Warranty review of the photovoltaic installation - prices and scope

Hello, a year has passed since the start of the installation, photo, and I am waiting for a warranty review. What should a service technician check, measure and watch? The cost in the company where I bought the installation is PLN 250, so the review should be reliable, but I don't know what to watch in general? Please describe your experiences and suggestions for your installations.

An honest review for PLN 250 ... someone was hit hard. The meter will probably check the voltage, turn the inverter on and off and the PLN 250 collected.
Where do you say that you have to do a review once a year? I have a 10 year inverter warranty and no one told me to do some weird inspections.

The company "Wichary Technic" reserved something like that in the contract. If I want to have a warranty continuation, I am forced to do such a review and I think that the price is outrageously high.

Can you know for what period the warranty is provided?

Added after 15 [minutes]:

For me, such a review will cost probably PLN 100.
Then I have a guarantee for the functioning of the installation as a whole, which means that if it does not break, they repair or install replacement components (it is quite precisely described in the warranty)
I do not know yet if I will use it, because I have a manufacturer's warranty for the basic components of the system, and I can repair or tighten some bits myself.

Warranty 60 months because the installation is subsidized and the city forces the seller to have such a long warranty.

Hello!
But you pay for the guarantees.
The payback of the installation will take longer.
Regards CK

"the city forces such a long warranty on the seller."
In a sense, you got a half-shorter warranty period for free, to which you have to add PLN 1000.

The review is made for PLN 0.00. However, a reliable marketer of this company is worth recommending. By the way, I received some valuable advice related to renewable energy and I felt that the company cares not only for new but also for existing customers.

"(...) a reliable marketer of this company is worth recommending. (...) I felt that the company cares not only for new but also for existing customers." - and all this for PLN 0 and RES advice

But seriously? They don't look anymore!

And seriously, I recommend it.
I also post a report with a marketer from the above company:
http://www.gloszabrza24.pl/component/content/article/7971
and a program created with the participation of employees:
http://tvnmeteo.tvn24.pl/wideo/dobre-klimaty-...-odcinek-5-termomodernizacja,46,1,972782.html from 13:06 minutes.

evolution1 wrote:

Hello, a year has passed since the start of the installation, photo, and I am waiting for a warranty review. What should a service technician check, measure and watch? The cost in the company where I bought the installation is PLN 250, so the review should be reliable, but I don't know what to watch in general? Please describe your experiences and suggestions for your installations.

Hello
I am in the process of signing a contract with the Wichary company. How is their installation doing? Any problems like installation quality?

Everything works as it should. No corrections.

Hello. Today I was shocked at the cost of the solar plant inspection. Two years have passed since I set up the installation and in order to maintain the warranty of the company that set it up, I have to pay PLN 1000 net ... Before signing the contract in the simulations of the profitability of the installation, of course, there was not a word on this topic ... The contract includes a mandatory periodic inspection but its cost is a big push. Can you somehow protect yourself from imposing such unjustified charges?

And what does the "company guarantee" cover ??. Because you still have the manufacturer's warranty for the panels and the inverter ...

The company's warranty ensures that everything is working as it should. I will not check it myself.

One-time inspection of the installation includes:

- verification of the condition of components, among others inverter, modules, cables,
electrical security;

- verification of the operating status and external components of the installation, including
roof sheathing tightness;

- electrical measurements of installations, including full measurements on the current side
constant, variable, earth resistance;

- verification of correct operation and production data;

- inverter software update;

After the inspection, the Investor will receive the documentation by post and
the results of the scope of the inspection and the certificate of performance of the Warranty Inspection.

In total, you either pay or they do not extend the "installer" warranty (because they are legally obliged for two years) and you have the manufacturer's warranty for parts or if something falls, e.g. in the construction, joints, etc., he fixes / improves it for a fee. The question is, if you do this review, will you extend your warranty for another 2 years or will you have to do it every year? Looking at these elements of the review, what you mentioned, you can do it yourself and the electrician will do the rest. IMHO 1000 zeta bulic for such something is in my opinion a rip off.

1000 PLN net ... When I tried to challenge the amount of this fee, I was informed that such a cost had been determined by the management board and nothing could be done about it. Pay and cry ... I wonder what it looks like in other companies, are there such inspections and how much do they cost? Anyone know something?

There is usually nothing to break, no moving parts ... it's like getting a guarantee for the electrical switchgear at home and after two years paying for the maintenance to maintain it ... paying 1000 PLN for extending the guarantee is an exaggeration. The protectors will work and in 10 years, when the inverter fails, you'll be the first to know about it . The panels and inverter are also securely insured, along with the structure. There may be a loose connection in the connector, but you will also find out about it because the installation will start to malfunction. Electrical measurements will be done by an electrician for 1/10 of this price. IMHO, it does not pay off at all ...

Haha, I wonder what the implementation of this "guarantee" will look like.
These fees are simply a fraudulent way of increasing the company's margin, but it was probably under the terms of the warranty. And most people do not read the conditions, which is a pity because there is always a lot of absurdity there.
For example, in the last reading, the warranty is invalid if the panels are dirty, subjected to mechanical stress or exposed to smoke.

I was reading the terms and conditions and I knew that I would have to do a periodic review. However, I made a mistake that I did not ask how much such a review costs ... I did not expect that the Foton Technik company, belonging to the large Innogy group, could have such an approach to the customer ... Information is generally hidden. My comment with the information on the company's Facebook page has been blocked ...

Trebor2020 wrote:

that I will have to

Why do you have to ?? We have already written that it is a drink on the water. You don't need this guarantee for anything, because you have a separate guarantee for the equipment and they give guarantees for assembly ... with no moving parts there is almost nothing to break. If you do this review, how much will this warranty be extended to you and will you have to do such inspections every year?

I would invite the gentlemen to the service and find that the closed gate would call the intercom, I would come out and say sorry gentlemen, but the entry to my property costs PLN 1000 at the assembly stage, I informed the head of the team about it, so we concluded an oral agreement. I do not like ...
Seriously, the Foton Technician company is known and if you have to pay 1000 PLN next year, you will pay 1500 PLN because they found a "bream for a canoe".

The matter is simple. When signing the contract, all necessary inspections should be included in it immediately and the price for the entire subject of the contract should be determined. In addition, contractual penalties for failure to perform the warranty inspection within the set deadline should be concluded. Such a thing is commonplace.

Trebor2020 wrote:

I was reading the terms and conditions and I knew that I would have to do a periodic review. However, I made a mistake that I did not ask how much such a review costs ... I did not expect that the Foton Technik company, belonging to the large Innogy group, could have such an approach to the customer ... Information is generally hidden. My comment with the information on the company's Facebook page has been blocked ...

I assume that the contract is precise, since in their precision they did not write how much for the review, refuse to pay.
And refer to the contract, let them indicate how many. But the contract says that they do reviews. Let them do it.
You did not make a mistake without asking. The foreman or anyone else would tell you: PLN 250. And the boss at the review would say: 250? Maybe they just meant the drive. Give me 1000.
It's bullshit.

They go all out
I valued (FT) with them at the end of last year for two installations:
- 3.2kWp was an average of ~ 8k PLN / kWp
- 9.3kWp came out on average ~ 7k PLN / kWp

Trebor2020 wrote:

Hello. Today I was shocked at the cost of the solar plant inspection. Two years have passed since I set up the installation and in order to maintain the warranty of the company that set it up, I have to pay PLN 1000 net ... Before signing the contract in the simulations of the profitability of the installation, of course, there was not a word on this topic ... The contract includes a mandatory periodic inspection but its cost is a strong inflection. Can you somehow protect yourself from imposing such unjustified charges?

This is a stretch by the company, a technical inspection for such an installation is made every 5 years and you can choose a service company yourself

Hello, I signed a contract with Foton Technik for photovoltaic panels three days ago (but I have not yet signed the contract for installation and I can cancel for free within 14 days), I was shocked by Trebor2020 posts. I do not have anything written in the contract about any periodic inspections, which are even more payable and with the price imposed by the Contractor. The warranty is 25 years for productivity and 10 years from the manufacturer and under conditions there is no need for inspections. The only necessity for the review is an audit every 3 years by a certified electrician who I arrange myself, as I looked at, the prices of such a service oscillate around PLN 150, and this is a condition that must be met for the Insurance and not the Warranty.

The deal is one thing. Ask for the warranty conditions

Can anyone specifically write what is the scope of such a service review? Zero and then more. How long or less should it take?

albert_slask wrote:

Can anyone specifically write what is the scope of such a service review? Zero and then more. How long or less should it take?

It is worth determining things such as paid inspections before signing the contract and it is best to include it in detail in the contract - including any fee, so that there is no ambiguity later.
On the other hand, as in the contract and the guarantee (as someone wrote above), there is no requirement that in order to maintain the n-year guarantee, inspections must be performed, it is not possible for someone to claim them later.

Added after 3 [minutes]:

Trebor2020 wrote:

I was reading the terms and conditions and I knew that I would have to do a periodic review. However, I made a mistake not to ask how much such a review costs ... I did not expect that the Foton Technik company, belonging to the large Innogy group, could have such an approach to the client ... Information is generally hidden. My comment with the information on the company's Facebook page has been blocked ...

It was blocked because for the bush company it is inconvenient information, which may reduce the number of customers who will be fooled by their "cheap" offer.
Each normal company will detail the exact dates of the installation inspections together with the price, or will provide the total cost of the installation along with a set of periodic inspections, or immediately upon purchase, the cost of all necessary inspections is already included in the price.
In the case of bush companies, such information is carefully hidden in order to arrange the customer financially. :)

Added after 8 [minutes]:

BikeBarian wrote:

Trebor2020 wrote:

that I will have to

Why do you have to ?? We have already written that it is a drink on the water. You don't need their guarantee for anything because you have a separate warranty for the equipment and they guarantee the assembly ...

Why separate? If I were Krzak SA, I would not give a separate warranty for the equipment, but one for the whole. There is no such prohibition, because the warranty for the equipment can be provided by the manufacturer / distributor / seller / fitter - everyone, because the law does not specify it. However, the warranty must be in writing - otherwise there is no legal basis for this. The warranty may specify what is subject to it and under what conditions - as long as they are not contrary to the law. So you can safely write that "... subject to annual, paid inspections, a 30-year warranty is given". However, then each year you need to pay 500 PLN for the compulsory inspection.
There is no obligation to provide a separate warranty for the equipment and a separate warranty for the assembly service.
If you buy the equipment yourself and commission a company to install it, you will have two guarantees. One from the seller, where you bought the gear, and the other from the installer.
As the company usually bills one bill for the whole topic related to the delivery and installation of PV installations, you do not have a separate warranty for the equipment. Because how do you advertise it with the manufacturer without a proof of purchase? Such proof - only the company that installed PV has an invoice.