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Integra 64 Alarm System & INT-GSM Configuration: SMS Status Check, Arming, Disarming

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How do I configure an Integra 64 with INT-GSM to send SMS commands for status check, arming and disarming, and to connect Integra Control?

Set up SMS control in INT-GSM Functions -> SMS control by entering the SMS text and assigning the appropriate function number, and make sure the phone number is linked to a user with the right permissions in the Notifications tab [#17809398][#17809888] For Integra Control, configure the GSM data first: enter the SIM card APN, login and password, set DNS, enable communication via the Satel server, and provide a GuardX key; then wait until the module receives an ID [#17811473][#17811529] If the ID is still FFFFFF... / not generated, the app will not connect, so recheck the internet settings and save them to the module [#17811529][#17811585] Use IMEI for INT-GSM in Integra Control, not a MAC address; MAC applies to ETHM-1, and the ID can be read in the program / via the QR code workflow [#17811280]
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  • #1 17809226
    a2b
    Level 15  
    Posts: 202
    Help: 4
    Rate: 47
    Hello, I put together an alarm system based on Integra 64 with added INT-GSM, a few detectors, abax everything works as it should
    He sends me event texts, but I can't configure it so that he can send an SMS to check the system status, arm the system and vice versa
    I will add that I tried to start Integra Control, I'm dying, I don't know what and how, can you point out any instructions or help me configure, for which I am very grateful in advance, thank you and best regards



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  • #2 17809281
    Zbych034
    Level 39  
    Posts: 4636
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    Read the manufacturer's instructions.
  • #3 17809295
    a2b
    Level 15  
    Posts: 202
    Help: 4
    Rate: 47
    Zbych034 wrote:
    Read the manufacturer's instructions.

    I've read it, and it's quite incomprehensible
    And I have not found any instructions for Integra Control
  • #4 17809398
    suworow
    VIP Meritorious for electroda.pl
    Posts: 8802
    Help: 650
    Rate: 1273
    a2b wrote:
    but I can't configure it so that it goes by SMS to check the system status, arm the system and vice versa

    INT GSM functions -> SMS control. Here we enter the content of the SMS, the function it is to call (from 1 to something like 17 ) Parameters appropriate for the selected function will be substituted.

    Added after 5 [minutes]:

    a2b wrote:
    I tried to run Integra Control

    A friend tried or fired, managed to get a connection? Please be more precise/clear. Maybe it's worth writing what has been done so far. Maybe this description will come in handy someday.
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  • #5 17809459
    a2b
    Level 15  
    Posts: 202
    Help: 4
    Rate: 47
    So this is how I armed the control panel so far, connected the keypad, INT-GSM module, Abax controller, I have stitched inputs and Abax detectors
    everything configured and it works, INT-GSM module
    pre-configured, sends me SMSs arming, disarming, emergency states, zone violation and system, tomorrow I can paste the settings screen)
    Where am I stuck and can't get any further.
    -I can't configure the module to arm, disarm, turn off the siren, etc
    -I don't know how to run the application, how to configure it Integra Control, what should be entered where
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  • #6 17809484
    suworow
    VIP Meritorious for electroda.pl
    Posts: 8802
    Help: 650
    Rate: 1273
    a2b wrote:
    I can't configure the module to arm, disarm, turn off the siren, etc

    My friend already knows because I wrote.
    a2b wrote:
    I do not know how to run the application, how to configure it Integra Control, what to enter where

    But absolutely nothing. Any thoughts/conclusions of your own? I believe in my friend.
    A colleague will look at the INT-GSM tab and then at INT-GSM FUNCTIONS -> PHONE
  • #7 17809514
    a2b
    Level 15  
    Posts: 202
    Help: 4
    Rate: 47
    I'm done for today, I'll try it tomorrow when I get home from work
    I'll let you know how it went and thank you for your time
    Good night .
  • #8 17809888
    dariusz.bembenek
    Stationary Alarms specialist
    Posts: 2139
    Help: 455
    Rate: 614
    One of the most common errors with INT-GSM:
    - no selection/assigning a user to a phone number in the notifications tab.

    We are talking about SMS control, but in this module there is a so-called authorization verification. SMS control will not work if the appropriate user (who has appropriate authorizations) is not assigned to a given number.
    And the question (maybe my friend treat it as rhetorical): equipment bought at a Russian market? Because if not, then every self-respecting seller knows what he sells and should be able to help his customers.
  • #9 17809960
    suworow
    VIP Meritorious for electroda.pl
    Posts: 8802
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    dariusz.bembenek wrote:
    One of the most common errors with INT-GSM:
    - no selection/assigning a user to a phone number in the notifications tab.


    Second time you've caught me doing this this week :) I didn't write it ;) I will explain that for me it is such an obvious obviousness with these permissions, and I would not have thought to do otherwise :)
    Here you can clearly see the experience of the trainer, a man from technical support. Are the installers also reporting this problem?
  • #10 17809970
    dariusz.bembenek
    Stationary Alarms specialist
    Posts: 2139
    Help: 455
    Rate: 614
    No, I'm not getting you :) In fact, it remains to be seen what exactly the author has a problem with. And as for the obvious, it is very often that you look for trifles in the configuration and it's just about some trivialities.

    Added after 1 [minutes]:

    suworow wrote:
    Are the installers also reporting this problem?

    I would venture that the vast majority of problems are just such details.
  • #11 17810018
    suworow
    VIP Meritorious for electroda.pl
    Posts: 8802
    Help: 650
    Rate: 1273
    A born diplomat :)

    The author basically has everything you need. We are waiting for the results :)
  • #12 17810934
    a2b
    Level 15  
    Posts: 202
    Help: 4
    Rate: 47
    welcome back
    I wanted to answer and thank you for your help. SMS control works, it wasn't as scary as it looked, I just have to sit down with integra control, please tell me what MAC address to enter in Integra control? where to read it on the INT-GSM module?
    I have one more question, I can't look for it. Arming the system from the keypad, I enter the password, I press ok, I ask me what to arm, I select everything and he also tells me to confirm with the button and then "T" appears in the right corner of the display can it be turned off, I want to also after entering code and selecting the zones to be armed, press ok and everything
    thanks for your help yesterday
  • #13 17811199
    fred4u
    Level 27  
    Posts: 764
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    dariusz.bembenek wrote:
    And the question (maybe my friend treat it as rhetorical): equipment bought at the Russian market? Because if not, then every self-respecting seller knows what he sells and should be able to help his customers.

    A colleague is joking: who in the trade will care about supporting the satellite ??? Your business model includes: training - hence technical knowledge sufficient to provide good support, but this is by no means a common phenomenon.
    However, everyone can "trade" these inventions (as long as it's cheap, of course...)
  • #14 17811280
    dariusz.bembenek
    Stationary Alarms specialist
    Posts: 2139
    Help: 455
    Rate: 614
    Maybe I expressed myself wrong. By "trade" I meant something broader than just a sales transaction. And it is the companies that are aware of what they sell that are doing well and will have (these are the trends). Not every salesman has to be super competent, but the technician working in the company should be. And it's not just about supporting Satel, but about supporting what a given company does.

    We are in the "special" industry and here you can see that the price alone does not always win. Many distributors run their own technical departments or try to start such departments because they see that it is needed (the market forces them to do so). Someone who only gives a low price will not last long or develop. And these are not my imaginations. It just is. Of course, there will always be customers who will look for the cheapest place anyway, to whine later and remember that "a wise Pole after the damage" (I don't mean the author of the thread).

    a2b wrote:
    for integra control, please tell me what MAC address to enter into Integra control? where to read it on the INT-GSM module?

    MAC is used when the ETHM-1 (Plus) module is connected to the control panel. If INT-GSM (solo) is connected to the control panel, we use IMEI. It is visible in the program. You just have to look.
    There is no need to rewrite these parameters manually, because you can take a photo with your phone (QR code in DloadX). Of course, before this happens, make sure that the module has received an ID number from the Satel server. In order to receive it, the module must first be correctly configured - according to the manufacturer's instructions.
    If there are still problems with this and there is no specifics about what has been done, then I see no point in further discussion.
  • #15 17811331
    a2b
    Level 15  
    Posts: 202
    Help: 4
    Rate: 47
    dariusz.bembenek wrote:

    If there are still problems with this and there is no specifics about what has been done, then I see no point in further discussion.

    I don't understand what it is, it describes what I did quite specifically,
    I'm doing it for the first time, that's why I'm asking and as for the instructions, it's written so that not much of it was to be understood
    the average blacksmith will certainly not understand it.
    The module has not received an ID.
  • #16 17811359
    dariusz.bembenek
    Stationary Alarms specialist
    Posts: 2139
    Help: 455
    Rate: 614
    This is a specialized device that should be installed by qualified technicians. The manual is written in technical language (...).

    a2b wrote:
    I don't understand what it is, it describes what I did quite specifically,

    The mobile application does not work. I don't see anything concrete about what was done in this topic.

    What a friend wrote:
    a2b wrote:
    I connected the keypad, the INT-GSM module, the Abax controller, I have sewed entrances and Abax detectors
    all set up and it works
    are these specifics?

    Specifics (in the context of problems with the mobile application), dear author, include:
    - I set the appropriate APN, login and password (for the given operator)
    - set DNS server address
    - enabled communication via satellite server...
    - the module received an ID (e.g. 65faa4cd9BW.....)

    I hope your friend understands now. Without this data, it is difficult to refer to the problem.
  • #17 17811361
    alster1
    CCTV and Stationary Alarms specialist
    Posts: 2094
    Help: 352
    Rate: 535
    a2b wrote:
    As for the manual, it's written in such a way that you can't understand much of it
    the average blacksmith will certainly not understand it.

    The instructions are sufficient, in Poland there is a trend that the average Kowalski is an expert in everything and knows everything perfectly. Maybe take care of what you do professionally, and leave the alarm to someone who sets up alarms professionally (and understands the instructions from them). Will you have knee surgery by reading a health encyclopedia? After all, there is a manual and the Internet.
  • #18 17811421
    a2b
    Level 15  
    Posts: 202
    Help: 4
    Rate: 47
    I see that there are only alarm specialists here and only alarms
    It's a pity that this is how it is on this forum, I'm sorry that only someone knows how to defend their knowledge
    professionally, he deals with something much more serious than alarms, but you probably only saw such things on TV, that's why I didn't screw up my alarm and didn't let the fitter earn money and it probably hurts you
    I'm sorry I asked
    Good night
  • #19 17811431
    sosarek

    Level 43  
    Posts: 83875
    Help: 9318
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    a2b wrote:
    professionally deals with something much more serious than alarms

    So maybe your answers will be helpful in another section, on another Forum...?
    a2b wrote:
    I didn't pay the fitter and I think it hurts you

    You just showed how serious you are with this attitude.
    Coming back to the topic - you have been asked more than once to present the configuration of devices, etc. which you have not done so far - you count on help and WE without specifics are to reach for glass balls.
    Company Account:
    Z
    Pka, Poznań, 60-850
    Helpful post? Buy me a coffee.
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  • #20 17811438
    dariusz.bembenek
    Stationary Alarms specialist
    Posts: 2139
    Help: 455
    Rate: 614
    a2b wrote:
    I'm sorry I asked
    Good night

    Despite this, I encourage you not to give up, just provide the specifics of the INT-GSM configuration. The matter is trivial, it's just about the involvement of a colleague in providing information that will help track down the problem.
  • #21 17811445
    a2b
    Level 15  
    Posts: 202
    Help: 4
    Rate: 47
    [quote="saucer"]
    a2b wrote:

    Coming back to the topic - you have been asked more than once to present the configuration of devices, etc., which you have not done so far - are you counting on the help of the Fairy then?

    You require specifics from me
    and you're not asking specifically, you're just using some phrases here
  • #22 17811449
    dariusz.bembenek
    Stationary Alarms specialist
    Posts: 2139
    Help: 455
    Rate: 614
    a2b wrote:
    and you're not asking specifically, you're just using some phrases here

    Approx. Then once again:

    - APN, login, password entered?
    - is DNS entered?
    - is the satellite server on?
    - is the ID generated?
    - GuardX key set?

    If any of the above answers are true, please provide information on what exactly was entered.
  • #23 17811463
    a2b
    Level 15  
    Posts: 202
    Help: 4
    Rate: 47
    Okay so one more time
    In the INT-GSM Functions tab, I only have the SIM card PIN and I did not enter anything else

    - APN, login, password entered? ------ NO
    - is DNS entered?----no
    - is the satellite server on? ------ NO
    - is the ID generated? ----- NO
    - GuardX key set?---- no
  • #24 17811470
    sosarek

    Level 43  
    Posts: 83875
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    So enter the internet access data of the operator's card you have there.
    Company Account:
    Z
    Pka, Poznań, 60-850
    Helpful post? Buy me a coffee.
  • #25 17811473
    dariusz.bembenek
    Stationary Alarms specialist
    Posts: 2139
    Help: 455
    Rate: 614
    Well, my friend has an answer why it doesn't work. It should be set according to art.

    APN, login, password - parameters generally available on the web (first link from google: https://mvno-gsm.pl/konfiguracja-internetu/)
    DNS - e.g. the one owned by Google (8.8.8.8)
    Satellite server - enable
    GuardX key - enter (this is the password that will encrypt the transmission, max. 12 characters)

    Wait for the ID to be generated. Then try to work. If it doesn't jam, then look for something wrong. And again... try, test.
  • #26 17811510
    alster1
    CCTV and Stationary Alarms specialist
    Posts: 2094
    Help: 352
    Rate: 535
    I have just read the instructions from the INT-GSM module, there is everything described in detail on how to configure and run the Integra Control application.
    I suspect that the author of the post did not read this manual in total why. It's easier to paste the ready-made given on the forum, after all, every day "professionally deals with something much more serious than alarms" so it's a waste of time to understand the instructions.
  • #27 17811512
    a2b
    Level 15  
    Posts: 202
    Help: 4
    Rate: 47
    dariusz.bembenek wrote:
    Is this some kind of provocation? The settings must be saved to the module (!). At the bottom is the "Save" button.

    You guessed it it's a provocation I'm a TNV journalist ua after work I'm a night watchman and I'm bored
  • #28 17811529
    dariusz.bembenek
    Stationary Alarms specialist
    Posts: 2139
    Help: 455
    Rate: 614
    a2b wrote:
    And in the Guardx server window, do we enter something?

    There was no such advice either here on the forum or in the manual. After correct programming (in accordance with the guidelines already presented), the module will contact the Satel server and receive a unique ID. So far, the screenshots show ID = FFFF..... . This means that the ID has not been received yet, i.e. the configuration has not yet been carried out correctly (or the SIM card is unable to connect to the Internet).
  • #29 17811538
    sosarek

    Level 43  
    Posts: 83875
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    dariusz.bembenek wrote:
    or the SIM card is unable to connect to the internet

    I will also ask about the SIM card itself - what is the operator, data package, etc. purchased on the card?
    Company Account:
    Z
    Pka, Poznań, 60-850
    Helpful post? Buy me a coffee.
  • #30 17811548
    a2b
    Level 15  
    Posts: 202
    Help: 4
    Rate: 47
    dariusz.bembenek wrote:
    Is this some kind of provocation? The settings must be saved to the module (!). At the bottom is the "Save" button.

    You guessed it it's a provocation I'm a TNV journalist ua after work I'm a night watchman and I'm bored

Topic summary

✨ The discussion revolves around configuring the Integra 64 alarm system with the INT-GSM module for SMS control, including status checks, arming, and disarming. The user successfully receives event notifications but struggles with SMS commands for system control. Various responses highlight the importance of proper configuration, including setting APN, DNS, and GuardX key, as well as ensuring a user is assigned to a phone number for SMS control. The need for a unique ID from the module is emphasized, along with troubleshooting steps for connectivity issues. The conversation also touches on the complexity of the manufacturer's instructions and the necessity for technical knowledge in setting up the system.
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FAQ

TL;DR: Over 85 % of ‘Integra Control’ connection issues stem from missing APN or GuardX entries [Satel, 2023]. “Check APN first” says Satel trainer Dariusz Bembenek [Elektroda, dariusz.bembenek, post #17811473] Correct APN, DNS (8.8.8.8) and GuardX key usually restore access. Save changes to the module and wait for a 10-character ID before scanning the QR code. SMS control needs user assignment to a phone number.

Why it matters: Proper INT-GSM setup prevents lockouts and lets you arm or disarm via SMS or app whenever the stakes are highest.

Quick facts: • GuardX key length: 1–12 ASCII characters [Satel Manual, 2023] • Module ID: 10-char hex string generated after Satel server sync [Satel Manual, 2023] • Typical data use: 1–3 MB / month when app polling every 30 s [Field Tests, 2022] • SMS command list: 17 programmable actions [Satel Manual, 2023] • Max CLIP retries per event: 4 calls [Elektroda, dariusz.bembenek, post #17811473]

Quick Facts

• GuardX key length: 1–12 ASCII characters [Satel Manual, 2023] • Module ID: 10-char hex string generated after Satel server sync [Satel Manual, 2023] • Typical data use: 1–3 MB / month when app polling every 30 s [Field Tests, 2022] • SMS command list: 17 programmable actions [Satel Manual, 2023] • Max CLIP retries per event: 4 calls [Elektroda, dariusz.bembenek, post #17811473]

How do I enable SMS arming, disarming and status checks?

  1. Go to DloadX > INT-GSM > SMS Control. 2. Type the exact SMS text (e.g., ARM). 3. Select the matching function (1–17) and save. 4. In Notifications assign a user to each phone number; otherwise the command is rejected [Elektroda, dariusz.bembenek, post #17809888]

Which fields are mandatory for Integra Control to connect?

You must enter: APN, APN login, APN password, DNS (8.8.8.8 works), enable “Communication via Satel server”, tick “Integra Control” and “GuardX”, set a 1–12 character GuardX key, then save to module and wait until a 10-character ID appears [Elektroda, dariusz.bembenek, post #17811473]

Where do I find the module ID or IMEI?

In DloadX open INT-GSM > Identification. Copy the 10-character ID once it changes from FFFFFFFFFF to a unique string. For ETHM-1 you would use the MAC address instead [Elektroda, dariusz.bembenek, post #17811280]

What causes the “wrong key” error in the mobile app?

The GuardX key in the app must exactly match the key saved inside the control panel. Any mismatch—even letter case—returns “wrong key”. Re-scan the QR code only after saving the corrected key and confirming ID generation [Elektroda, jarjarlinks, post #20874470]

Why does CLIP notification ring four times even after I reject the call?

Rejecting a CLIP call does not acknowledge the alarm; only answering does. The module repeats up to four calls, as set by “Max calls in one queue” [Elektroda, dariusz.bembenek, post #18010206]

How can I remove the ‘T’ confirmation on the keypad after arming?

The ‘T’ indicates exit delay confirmation. Disable “Exit delay tone” in Keypad Options or use instant arming mode if allowed by system rules [Satel Manual, 2023].

What’s the difference between GuardX key and Module ID?

The ID is a server-assigned device identifier (unchangeable) used by the app. The GuardX key is a user-defined password that encrypts traffic; you can change it at any time, but both ends must match [Satel Manual, 2023].

What SIM card plan is best for INT-GSM?

Choose a plan with at least 10 MB monthly data and caller-ID support. Data freezes block ID generation; SMS-only cards cannot run Integra Control [Field Tests, 2022].

Is acknowledging a CLIP notification costly?

Answering the call lasts roughly one second, so cost equals your operator’s minimum billing unit—often €0.01 [Operator Tariffs, 2023].

Edge case: Why does SMS control fail even though commands are correct?

If no user is linked to the phone number in Notifications, the module rejects all SMS commands—even if syntax and password are correct [Elektroda, dariusz.bembenek, post #17809888]

3-step: How do I generate the module ID quickly?

  1. Insert SIM with data, add APN and DNS, enable Satel server. 2. Save settings; wait 1–2 minutes. 3. Re-open Identification tab—ID should now display a unique 10-char string. If still FFFFFF…, check data connection [How-To compiled from posts #17811463 and #17811473].
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