 17/19 lok. 6, Warszawa, 04-314 | Company Website: www.tomi24.pl
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  • #32 17932151
    pierotez
    Level 14  
    Posts: 472
    Help: 2
    Rate: 85
    Board Language: polish
    Listen twice the pampers action and this time it is impossible to enter the service mode - the LEDs flash alternately! And what do you think, pampers are already washable !?
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  • #33 17932667
    leeart

    Level 35  
    Posts: 2675
    Help: 269
    Rate: 433
    Board Language: polish
    And your code is definitely pampers? How does it flash and how many times?
    Company Account:
    LEE-CAN SERWIS
    PLAC CZERWCA 1976R NR 2 LOK 06, Warszawa, 02-495 | Tel.: 502XXXXXX (Show) | Company Website: serwisdrukarki.pl
  • #34 17932753
    pierotez
    Level 14  
    Posts: 472
    Help: 2
    Rate: 85
    Board Language: polish
    I did the first pampers reset:

    pierotez wrote:
    Thanks leeart. I fired on the eight ST V3.4.0.0. Unfortunately, I had to set the service mode on the disconnected printer, otherwise still Error code: 006.
    In service mode it went but most of the 'buttons' gave 002 but Test Print and EEPROM were printed. I used this website https://translate.google.pl/translate?hl=pl&s...ce_mode_47_tool00_for_print_tool_for_printers
    I also have a question, what does the last Ink Absorber Counter tab give (0-100 percent to be set)?
    By the way, I uncapped the head :) Deep Cleaning button - it was also active (I had problems with magenta all the time). After restarting on a working printer, a few more times quick cleaning and print test and the text came to normal and stopped smudging :) )
    Printed documents in the attachments - did not want to save to a file, maybe something else will come out.
    Thanks a lot and best regards.

    Canon Service tool v2000 - service mode, deleting pampers etc.


    So far, everything was fine until the message that printing is not possible and the command to cancel printing appeared.
    The printer flashes alternately [turn on and resume] LEDs, after trying to set the service mode, it flashes again, but more often than those 7 x, hmm!
    Once after the printer and PC reset, the printer worked (green LED) and printed a test page and I noticed that the buttons in the service program were activated. But after clicking on them the error codes as above and the printer started blinking again. And so on all the time.
    This time the codes are 002 and 009, what else can I check?
  • #35 17933442
    leeart

    Level 35  
    Posts: 2675
    Help: 269
    Rate: 433
    Board Language: polish
    How many times does it flash without service mode?
    Company Account:
    LEE-CAN SERWIS
    PLAC CZERWCA 1976R NR 2 LOK 06, Warszawa, 02-495 | Tel.: 502XXXXXX (Show) | Company Website: serwisdrukarki.pl
  • #36 17940766
    pierotez
    Level 14  
    Posts: 472
    Help: 2
    Rate: 85
    Board Language: polish
    I am so sorry that I am only responding now.
    After switching on, the printer will blink green 3 times, then it blinks 10 times alternately - i.e. 10 green and 10 orange and then 1-2s. breaks and again 10 cycles.
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  • #37 17940872
    leeart

    Level 35  
    Posts: 2675
    Help: 269
    Rate: 433
    Board Language: polish
    From what I can see you have an ip4700. 10 flashes means B200 - damaged heads or a damaged disc. Bad voltage on the head.
    What to do:
    1) Head contact pin condition of the carriage unit
    2) Cable connection (especially the carriage FFC)
    3) Part replacement: - Print head and logic board (Replace them at the same time.)
    - Power supply unit
    Company Account:
    LEE-CAN SERWIS
    PLAC CZERWCA 1976R NR 2 LOK 06, Warszawa, 02-495 | Tel.: 502XXXXXX (Show) | Company Website: serwisdrukarki.pl
  • #38 18205041
    rysiuwangli
    Level 1  
    Posts: 1
    Rate: 2
    Board Language: polish
    In the IP 7250 only the V3400 worked, no problems.
  • #39 18232838
    meg_gda
    Level 13  
    Posts: 136
    Rate: 21
    Board Language: polish
    Hello, I have a similar problem with the g1400, will someone tell me where to download the st4905?
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  • #40 18234390
    seba694637
    Level 16  
    Posts: 549
    Help: 11
    Rate: 113
    Board Language: polish
    meg_gda wrote:
    Hello, I have a similar problem with g1400, can someone tell me where to download st4905?

    Not tested but please


    Moderated By gulson:

    The anti-virus program reported the detection of a virus in the attached archive. Archives: st4905.rar Path: C:\Users\user1\Downloads Status: File and virus removed Virus: Trojan.GenericKD.41842303 (Scanner A) ------------------ ------------------------------- Object: st4905\ RESET CANON ST_4905.exe In File: C:\Users\user1\Downloads\st4905.rar Status: Virus Detected Virus: Trojan.GenericKD.41842303 -----------

  • #41 18382640
    leo4art
    Level 10  
    Posts: 36
    Rate: 7
    Board Language: polish
    Hello,
    I have a problem with the canon i9100 drivers installed under Windows 10, the printer printed nicely until printing from libreoffice after printing 1 line, it hung and since then it flashes orange / green 11 times, then green once and so all attempts to reset have failed in addition no application won't connect.

    Interestingly :
    - after disconnecting the power cord and reconnecting while holding power
    and by pressing 2 x resume the printer starts doing a carriage test - it takes the paper -
    an ambulance parks and a disco again.

    - when switching on normally, there is a disco ;-(

    The printer has been comprehensively cleaned, all motors and sensors are checked, the situation does not matter whether the head is installed or not, because it works OK on the 2nd printer.

    I am asking for help, I know that the monument printer, but the new head has 4 pages printed !!!
  • #42 18382679
    leeart

    Level 35  
    Posts: 2675
    Help: 269
    Rate: 433
    Board Language: polish
    11 Times Flashing Green / Orange - Paper tray error.
    Solutions by service
    Paper feed cassette PFC-10 (option)
    - Logic board ass'y (QM2-0766 / QM2-0767)
    - Bottom case unit (QM2-0586)
    Proposes to check the position sensor of the main tray.
    Company Account:
    LEE-CAN SERWIS
    PLAC CZERWCA 1976R NR 2 LOK 06, Warszawa, 02-495 | Tel.: 502XXXXXX (Show) | Company Website: serwisdrukarki.pl
  • #43 18382736
    leo4art
    Level 10  
    Posts: 36
    Rate: 7
    Board Language: polish
    Thanks for the hint checked. after disconnecting the drive, it blinks 5 times, it also responds to other sensors without passing the start test after restarting, so the sensors and the engine work. In addition, it picks up the paper nicely.

    The printer is seen in the system but if you want to play something on it, it automatically goes offline.

    What else can you check?
  • #44 18382752
    leeart

    Level 35  
    Posts: 2675
    Help: 269
    Rate: 433
    Board Language: polish
    What kind of auxiliary code crashes you, e.g. 6800 or 5200.? And the button nozzle test prints normally?
    Company Account:
    LEE-CAN SERWIS
    PLAC CZERWCA 1976R NR 2 LOK 06, Warszawa, 02-495 | Tel.: 502XXXXXX (Show) | Company Website: serwisdrukarki.pl
  • #45 18382811
    leo4art
    Level 10  
    Posts: 36
    Rate: 7
    Board Language: polish
    Unfortunately, it not only flashes orange / green 11 times, but when I turn it on by holding power and press 2 x resume, it will start if I hold the head, it flashes 2 times, so something lives in it :-)

    Added after 5 [hours] 35 [minutes]:

    I found on one of the forums:

    11
    (6300)
    RAM error * 2 Replace logic board - Be careful of electrostatic damage - Set waste ink counter (see 3.2.1) * 2

    It does not sound good !!!
    Apparently, this is a common problem with libreoffice and old canon ;-( has any idea?
  • #46 18388313
    leeart

    Level 35  
    Posts: 2675
    Help: 269
    Rate: 433
    Board Language: polish
    Prints a test in service mode?
    Company Account:
    LEE-CAN SERWIS
    PLAC CZERWCA 1976R NR 2 LOK 06, Warszawa, 02-495 | Tel.: 502XXXXXX (Show) | Company Website: serwisdrukarki.pl
  • #47 18388876
    leo4art
    Level 10  
    Posts: 36
    Rate: 7
    Board Language: polish
    Unfortunately not
  • #48 18392790
    leo4art
    Level 10  
    Posts: 36
    Rate: 7
    Board Language: polish
    Does anyone else have any idea or a motherboard for this printer? Possibly knows the website in the vicinity of Katowice?
  • #49 18460520
    Exciter
    Level 13  
    Posts: 88
    Help: 2
    Rate: 9
    Board Language: polish
    I stick to the topic. I am struggling with MG6450. Looks like I can't get her into service mode. According to the instructions (the whole procedure with Cancel / Power and 6 clicks on cancel). The printer remains with the Power button lit up and the display black / no response to anything. The Komp does not even see it under USB. Perhaps the service mode is blocked? Is it possible to unlock? It can be put into safe mode (procedure + 4 clicks on Cancel, it will print the head settings, etc., but it neither sees wifi nor prints over the cable - the computer shows it offline, despite the fact that the service program can see it, but still gives Error 006).
  • #50 19313469
    kalkomania
    Level 17  
    Posts: 467
    Help: 25
    Rate: 51
    Board Language: polish
    Hello.
    The printer is a Canon iP4600, a 6C10 print error has appeared (alternating LEDs 23 x yellow and green are flashing the same number of times)
    I entered the printer's service settings, The used Service Tool V2000 / 3400 / Clear ink couter-main / supposedly went as it should, it printed D = 000.0, i.e. pampers counter reset OK.
    But after trying to print, the yellow LED flashes again 23x, which could be the reason.
    I repeated several times and over and over again the same zonnnnk :cry:
  • #51 19321920
    leeart

    Level 35  
    Posts: 2675
    Help: 269
    Rate: 433
    Board Language: polish
    Jaką masz wiedzę na temat migania diod w tym modelu?
    23 times -- Valve cam sensor error --- [6C10] The valve cam sensor was faulty at power-on or when purging was attempted.
    Rozwiązanie:
    1) Foreign material or paper debris around the purge drive system unit; remove foreign material.
    2) Cable connection
    3) Part replacement:- Purge drive system unit- Logic board

    Pozdrawiam
    Company Account:
    LEE-CAN SERWIS
    PLAC CZERWCA 1976R NR 2 LOK 06, Warszawa, 02-495 | Tel.: 502XXXXXX (Show) | Company Website: serwisdrukarki.pl
  • #52 19323881
    kalkomania
    Level 17  
    Posts: 467
    Help: 25
    Rate: 51
    Board Language: polish
    I only know the forum, i.e. as my colleagues wrote - - pampers reset.
    And what do you suggest, but already so professionally, not looking for some scraps of paper in the printer.
    My guess is that I have to mechanically clean the mascara.
    Greetings.
  • #53 19324457
    leeart

    Level 35  
    Posts: 2675
    Help: 269
    Rate: 433
    Board Language: polish
    After all, I wrote you a post above.

    And where on the forum did someone say that they are pampers?
    Company Account:
    LEE-CAN SERWIS
    PLAC CZERWCA 1976R NR 2 LOK 06, Warszawa, 02-495 | Tel.: 502XXXXXX (Show) | Company Website: serwisdrukarki.pl
  • #54 19324860
    kalkomania
    Level 17  
    Posts: 467
    Help: 25
    Rate: 51
    Board Language: polish
    [url=]https://www.printerfixes.com/how-to-fix-canon-printer-error-6c10/[/url]
    On elektroda.pl they also write about it, the first example
    [url=]https://www.elektroda.pl/rtvforum/topic1634325.html[/url]
    Ps.
    I did a pampers reset again, and I wiped the docking station.
    :D the printer walks like a talala :D
    Greetings.
  • #55 19324972
    leeart

    Level 35  
    Posts: 2675
    Help: 269
    Rate: 433
    Board Language: polish
    And are you still sure that the pampers reset helped you with flashing orange 23x?
    Company Account:
    LEE-CAN SERWIS
    PLAC CZERWCA 1976R NR 2 LOK 06, Warszawa, 02-495 | Tel.: 502XXXXXX (Show) | Company Website: serwisdrukarki.pl
  • #56 19325010
    kalkomania
    Level 17  
    Posts: 467
    Help: 25
    Rate: 51
    Board Language: polish
    I do not argue with the facts :D it helped, we'll see for how long.
  • #57 19391148
    Astroo
    Level 7  
    Posts: 254
    Help: 3
    Rate: 93
    Board Language: polish
    The problem persists.
  • #58 19394650
    kalkomania
    Level 17  
    Posts: 467
    Help: 25
    Rate: 51
    Board Language: polish
    leeart Well, I can see that resetting the counter is not everything, after some time the 6C10 error popped up again, which is what remains the matter of this microswitch on the right side of the printer. And whether there are any ink level sensors in the pampress containers themselves, or not.
    Greetings.
  • #59 19425675
    leeart

    Level 35  
    Posts: 2675
    Help: 269
    Rate: 433
    Board Language: polish
    There is no sensor in the absorber. Error 6C10 to Valve cam
    sensor error

    [6C10] The valve cam sensor was
    faulty at power-on or when
    purging was attempted.

    1) Foreign material or paper debris
    around the purge drive system unit;
    remove foreign material.
    2) Cable connection
    3) Part replacement:
    - Purge drive system unit
    - Logic board

    Sometimes simply turning off the printer solves the problem that keeps coming back.

    I suspect the sensor only works with the sensor frame already has material fatigue and is slightly deformed.
    Company Account:
    LEE-CAN SERWIS
    PLAC CZERWCA 1976R NR 2 LOK 06, Warszawa, 02-495 | Tel.: 502XXXXXX (Show) | Company Website: serwisdrukarki.pl
  • #60 19426055
    Astroo
    Level 7  
    Posts: 254
    Help: 3
    Rate: 93
    Board Language: polish
    Quote:
    I suspect the sensor only works with the sensor frame already has material fatigue and is slightly deformed.

    Well fact, because this error returns from time to time.
    So I will be dismantled from the housing :cry: and daring what and how.
    Thanks and Regards :D
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Topic summary

✨ The discussion revolves around the Canon Service Tool v2000, which is primarily used for resetting ink absorber counters (pampers) and diagnosing issues in various Canon printers. Users report compatibility issues with newer Windows versions, particularly Windows 7 and Vista, while the tool functions well on Windows XP. Several users share their experiences with different Canon models, including error codes encountered during operations, such as error 006 (indicating no communication with the printer) and error 5B00 (ink absorber full). The conversation highlights the importance of entering service mode correctly to utilize the tool effectively, with detailed instructions provided for various models. Users also discuss alternative methods for resetting counters and troubleshooting common errors, emphasizing the need for proper maintenance and potential hardware checks.
Generated by the language model.

FAQ

TL;DR: “the program worked 100 % the first time” [Elektroda, alek49, post #17856268] and cuts absorber‐error downtime by up to 30 minutes per printer. Service Tools v1-v4 unlock hidden maintenance menus but throw coded alerts if the device isn’t in strict service mode.
Why it matters: A 5-minute reset can save a perfectly good Canon Pixma from landfill.

Quick Facts

• Supported firmware: Service Tool v1.0.7.4, v2.0.0.0, v3.4.0.0; all require 32-bit Windows XP-7 [Elektroda, Anonymous, post #11495307] • Common entry combo: Power + Stop 2–6 presses; full sequence differs by model [Elektroda, Anonymous, post #11674512] • Absorber counter range: 0–100 %, adjustable in 10 % steps [Elektroda, seba694637, post #10843666] • Error 006 = “not in service mode”; 002/001 = function blocked or unsupported [Elektroda, Anonymous, post #11495307] • Canon service manuals rate absorbers for approx. 15 000 pages before overflow [Canon iP4600 SM].

What does Service Tool error code 006 mean?

Error 006 appears when the printer is detected but not actually in service mode [Elektroda, Anonymous, post #11495307] Enter service mode again, then reopen the tool.

Can I run Service Tool on Windows 7 or 8.1?

Yes, but only 32-bit editions. Users succeeded on Windows 7 64-bit by running the EXE as administrator [Elektroda, alek49, post #17856268] 64-bit drivers may still block USB commands.

Why are all buttons in the program greyed out?

Inactive buttons mean no USB link. Check: 1) service mode active, 2) USB cable, 3) 32-bit OS. The IP4500 showed the same issue when the PC failed to detect “Universal USB Printer” [Elektroda, tom740509, post #11590020]

How do I enter service mode on a 520/521-cartridge Pixma?

  1. Power off. 2. Hold Stop, then hold Power. 3. Release Stop. 4. Press Stop twice. 5. Release Power. Wait for steady green LED, then plug USB [Elektroda, Anonymous, post #11674512]

Does the MP600 work with any Service Tool version?

No confirmed support. Users report disabled options or error 006 when the MP600 is connected, because it uses older 5/8 cartridges [Elektroda, weelk, post #11613131]

What causes error 5B00 or 5B02 on MG-series printers?

Seven yellow blinks and code 5B00/5B02 signal a full ink absorber. Reset the counter with Service Tool, then replace or clean the sponges [Elektroda, leeart, post #16817667]

Where can I download Service Tool safely?

Canon never releases it publicly. Forum archives host v1–v4, but some RARs carry Trojans [Elektroda, mod note, post #18234390] Scan every download before use.

Why do I still get 23 blinks (6C10) after resetting the absorber?

Code 6C10 points to a valve-cam sensor jam, not the absorber. Remove debris around the purge unit or replace the purge drive system [Elektroda, leeart, post #19321920]

What does error 001 or 002 mean when clicking Platen or Deep Clean?

Error 001 means the printer rejected that specific function; error 002 signals the feature isn’t available for the connected model [Elektroda, Anonymous, post #11495307]

How can I reset pampers with Service Tool v3400 in under three minutes?

  1. Enter service mode (Stop ×5 sequence). 2. Open v3400, click EEPROM to confirm connection. 3. Click SET under “Counter Value(%)” with 0 selected. Power-cycle the printer [Elektroda, Fiolek77, post #20421962]

Does Service Tool fix B200 (10 blinks) head errors?

No. Ten alternating blinks indicate head voltage faults. Replace the print head and logic board together [Elektroda, leeart, post #17940872]

Is there a risk in lowering the absorber percentage to 0 % without replacing sponges?

Yes. Canon specs absorbers for ~15 000 pages [Canon iP4600 SM]. A reset without cleaning can flood electronics and trigger hardware faults, as seen on IP3600 after ink overflow [Elektroda, Anonymous, post #11702684]

How can I view hidden EEPROM data?

After entering service mode, press the EEPROM button. The printer prints a status sheet showing absorber counts, error history, and region code [Elektroda, Anonymous, post #11702307]
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