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Warranty review of the photovoltaic installation - prices and scope

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Treść została przetłumaczona polish » english Zobacz oryginalną wersję tematu
  • #31 18762124
    BikeBarian
    Level 24  
    ^ToM^ wrote:
    As the company usually bills one bill for the entire topic related to the delivery and installation of a PV plant, you do not have a separate warranty for the equipment. Because how do you advertise it with the manufacturer without a proof of purchase? Such proof - only the company that installed PV has an invoice.


    Some require invoices or an invoice and some provide a warranty based on the serial number. I am under no obligation to agree to the guarantees of the assembling company. As a consumer, I can assert my rights under the warranty or guarantee. I can use the warranty for assembly defects and product defects within two years, but if the manufacturer gives a 10-year warranty, it is important to check what is the basis for the complaint ... usually with guarantees of over 2 years it is a serial number because where should I have fvat / receipt for equipment if I didn't buy it ?? And we come to the heart of the matter, take a 10-year warranty from the assembly company and pay for it obligatorily for PLN 200-500 per year because this is the requirement (annual inspections), this is an exaggeration and a rip off ... there are no moving parts in the PV installation that can break down ... and during such an inspection, no one goes on the roof and checks if each connector sits tightly in the socket. It is better to rely on the manufacturer's warranty because at least it will not collapse from the market as quickly as the assembling company ... it is in demand and companies suddenly appeared from a lot ...
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  • #32 18762152
    ^ToM^
    Level 42  
    BikeBarian wrote:

    Some require invoices or invoices and some provide warranties based on serial number. I am under no obligation to agree to the guarantees of the assembling company.


    Of course - the use of the guarantee is optional. You can choose not to use it and repair it yourself, or have it repaired by someone else.

    BikeBarian wrote:

    As a consumer, I can assert my rights under the warranty or guarantee.


    You can, but the warranty is only 2 years, while the warranty may last for n-tens of years.

    BikeBarian wrote:

    I can use the warranty for assembly defects and product defects within two years, but if the manufacturer gives a 10-year warranty, it is important to check what is the basis for the complaint ... usually with guarantees of over 2 years it is a serial number because where should I have fvat / receipt for equipment if I didn't buy it ??


    If you do not have a proof of purchase from the manufacturer or distributor, there is no guarantee that the manufacturer will accept your warranty claim directly. The number itself is not a document confirming the purchase of the equipment (i.e. it may or may not be - it depends on the goodwill of the manufacturer).

    BikeBarian wrote:

    And we come to the heart of the matter, take a 10-year warranty from the assembly company and pay for it obligatorily for PLN 200-500 per year because this is the requirement (annual inspections), it is a gross exaggeration and a rip off ...


    You can not take and assume that it will work for 10 or 20 years - everyone decides for himself.

    BikeBarian wrote:

    .. in the PV installation there are no moving parts that can break ... and during such an inspection, no one is sure to climb onto the roof and check if each connector sits tightly in the socket. It is better to rely on the manufacturer's warranty because at least it will not collapse from the market as quickly as the assembling company ... it is in demand and companies suddenly appeared from a lot ...


    In my opinion, this is not an argument.
    The producer may collapse as well, because companies collapse and rise. If the manufacturer fails, it is not your problem because you have a warranty from the installer, which still works.
    It's best to have a 20 year warranty from the company that provided and installed it. The terms of the guarantee should be reviewed and possibly agreed upon before signing the contract, not after signing it. If the conditions are unfavorable, look for another company that offers acceptable conditions. Since there are "one million five hundred" PV companies on the market, there should be no problem.
  • #33 19317893
    Wix
    Level 8  
    Since you do less well, it is worth correcting some things:

    ^ToM^ wrote:
    Why separate? If I were Krzak SA, I would not give a separate warranty for the equipment, but one for the whole.

    A bit imprecise. The guarantee is provided by the guarantor. If the installer gives a guarantee, he is a guarantor in some scope. In addition, the guarantor for the equipment may be another entity as you wrote (manufacturer, distributor). In this case, it is better for the customer to have two guarantees - of course, the scope of each may be different, but the ranges may also coincide. Then the customer has a choice. (Of course, I omit the installer warranty, which is absolute - 2 years)

    ^ToM^ wrote:
    However, the warranty must be in writing - otherwise there is no legal basis for this.
    This has not been true for the last few years. Currently, the warranty statement may be submitted, for example, in an advertisement.

    ^ToM^ wrote:
    The guarantee may specify what is subject to it and under what conditions - as long as they are not contrary to the law. So you can safely write that "... subject to annual, paid inspections, a 30-year warranty is given". However, then each year you need to pay 500 PLN for the compulsory inspection.

    The full truth.

    ^ToM^ wrote:
    There is no obligation to provide a separate warranty for the equipment and a separate warranty for the assembly service.

    Well, there is no, but the manufacturer can provide a guarantee for the equipment and the installer for the assembly.

    ^ToM^ wrote:
    If you buy the equipment yourself and commission a company to install it, you will have two guarantees. One from the seller, where you bought the gear, and the other from the installer.

    This is too much of a simplification. Read the warranty terms. For example, if the condition of the warranty for the equipment is its proper installation and the installer does "his own way", you say goodbye to the equipment warranty.

    ^ToM^ wrote:
    As the company usually bills one bill for the entire topic related to the delivery and installation of a PV plant, you do not have a separate warranty for the equipment.

    This is complete nonsense.

    ^ToM^ wrote:
    Because how do you advertise it with the manufacturer without a proof of purchase?

    This is what should result from the terms of the hardware warranty. It would have to be loaded.
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  • #34 19328303
    JkmT
    Level 11  
    BikeBarian wrote:
    There is usually nothing to break, no moving parts ... it's like getting a guarantee for the electrical switchgear at home and after two years paying for the maintenance to maintain it ... paying 1000 PLN for extending the guarantee is an exaggeration. The protectors will work and in 10 years, when the inverter fails, you'll be the first to know about it :) . The panels and inverter are also securely insured, along with the structure. There may be a loose connection in the connector, but you will also find out about it because the installation will start to malfunction. Electrical measurements will be done by an electrician for 1/10 of this price. IMHO, it does not pay off at all ...


    I wonder what the insurer said that as in the contract there were warranty inspections and the investor resigned from them - the insurer washes his hands ..
    Anyone met with such a situation?
  • #35 19328338
    Cytro12
    Level 26  
    JkmT wrote:
    it is the insurer who washes his hands ..

    It is best not to insure yourself, it's a waste of money. The second thing is that you always have the right to file a civil claim and then the court checks to what extent is your fault and the scope of the insurer's liability. The insurer is not a court and cannot "wash their hands", although many of them are dirty, as indicated by the number of cases.

    In fact, in our country, everyone knows that the courts do not function, and that is why many give up such a path, there are law firms that claim your rights for a percentage of the winning case.
  • #36 19402536
    koles121
    Level 1  
    Today I got the information that the inspection costs PLN 2,000 net and I have an installation for a year ..
  • #37 19447225
    Piotr_Krasy
    Level 11  
    Each electrical installation, and a photovoltaic installation, is such, according to Polish law, AT LEAST once every five years - the condition of insulation, earthing efficiency, voltage measurements, quality of connections and fastenings ...
    Due to the risk of fire, it is RECOMMENDED to inspect the panels with a thermal imaging camera in order to detect potential hotspots.
    Sure, no one will force anyone to do any review. But if a mishap occurs, the prosecutor will find the owner / investor and hold him / her responsible.
    You do not need any extraordinary powers to do such a review, SEPwskie up to 1kV, experience and common sense are enough.

    Added after 1 [minutes]:

    A bit old but to the point
    https://enerad.pl/aktualnosci/serwis-fotowoltaiki-czy-i-kuje-jest-konieczny/
  • #38 19458894
    ^ToM^
    Level 42  
    koles121 wrote:
    Today I got the information that the inspection costs PLN 2,000 net and I have an installation for a year ..


    The price is absurd. How long can the inspection of installations with a capacity of up to 10 kW take? One, two, three hours? This man-hour of such a review would have to cost 700-1000 PLN.
    Look for a sane technician instead of this bloodsucker. In my opinion, a periodic inspection should not cost more than PLN 300-500 maximum, including surface cleaning. When the panels are mounted on the ground, the price on a rack should be much lower than on a steep roof.

    Regards!
  • #39 19458906
    Aleksander_01
    Level 43  
    They charge you nicely, and it's for your money. Put on, put on. This is just the beginning, then breakdowns, repairs, disposal by a special company. After 20 years, maybe something will pay off. Oh naive, naive.
  • #40 19458921
    Wix
    Level 8  
    ^ToM^ wrote:
    Look for a sane technician instead of this bloodsucker.


    It all depends on what review we are talking about.

    If the ordinary inspection referred to in the PB, it will be done by any electrician from the so-called permissions.

    If the inspection depends on something, e.g. continuation of the warranty, then you should refer to the signed contract.
  • #41 19459014
    ^ToM^
    Level 42  
    Wix wrote:
    ^ToM^ wrote:
    Look for a sane technician instead of this bloodsucker.


    It all depends on what review we are talking about.

    If the ordinary inspection referred to in the PB, it will be done by any electrician from the so-called permissions.

    If the inspection depends on something, e.g. continuation of the warranty, then you should refer to the signed contract.


    Well, my friend checked his documentation. There is no mention of periodic inspection required.
    So in such a situation, the inspections resulting from the PB will suffice.
    It is worth checking such things before signing the contract.
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  • #42 19459583
    BikeBarian
    Level 24  
    In the warranty contract, you may have a record that a service is required, but that does not mean that you have to do it. You can always report a defect under the warranty and nobody will tell you that "there was no inspection, so there is no warranty" :)
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  • #43 19459790
    Wix
    Level 8  
    BikeBarian wrote:
    In the warranty contract, you may have a record that a service is required, but that does not mean that you have to do it. You can always report a defect under the warranty and nobody will tell you that "there was no inspection, so there is no warranty" :)


    The standard warranty is 2 years. Hardly any installation breaks down within 2 years.
  • #44 19460254
    BikeBarian
    Level 24  
    The question is, how many years of warranty do you get, what do you want for a 2k PLN inspection? You have the warranty for the inverter from the manufacturer. For modules too, optimizers if there is also a manufacturer's warranty. The contractor's guarantee is at best for assembly. And to pay such a large amount of money for the contractor to correct his fluff for our money ?? Where's the logic here ...
  • #45 19460658
    Wix
    Level 8  
    BikeBarian wrote:
    The question is, how many years of warranty do you get, what do you want for a 2k PLN inspection?


    We should start with that.
  • #46 19460860
    dprzyb
    Level 22  
    The installation was set up by a nationwide company (I do not want to advertise them) and I pay nothing for the inspections and they give a 30-year warranty on everything (inverter, panels and installation). Or so they say ...
    I have only been installing it for 11 months, so I cannot confirm it.
    But about 5-6 months after the installation, a guest came from them and did an "audit" of the installation. Free of course.
    It gives me some hope that they didn't blow my mind with these reviews :D
  • #47 19460882
    rokbok
    Level 38  
    dprzyb wrote:
    It gives me some hope that they didn't blow me into a balloon with these reviews


    Probably not, but I think you had it included in the price you paid for the installation, I don't think that these inspections and such an extended warranty are free from the company ;) .
    And you have to hope that the company will continue to function for these 30 years :) .
  • #48 19460950
    dprzyb
    Level 22  
    That's right - the price of the installation was slightly higher than the average ... But I just wanted a proven company with a lot of installations and I was ready to pay extra for it. 8-)
  • #49 19461001
    KonradGatek
    Level 29  
    How much did you pay, that's the service you got.
    evolution1 wrote:
    What a service technician should check, measure and watch

    He should give a piece of paper and take some money.
    I The Polish question began for how much:
    MkMir wrote:
    For me, such a review will cost probably PLN 100.

    BikeBarian wrote:
    paying PLN 1000 for extending the warranty is an exaggeration.

    BikeBarian wrote:
    Electrical measurements will be done by an electrician for 1/10 of this price.

    BikeBarian wrote:
    pay for it obligatory PLN 200-500 per year

    Then are you sure you need:
    BikeBarian wrote:
    PV installation has no moving parts that can break

    Because as cheap as you would like, it is:
    BikeBarian wrote:
    Certainly, no one enters the roof and checks if each connector sits tightly in the socket.
  • #50 20107133
    tyqva
    Level 35  
    marcinbbb wrote:
    ... Where do you say you have to do a review once a year? I have a 10 year inverter warranty and no one told me to do some weird inspections.

    And what about your colleague about the five-year reviews of photovoltaic installations?
    Because it is probably a known matter?
    PB says about it:
    Art. 62. 1. During their use, construction works should be inspected by the owner or manager:
    ...
    2) periodically, at least once every 5 years, consisting in checking the technical condition and suitability for use of the building, the aesthetics of the building and its surroundings; this control should also cover the examination of the electrical installation and lightning protection in terms of the efficiency of connections, equipment, protections and means of protection against electric shocks, insulation resistance of conductors and earthing of installations and devices;
  • #51 20495144
    dg14091969
    Level 1  
    and I will say this ... beware of the Polenergia company because they will deceive you from the very beginning, they will put on the cheapest equipment for which there is no longer a demand, you will have to pay PLN 800 for the inspection after a year, otherwise you will lose the warranty, and in addition if you do not take care of something in the contract (and you will miss something) is the insurance mentioned at the very beginning is also fiction and if your house burns down you will not get any compensation ... it's better to set up on your own on the ground and insure yourself and not care about Polenergia exploiters because they say one thing and do another
  • #52 20524211
    michalstr
    Level 2  
    Yesterday I learned from Polenerga about the annual review... PLN 849!!! Racketeer, bandit. If not, I will void the warranty. What grandparents!!!
  • #53 20524230
    KonradGatek
    Level 29  
    What price did you expect? What do you think is a good price for the service?
  • #54 20524506
    ^ToM^
    Level 42  
    KonradGatek wrote:
    What price did you expect? What do you think is a good price for the service?


    If this service looks like a guest comes and it takes him 15-30 minutes. From the ground, he examines the installation on the roof and states OK. Then he goes to see the inverter and also says OK, the cost should not exceed PLN 100-150 - as much as for an hour of work with commuting in a large city. For PLN 850, you can buy a 400-450 W microwave for one panel or just one 400 W panel.
    There is a limit to the absurd.
    Of course, such a review can also cost PLN 5,000 - if they are willing to pay that amount, I don't see any problem.
  • #55 20524533
    KonradGatek
    Level 29  
    ^ToM^ wrote:
    a guest comes and it takes him 15-30 minutes

    It's not even a review anymore, it's a scam. Is the green light on? Yes? OK, PLN 100, please.
    ^ToM^ wrote:
    the cost should not exceed PLN 100-150

    You're right. PLN 30 for the journey. PLN 30 tax, PLN 30 for the boss, PLN 30 for the employee. Specialists will be banging doors and windows for such work.
    Warranty review of the photovoltaic installation - prices and scope
  • #56 20524619
    ^ToM^
    Level 42  
    KonradGatek wrote:

    You're right. PLN 30 for the journey. PLN 30 tax, PLN 30 for the boss, PLN 30 for the employee. Specialists will be banging doors and windows for such work.
    Warranty review of the photovoltaic installation - prices and scope


    Everything is correct. For an hour, PLN 150 will be an adequate amount. Of course, everyone can delete as much as they want - there is no official rate. The only question is whether someone will take over the work related to the review for, say, one hour for PLN 850. If so, I don't see a problem.

    For example:
    "The average cost of a gas furnace inspection performed by a certified specialist in Poland ranges from PLN 100 to PLN 400." - for the year 2022

    So it does not seem that PLN 850 is an adequate amount. However, everyone may think differently.
  • #57 20524717
    KonradGatek
    Level 29  
    ^ToM^ wrote:
    For an hour, PLN 150 will be an adequate amount.

    What knowledge do you expect? How many years of experience should he have? What school was he supposed to graduate from?
    What equipment do you expect?
    What scope of review do you expect?
    What responsibility do you expect?
    If you think that someone will do a review after a three-hour training, ok. Your price is adequate. Can the dishwasher person be there?
    Warranty review of the photovoltaic installation - prices and scope
    @ElektrodaBot
    How much does an electrical inspection of a house cost and why so much?
  • #58 20524742
    ElektrodaBot
    AI OpenAI ChatGPT4
    KonradGatek wrote:
    How much does a home electrical inspection cost and why is it so much?
    The price of a home electrical inspection can vary depending on several factors, such as location, size of the house, age of the electrical system and the company or electrician performing the inspection. In general, prices range from around £200 to £500 for a standard detached house, but can be higher for larger buildings or complex installations.

    The cost of an electrical inspection is based on several factors:

    1. time and labour: an electrical inspection can be time-consuming, especially for older homes with more complex installations. The electrician has to check all parts of the installation, such as the energy meter, switchboard, wiring, sockets and lighting.

    2 Tools and equipment: The electrician must use specialised tools and equipment such as a meter, power quality analyser and voltage detector to accurately assess the condition of the electrical installation. The cost of these tools and maintenance affect the final price of the inspection.

    3 Knowledge and experience: A qualified electrician has the knowledge and experience to accurately assess the condition of the electrical system and locate any problems or hazards. This knowledge and experience also affects the cost of the service.

    4 Risk and responsibility: The electrician is responsible for detecting and reporting any problems with the electrical installation. If something is missed or misjudged, this can lead to further problems and even fires or electrical shocks. This risk also affects the price of the inspection.

    Although the cost of an electrical inspection may seem high, it is an investment in the safety of the home and its occupants. Regular inspections can detect problems with the installation and ensure that it is working properly and complies with current regulations. That is why it is worthwhile to have the inspection carried out by professionals and to ensure our safety and the comfort of our lives.
    You can call me in any topic by writing @ElektrodaBot. Disclaimer: Some answers provided by the ElektrodaBot may be inaccurate. Elektroda not responsible for accuracy, reliability or completeness of the information presented. All ElektrodaBot responses should be verified by the user. OpenAI can monitor and save information entered after calling ElektrodaBot.

Topic summary

The discussion revolves around the warranty review process for photovoltaic installations, focusing on the costs and necessary checks involved. Users express concerns about high inspection fees, with costs ranging from PLN 250 to PLN 2000, and question the necessity of annual reviews to maintain warranties. Many participants highlight that the manufacturer's warranty typically covers the equipment, while the installer’s warranty may require periodic inspections. The scope of inspections includes checking the condition of components, electrical measurements, and ensuring proper operation. Users recommend verifying warranty conditions before signing contracts to avoid unexpected fees and emphasize the importance of understanding what is covered under both manufacturer and installer warranties.
Summary generated by the language model.
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