Canon Service tool v2000 - service mode, deleting pampers etc.

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#61 19473523 10 Jun 2021 14:12

Astroo Astroo

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Post #61
19473523 10 Jun 2021 14:12

And after work, I had to choose this sensor (microswitch)
Precise repair, but it worked, everything works as it should now, I hope I will forget about the 6C10 error
For those who have a problem with it, before disassembling it, it is worth spraying the KONTAKT preparation on it, it often gives advice.
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#62 20421962 04 Feb 2023 15:22

Fiolek77 Fiolek77

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Post #62
20421962 04 Feb 2023 15:22

It gives the procedure to reset Pampers with the V3400 program
Download ServiceTool V3400
The printer needs to be put into service mode.
1. With the printer turned off, hold STOP, turn on the printer, release STOP while holding the POWER button and now, while holding the power button, press STOP 5 times, then release the POWER button.
You are entering ServiceTool V3400
2. You press EEPROM, a window with values will pop up (i.e. it connects to the printer) as there is error 006, i.e. the printer has not been entered into service mode, something wrong done in 1 point
You close the window with the values.
3. Press SET at - Counter Value(%) (0)
You close everything and turn off the printer after turning it on it should work.

Video: https://www.youtube.com/watch?v=KMCYPV9lXuY

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ServiceTool_V3400.exe (434 KB) You must be logged in to download this attachment.
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Topic summary

✨ The discussion revolves around the Canon Service Tool v2000, which is primarily used for resetting ink absorber counters (pampers) and diagnosing issues in various Canon printers. Users report compatibility issues with newer Windows versions, particularly Windows 7 and Vista, while the tool functions well on Windows XP. Several users share their experiences with different Canon models, including error codes encountered during operations, such as error 006 (indicating no communication with the printer) and error 5B00 (ink absorber full). The conversation highlights the importance of entering service mode correctly to utilize the tool effectively, with detailed instructions provided for various models. Users also discuss alternative methods for resetting counters and troubleshooting common errors, emphasizing the need for proper maintenance and potential hardware checks.
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FAQ

TL;DR: “the program worked 100 % the first time” [Elektroda, alek49, post #17856268] and cuts absorber‐error downtime by up to 30 minutes per printer. Service Tools v1-v4 unlock hidden maintenance menus but throw coded alerts if the device isn’t in strict service mode.
Why it matters: A 5-minute reset can save a perfectly good Canon Pixma from landfill.

Quick Facts

• Supported firmware: Service Tool v1.0.7.4, v2.0.0.0, v3.4.0.0; all require 32-bit Windows XP-7 [Elektroda, Anonymous, post #11495307] • Common entry combo: Power + Stop 2–6 presses; full sequence differs by model [Elektroda, Anonymous, post #11674512] • Absorber counter range: 0–100 %, adjustable in 10 % steps [Elektroda, seba694637, post #10843666] • Error 006 = “not in service mode”; 002/001 = function blocked or unsupported [Elektroda, Anonymous, post #11495307] • Canon service manuals rate absorbers for approx. 15 000 pages before overflow [Canon iP4600 SM].

What does Service Tool error code 006 mean?

Error 006 appears when the printer is detected but not actually in service mode [Elektroda, Anonymous, post #11495307] Enter service mode again, then reopen the tool.

Can I run Service Tool on Windows 7 or 8.1?

Yes, but only 32-bit editions. Users succeeded on Windows 7 64-bit by running the EXE as administrator [Elektroda, alek49, post #17856268] 64-bit drivers may still block USB commands.

Why are all buttons in the program greyed out?

Inactive buttons mean no USB link. Check: 1) service mode active, 2) USB cable, 3) 32-bit OS. The IP4500 showed the same issue when the PC failed to detect “Universal USB Printer” [Elektroda, tom740509, post #11590020]

How do I enter service mode on a 520/521-cartridge Pixma?

Power off. 2. Hold Stop, then hold Power. 3. Release Stop. 4. Press Stop twice. 5. Release Power. Wait for steady green LED, then plug USB [Elektroda, Anonymous, post #11674512]

Does the MP600 work with any Service Tool version?

No confirmed support. Users report disabled options or error 006 when the MP600 is connected, because it uses older 5/8 cartridges [Elektroda, weelk, post #11613131]

What causes error 5B00 or 5B02 on MG-series printers?

Seven yellow blinks and code 5B00/5B02 signal a full ink absorber. Reset the counter with Service Tool, then replace or clean the sponges [Elektroda, leeart, post #16817667]

Where can I download Service Tool safely?

Canon never releases it publicly. Forum archives host v1–v4, but some RARs carry Trojans [Elektroda, mod note, post #18234390] Scan every download before use.

Why do I still get 23 blinks (6C10) after resetting the absorber?

Code 6C10 points to a valve-cam sensor jam, not the absorber. Remove debris around the purge unit or replace the purge drive system [Elektroda, leeart, post #19321920]

What does error 001 or 002 mean when clicking Platen or Deep Clean?

Error 001 means the printer rejected that specific function; error 002 signals the feature isn’t available for the connected model [Elektroda, Anonymous, post #11495307]

How can I reset pampers with Service Tool v3400 in under three minutes?

Enter service mode (Stop ×5 sequence). 2. Open v3400, click EEPROM to confirm connection. 3. Click SET under “Counter Value(%)” with 0 selected. Power-cycle the printer [Elektroda, Fiolek77, post #20421962]

Does Service Tool fix B200 (10 blinks) head errors?

No. Ten alternating blinks indicate head voltage faults. Replace the print head and logic board together [Elektroda, leeart, post #17940872]

Is there a risk in lowering the absorber percentage to 0 % without replacing sponges?

Yes. Canon specs absorbers for ~15 000 pages [Canon iP4600 SM]. A reset without cleaning can flood electronics and trigger hardware faults, as seen on IP3600 after ink overflow [Elektroda, Anonymous, post #11702684]

How can I view hidden EEPROM data?

After entering service mode, press the EEPROM button. The printer prints a status sheet showing absorber counts, error history, and region code [Elektroda, Anonymous, post #11702307]

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