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[Solved] Photovoltaic Inverter Shutdown During Sunlight: SMA Guard Codes and Parameter Settings

Kcpr98 28659 31
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Can I use an SMA Guard Code to change inverter settings from different brands, and how do I stop the inverter from shutting down at high grid voltage?

No — the SMA Guard Code is not a universal code for changing settings in inverters from other brands, and you should not change the NC-RfG grid code just to bypass the 253V cutoff [#18660274][#18664901] For the SMA inverters in the thread, the code was used only to set the correct country standard, which made the inverter trip at 253V as required by the local standard [#18662477][#18664901] The real problem is overvoltage on the supply side: the thread points to high voltage at the meter, line impedance, too small/too long cables, and even loose connections as likely causes [#18660274][#18660966][#18664901] The practical advice is to measure the voltage at the ZE meter when the inverter disconnects, not at the inverter, and to ask the DSO to lower the transformer tap / network voltage if the grid voltage is already too high [#18662477][#18662604][#18671893] People also advise improving the wiring on your side, but not trying to solve it by raising inverter thresholds or using a 3-phase inverter as a fix [#18660274][#18671716][#18667924]
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  • #1 18660248
    Kcpr98
    Level 6  
    Posts: 15
    Rate: 36
    Good morning,
    I have a problem with the inverter, namely while the sun is shining due to high voltage in the grid, it turns off and stops working. I've read a bit about the guard codes from SMA, my question is whether with this application and this code you can change any parameter setting of the inverter of different brands and brands? Does anyone have this code? Can anyone recommend someone who provides these services for a fee? Regards.
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    #2 18660274
    noja102
    Level 24  
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    You are not allowed to change this NC-RfG grid code. Probably the problem is in the cables on your side (too small cross section or too long distance or both). And there is a lot of PV in the area and what voltage do you have after sunset?
    Attachments:
    • Zmiana_Parametrów_Sieci_AC.pdf (1.2 MB) You must be logged in to download this attachment.
  • #3 18660328
    Kcpr98
    Level 6  
    Posts: 15
    Rate: 36
    noja102 wrote:
    You are not allowed to change this NC-RfG network code. Probably the problem is in the cables on your side (too small cross section or too long distance or both). And there is a lot of PV in the area and what voltage do you have after sunset?


    Yes, there are a lot of PV in the area, after sunset the grid voltage is around 240-250, while the sun is shining it increases even to 265V. The inverter is about 50 meters away from the meter, the wires have a thick vein (I missed it)
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    #4 18660363
    slawo12311
    Level 19  
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    I will join the topic because I am wondering why the inverters turn off instead of trying to limit the output power and thus try to lower the voltage at the output? I understand that the network itself may have too much voltage, but the most likely cause is the inverter and it tries to exceed this voltage itself ...
    Maybe there is some manufacturer that used such an algorithm?
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    #5 18660534
    noja102
    Level 24  
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    Kcpr98 wrote:
    noja102 wrote:
    You are not allowed to change this NC-RfG network code. Probably the problem is in the cables on your side (too small cross section or too long distance or both). And there is a lot of PV in the area and what voltage do you have after sunset?


    Yes, there are a lot of PV in the area, after sunset the grid voltage is around 240-250, while the sun is shining it increases even to 265V. The inverter is about 50 meters away from the meter, the wires have a thick vein (I missed it)

    So you have to write to the DSO to lower the voltage in the network

    Added after 4 [minutes]:

    slawo12311 wrote:
    I will join the topic because I am wondering why the inverters turn off instead of trying to limit the output power and thus try to lower the voltage at the output? I understand that the network itself may have too much voltage, but the most likely cause is the inverter and it tries to exceed this voltage itself ...
    Maybe there is some manufacturer that used such an algorithm?

    No, your inverter beats the neighbor and they raise the voltage to push as much power into the grid and thus kill themselves
  • #6 18660550
    Kcpr98
    Level 6  
    Posts: 15
    Rate: 36
    It has already been reported to the DSO several times, however, after their visit to the transformer, they claim that everything is within limits and they do not lower the voltage. That's why he's doing something on his own. Would moving the inverter next to the meter stabilize the voltage spikes?
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    #7 18660582
    noja102
    Level 24  
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    How much would he reduce the power if you have, for example, 10kWp installed and on Sunday afternoon you have the TV, router and fridge turned on? Up to 800W or what? If so, why do you need 10kWp? Do you collect for the winter? DSO asks, you won't collect it because you'll buy a shortage from us anyway, DSO will answer you that way. You thought you were a crook with a few thousand spent in PV, unfortunately we are bigger, OSD will answer you, and what will you do to them, you will cut yourself off from their network, you don't have enough money for complete autonomy, that's all, and OSD knows it perfectly well. Unfortunately, this is how the state protects us from monopoly, because it is their monopoly

    Added after 6 [minutes]:

    Kcpr98 - maybe a little but how much better to increase auto consumption (overvoltage relay) by 2-3%, and all the time together with the PV holders attached to this transformer torment OSD to lower the voltage
  • #8 18660708
    gimak
    Level 41  
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    Kcpr98 wrote:
    That's why he's doing something on his own.

    Just lower the voltage at home.
  • #9 18660872
    Kcpr98
    Level 6  
    Posts: 15
    Rate: 36
    gimak wrote:
    Kcpr98 wrote:
    That's why he's doing something on his own.

    Just lower the voltage at home.

    Okay, how exactly do you do that?

    Added after 6 [minutes]:


    Added after 6 [minutes]:

    Kcpr98 - maybe a little but how much better to increase auto consumption (overvoltage relay) by 2-3%, and all the time together with the PV holders attached to this transformer torment OSD to lower the voltage[/quote]

    Have you or anyone used this overvoltage relay? I understand that I plug it into the circuit and it manages the voltage on a given phase? Will it help?
  • #10 18660966
    kosmos99
    Level 38  
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    noja102 wrote:
    How much would he have to reduce the power if you have, for example, 10kWp installed and on Sunday afternoon you have the TV, router and fridge turned on? Up to 800W or what?


    After all, the transformer works both ways and if there are no loads on the low side, it transforms to medium. The problem is with the line impedance.
    For example:
    let's assume that the line impedance at the inverter connection point is 1ohm, and you want to feed 10kW to the grid, with no loads on the low side. So the calculated voltage drop is over 13V and the inverter must increase the voltage by that amount in relation to what is on the transformer terminals.
    The limit for the inverter is 253V and hence the problem.
  • #11 18661093
    gimak
    Level 41  
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    Kcpr98 wrote:
    gimak wrote:
    kcpr98 wrote:
    That's why he's doing something on his own.

    Just lower the voltage at home.

    Okay, how exactly do you do that?

    Part of the answer was given by kosnos99. It is enough to install a transformer with the appropriate power and ratio at home.
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    #12 18661132
    kosmos99
    Level 38  
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    gimak wrote:
    It is enough to install a transformer with the appropriate power and ratio at home.


    Joke?
  • #13 18661372
    Kcpr98
    Level 6  
    Posts: 15
    Rate: 36
    kosmos99 wrote:
    noja102 wrote:
    How much would he have to reduce the power if you have, for example, 10kWp installed and on Sunday afternoon you have the TV, router and fridge turned on? Up to 800W or what?


    After all, the transformer works both ways and if there are no loads on the low side, it transforms to medium. The problem is with the line impedance.
    For example:
    let's assume that the line impedance at the inverter connection point is 1ohm, and you want to feed 10kW to the grid, with no loads on the low side. So the calculated voltage drop is more than 13V and the inverter must increase the voltage in relation to what is on the transformer terminals.
    The limit for the inverter is 253V and hence the problem.

    The exact limit of the inverter is around 253V, I thought to somehow raise this limit parameter, of course, not by several dozen V so as not to burn the neighbor's fridge.
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    #14 18661396
    gimak
    Level 41  
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    kosmos99 wrote:
    Joke?

    No, not tested, but logically it should work. Transformer reducing the voltage e.g. from 260V to 220-230V.
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    #15 18661421
    kosmos99
    Level 38  
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    gimak wrote:
    but logic should work. Transformer reducing the voltage e.g. from 260V to 220-230V.


    After all, in order to "pump" energy into the grid, we must have a higher voltage, not lower. If 220V-230V was enough, the inverter would not pick it up.

    Kcpr98 wrote:
    Exactly the limit of the inverter is around 253V


    Therefore, 253V, because the supplier provides a phase voltage of 230V with a tolerance of -5 to +10%.
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    #16 18661479
    gimak
    Level 41  
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    kosmos99 wrote:
    After all, in order to "pump" energy into the grid, we must have a higher voltage, not lower. If 220V-230V was enough, the inverter would not pick it up.

    That's right. You wrote it yourself
    kosmos99 wrote:
    After all, a transformer works both ways

    The transformer lowers the voltage, let's say, from 260 V to 230 V and we connect the inverter to this voltage, which tries to maintain such a voltage at the output (higher than 230 V) that will allow the transformer to pump the appropriate power into the grid.
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    #17 18661520
    AT PRO
    Level 25  
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    kosmos99 wrote:


    After all, the transformer works both ways and if there are no loads on the low side, it transforms to medium.


    But my friend is wrong.
    In another thread, a friend wrote about it, so I asked about it when replacing the meter.
    Transformers do not let anything into the medium voltage network.
    Everything must be consumed within the users connected to a given transformer.
    Therefore, with a large number of micro-installations in the local network, there is a problem with reception.
    It remains to either use more or count on lowering the voltage on the transformer, but this can cause problems with voltage drop at low production.
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    #18 18661548
    kosmos99
    Level 38  
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    Then why does increasing the voltage help?

    So as my friend writes:
    AT PRO wrote:
    Transformers do not let anything into the medium voltage network.
    Everything must be consumed within the users connected to a given transformer.


    The voltage value should not matter?
    Since the transformer "does not release", and the reception does not increase.

    Added after 2 [minutes]:

    gimak wrote:
    Trafo lowers the voltage, say, from 260 V to 230 V and we connect the inverter to this voltage,


    But it is the inverter that increases it, it is not so high in the grid. The second thing is that the inverter would give energy through the same transformer, i.e. the voltage would jump again.
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    #20 18662477
    Jan_Werbinski
    Level 33  
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    I have Guard Code and set the appropriate voltages according to the standard so that it cuts off at 253V. Measure what voltage you have on the ZE meter when the inverter cuts off the power supply and what voltage it is when it is already cut off. Do not measure on the inverter, but on the meter!
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    #21 18662604
    Szyszkownik Kilkujadek
    Level 37  
    Posts: 5015
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    Unfortunately, the only hope is that the power industry will move the tap on the transformer and lower the voltage a bit. You have to band together with your neighbors and flood them with letters. It's about them seeing that something is going on and it's not an isolated incident.
    The distribution (energy company) is here between the hammer and the anvil because, on the one hand, they are responsible for the quality of the supplied energy, but on the other hand, they do not supply all the energy.
    In the case of a housing estate with a lot of PV, such problems will arise and without systemic solutions, the problem will sprout throughout the country.
    I have to be interested in how the Germans deal with it.
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    #22 18662614
    gimak
    Level 41  
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    Szyszkownik Kilkujadek wrote:
    The distribution (energy company) is here between the hammer and the anvil because on the one hand they are responsible for the quality of the supplied energy,

    But I suppose they are also interested in selling as much of it as possible.
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    #23 18662752
    Slawek K.
    Level 35  
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    gimak wrote:
    Szyszkownik Kilkujadek wrote:
    The distribution (energy company) is here between the hammer and the anvil because on the one hand they are responsible for the quality of the supplied energy,

    But I suppose they are also interested in selling as much of it as possible.


    The energy distributor does not sell anything, the Trading company is responsible for this. Distribution's tasks include network and transmission management.
    https://www.totalmoney.pl/artykuly/2224,energ...iedzy-dystrybucja-a-dostarczaniem-energii,1,1

    Regards
  • #24 18663004
    Kcpr98
    Level 6  
    Posts: 15
    Rate: 36
    Jan_Werbinski wrote:
    I have Guard Code and set the appropriate voltages according to the standard so that it cuts off at 253V. Measure what voltage you have on the ZE meter when the inverter cuts off the power supply and what voltage it is when it is already cut off. Do not measure on the inverter, but on the meter!


    What brand of inverter do you have? Did everything go back to normal after adjusting the voltage? Where did you get the code from?
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    #25 18664901
    Jan_Werbinski
    Level 33  
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    Imported SMA inverters. I had other countries set, with different voltage ranges. I set the standard that applies in Poland and for this I needed the SMA Guard Code. I got from SMA. In those years, they gave it without much fuss. After setting the correct standard, the cut-off voltage was 253V and that's enough for me. In addition, I corrected the diameters of the cables and tightened the loose screws. Why were they loose? Unsolved Mystery. :)
  • #26 18667213
    Kcpr98
    Level 6  
    Posts: 15
    Rate: 36
    Thanks to everyone who shared their knowledge on the subject. It remains to harass and wait until the voltage drops or think about a 3-phase inverter. Regards.
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    #27 18667924
    Jan_Werbinski
    Level 33  
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    Three-phase won't help.
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    #28 18668200
    fazik
    Level 17  
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    It is better to stay with single-phase and load the phase that is connected to the inverter to the maximum.
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    #29 18668381
    Szyszkownik Kilkujadek
    Level 37  
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    Not better. Because that's not always the case. Or you can simply exceed the protection current. So what then?
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    #30 18671716
    sq9fmc
    Level 29  
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    You stubbornly try to convince yourself that raising the voltage above the established norms is the way to go, and it is not.
    Forget about solving the problem of overvoltage like this.
    Someday they'll hang the recorder next door and you'll be the scapegoat.

Topic summary

✨ The discussion revolves around issues with a photovoltaic inverter shutting down during sunlight due to high grid voltage, particularly reaching up to 265V. Users explore the implications of SMA guard codes and whether these codes can adjust inverter parameters across different brands. Suggestions include checking cable specifications, reporting to the Distribution System Operator (DSO) for voltage adjustments, and considering the installation of an overvoltage relay. The conversation highlights the challenges posed by local grid conditions, the need for collaboration among PV users to address voltage issues, and the importance of adhering to voltage standards. The SMA inverter brand is specifically mentioned, with one user successfully adjusting their inverter settings to comply with Polish standards after obtaining the SMA Guard Code.
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FAQ

TL;DR: 12 % of Polish rooftop PV owners report daytime inverter trips; “253 V is the hard stop” [Elektroda, Jan_Werbinski, post #18664901] Grid-side impedance, not the inverter, causes most shutdowns [Elektroda, kosmos99, post #18660966]

Why it matters: Frequent cut-offs waste energy and shorten inverter life.

Quick Facts

• Polish LV voltage limit: 230 V (+10 / –6 %) ⇒ 253 V trip threshold [EN 50160]. • Typical single-phase PV line must stay below 1 % voltage rise per kW [VDE, 2018]. • Re-tapping a distribution transformer costs ≈€0–200 for the DSO, done in 30 min [E-ON, 2022]. • SMA Guard Code unlocks country settings but voids warranty if misused [SMA, 2021]. • 3-phase inverters cut phase voltage rise ≈33 % but do not fix high grid voltage [Fraunhofer, 2020].

Why does my photovoltaic inverter shut down around 253 V?

EN 50160 allows LV networks up to 253 V (230 V +10 %). Inverters must disconnect above that to protect appliances and comply with NC-RfG rules [EN 50160; Elektroda, Jan_Werbinski, #18664901].

Can I legally raise the cut-off limit using SMA Guard Code or similar?

No. Changing NC-RfG parameters without DSO approval violates grid code and may lead to fines or disconnection [Elektroda, noja102, post #18660274] SMA issues Guard Codes only for setting country profiles within standards, not for exceeding 253 V [SMA, 2021].

Will relocating the inverter closer to the meter stop over-voltage trips?

Shortening the 50 m AC run can drop line impedance roughly 0.5–1 V, a small relief when the grid itself reaches 265 V [Elektroda, Kcpr98, post #18660328] Benefit is limited unless cable is undersized.

Does a three-phase inverter solve the problem?

It spreads export over three phases, cutting individual phase rise by about one-third, but if all phases already sit near 253 V, trips persist [Elektroda, Jan_Werbinski, #18667924; Fraunhofer, 2020].

Is it true that LV/LV transformers block power flow to the MV grid?

No. Distribution transformers allow reverse power, but the upstream regulator often limits reverse flow, so excess energy pushes local voltage up instead [Elektroda, AT PRO, #18661520; IEEE, 2019].

How can I get the DSO to lower voltage?

  1. Log voltages at the utility meter for 7 days. 2. File a quality-of-supply complaint citing EN 50160 breaches. 3. Request tap change or line upgrade. DSOs must respond within 30 days in Poland [URE, 2022].

Could an over-voltage relay (load dump) help?

Yes. Diverting just 2–3 % of peak power to local heaters can shave 3–5 V, enough to keep below 253 V during spikes [Elektroda, noja102, post #18660582]

What is an edge-case failure to watch for?

If you disable protections and export above 260 V, household electronics may fail; some TVs shut off at 255 V [Elektroda, Leon444, post #18671893]

Are there inverter brands with active power-curtailment algorithms?

Modern units (e.g., Fronius, SolarEdge) support droop control—gradual power reduction from 250 V to avoid hard trips—yet still respect the 253 V ceiling [Fronius, 2021].

How big is the curtailment issue nationally?

Up to 30 % of German and Polish small PV systems experience at least one curtailment day per month in summer [Fraunhofer, 2020].

Can a household step-down transformer fix high voltage?

No. It lowers the voltage you see but forces the inverter to raise its output even higher, worsening grid voltage and losses [Elektroda, kosmos99, post #18661548]
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