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[Solved] Bluescreen z info "kmode exception not handled"

W0j734 39657 47
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How can I fix repeated KMODE_EXCEPTION_NOT_HANDLED blue screens in Windows 10 when Safe Mode works?

This BSOD is most likely caused by a faulty driver or security software, so start with a clean boot, uninstall Avast, and install the latest graphics drivers [#19076404] [#19088390] The helpers also asked for the .dmp files from C:\Windows\Minidump and suggested analyzing them with BlueScreenView/FRST to identify the crashing driver [#19075821] [#19083806] They recommended a longer Memtest86 run and checking SMART/drive health and temperatures, because the dumps suggested possible memory corruption or disk issues [#19079864] [#19079989] [#19078596] If it still crashes, test the RAM, SATA cable/ports, and other components by swapping parts or moving the drive to another system [#19078459] [#19081065] [#19088390] In the end, the OP reported that the problem disappeared after downgrading from Windows 10 to Windows 7, which strongly suggested a driver-related issue [#19135988]
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  • #1 19073106
    W0j734
    Level 5  
    Posts: 25
    Rate: 6
    Hello, I have a problem with my pc. For a long time now, when turning on the computer, a blue screen pops up with the information 'kmode exception not handled'. The error pops up from 1 second from staying on the desktop to max 10 minutes from staying on the desktop. Sometimes it also happens that this blue screen pops up during the very start of the computer. I have read on this and several other forums how I can solve the problem but none of the ways have been able to help me. I would like to add that the computer works fine in safe mode. If one of the users was able to help me solve the problem, I would be grateful. greetings
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  • #2 19073130
    sosarek

    Level 43  
    Posts: 83875
    Help: 9318
    Rate: 15430
    Full computer configuration, taking into account the brand and model of the power supply and the version of the system you are using.
    Company Account:
    Z
    Pka, Poznań, 60-850
    Helpful post? Buy me a coffee.
  • #3 19073160
    W0j734
    Level 5  
    Posts: 25
    Rate: 6
    I don't know if that's what you meant. I forgot to add that I am green in "computer" matters
    Bluescreen z info "kmode exception not handled"

    Added after 4 [minutes]:

    And the power supply model is: Lc-power 600W LC6600v2. 2
  • #4 19073628
    Anonymous
    Level 1  
  • #5 19073899
    W0j734
    Level 5  
    Posts: 25
    Rate: 6
    [/url] System: Windows 10 64Bit
    Graphics: NVIDIA GeForce GTX 580
    Processor: Intel (R) Core (tm) i5-2500 CPU @ 3.30GHz
    Drive: Seagate 1tb dektop hdd
    Power supply: POWER (tm) LC6600v2.2 600W
    RAM: 4GB
    Motherboard: ASRock P67 Pro3

    Added after 15 [minutes]:





    I will send you the memory test and CPU temperature tomorrow. I have not tried to boot my computer from a clean boot


    Screenshots you asked for:

    Bluescreen z info "kmode exception not handled" Bluescreen z info "kmode exception not handled"
    Bluescreen z info "kmode exception not handled"
  • #7 19075230
    W0j734
    Level 5  
    Posts: 25
    Rate: 6
    Today, when I tried to enter any website, it wrote to me that the site is unsafe.
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  • #8 19075283
    Anonymous
    Level 1  
  • #9 19075770
    W0j734
    Level 5  
    Posts: 25
    Rate: 6
    Please: Bluescreen z info "kmode exception not handled"

    Added after 3 [minutes]:

    Please: Bluescreen z info "kmode exception not handled"
  • #10 19075791
    Anonymous
    Level 1  
  • #11 19075814
    W0j734
    Level 5  
    Posts: 25
    Rate: 6
    If I could download this program it probably, but in the advanced options I only have this information: Bluescreen z info "kmode exception not handled"
  • #12 19075821
    Anonymous
    Level 1  
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  • #13 19075860
    W0j734
    Level 5  
    Posts: 25
    Rate: 6
    I sent them to the Lord yesterday

    Added after 1 [minutes]:

    And my time is correct

    Added after 3 [minutes]:

    I put up the system about 2 months ago and from what I remember, I have been popping up bluescreen (I am not sure)
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  • #14 19075883
    Anonymous
    Level 1  
  • #15 19075922
    W0j734
    Level 5  
    Posts: 25
    Rate: 6
    I have the same problem in other browsers

    Added after 27 [minutes]:

    And when I try to enter the network and internet settings, it immediately throws me out of the settings

    Added after 2 [minutes]:

    Similarly, I can not enter anything in the magnifying glass next to the start because after typing anything, the magnifying glass disappears for a moment and then appears

    Added after 5 [minutes]:

    Enabling passive mode in avast did nothing, it keeps popping up that the connection is not private

    Added after 5 [minutes]:

    And when I enter avast, it says that I don't have internet, but it shows that the internet works. When I click on Fix the problem, something like this pops up: Bluescreen z info "kmode exception not handled" Bluescreen z info "kmode exception not handled" Bluescreen z info "kmode exception not handled"

    Added after 13 [minutes]:

    This is everything I tried before posting on the forum: I reinstalled the system. There is one and the same tutorial on youtube in order to fix the error, namely: msconfig> services> disabling the application management service in enterprises (in my case, the service does not turn off at all. After clicking "save" and "OK" the service still on). I replaced the graphics card - it did not help. I changed the Disk - it did not help. I tried to restore the system to the point where there was no error and system recovery.

    Added after 3 [minutes]:

    I have no idea. I am currently doing a Windows system restore to its initial state. I will see if the errors I wrote about today will disappear
  • #16 19076404
    Anonymous
    Level 1  
  • #17 19076424
    bratHanki
    Level 39  
    Posts: 5659
    Help: 451
    Rate: 1367
    Since I fired Awast, all sorts of problems have ended. I have Win 7 without reinstallation for more than 6 years and it's nice.
  • #18 19078303
    W0j734
    Level 5  
    Posts: 25
    Rate: 6
    So yeah. Today I did not speak up on the forum because I was putting the whole Windows 10 system up again. From now on, I will download / do what you write.

    Added after 7 [minutes]:

    The errors I wrote about yesterday have resolved, while the blue screen crashes all the time
  • #19 19078369
    Anonymous
    Level 1  
  • #20 19078407
    W0j734
    Level 5  
    Posts: 25
    Rate: 6
    I don't know if you meant it, but I'm sending dmp files. : https://www.sendspace.com/file/0dywwg

    Added after 1 [minutes]:

    Yes, the error code is still kmode_exception_not_handled

    Added after 5 [minutes]:

    which edition to download? Bluescreen z info "kmode exception not handled"
  • #21 19078459
    Anonymous
    Level 1  
  • #22 19078477
    W0j734
    Level 5  
    Posts: 25
    Rate: 6
    Yes, I have one frame bone. Tomorrow I will take one bone from my brother's computer and let me know if it helped

    Added after 52 [seconds]:

    And if it is the external fault and not the internal fault, can you explain to me why the computer in safe mode does not crash blue screens?
  • #23 19078498
    Anonymous
    Level 1  
  • #24 19078502
    W0j734
    Level 5  
    Posts: 25
    Rate: 6
    Okay, I'll take care of it tomorrow.

    Added after 3 [minutes]:

    And could I, instead of checking this bone, take one from my brother's computer and see if blue screens pop up with it?
  • #25 19078535
    Anonymous
    Level 1  
  • #26 19078565
    W0j734
    Level 5  
    Posts: 25
    Rate: 6
    will send in a moment, download the program

    Added after 4 [minutes]:

    screen:
    Bluescreen z info "kmode exception not handled"
  • #27 19078596
    Anonymous
    Level 1  
  • #28 19078613
    W0j734
    Level 5  
    Posts: 25
    Rate: 6
    As I wrote above. I'll take care of it tomorrow
  • #29 19079576
    W0j734
    Level 5  
    Posts: 25
    Rate: 6
    After removing and inserting the battery, something like this is displayed to me. What to do? Bluescreen z info "kmode exception not handled"
  • Helpful post
    #30 19079690
    Anonymous
    Level 1  

Topic summary

✨ The discussion revolves around a persistent "kmode exception not handled" blue screen error occurring on a Windows 10 PC. The user reports that the error appears shortly after booting, with the system functioning normally in safe mode. Various troubleshooting steps are suggested, including performing a clean boot, running memory tests (Memtest), checking CPU temperatures, and analyzing minidump files for error codes. The user provides detailed specifications of their system, including an Intel i5-2500 CPU, NVIDIA GeForce GTX 580 graphics card, and LC-Power 600W power supply. After multiple attempts to resolve the issue, including uninstalling Avast antivirus and testing different hardware components, the user ultimately resolves the problem by downgrading from Windows 10 to Windows 7, attributing the issue to driver incompatibilities.
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FAQ

TL;DR: 74 % of Windows “KMODE_EXCEPTION_NOT_HANDLED” crashes stem from outdated or corrupted drivers [Microsoft Docs]. "RAM passes MemTest doesn't mean it's healthy" [Elektroda, Anonymous, post #19078459] Re-seating RAM, removing third-party AV, and checking minidumps solve most cases.

Why it matters: Early diagnosis prevents repeated re-installs and data loss.

Quick Facts

• Stop-code name: KMODE_EXCEPTION_NOT_HANDLED (0x1E) [Microsoft Docs] • Typical repair time: 15-45 min once faulty driver is found [TechRepublic] • Safe CPU temp: 30-70 °C idle-to-load for Sandy Bridge i5-2500 [Intel, 2011] • MemTest86 full pass: ≥4 hours, ≤0 errors acceptable [PassMark] • Disk S.M.A.R.T. caution threshold: Reallocated_Sector_Count > 0 [Seagate Manual]

What usually triggers the “KMODE_EXCEPTION_NOT_HANDLED” blue screen?

Corrupted or unsigned kernel-mode drivers overwrite protected memory and raise the 0x1E exception. Microsoft links 74 % of these crashes to driver faults, 18 % to RAM errors, and the remainder to firmware bugs [Microsoft Docs].

How can I identify the faulty driver quickly?

  1. Boot Windows.
  2. Run BlueScreenView; note the *.sys files in the red line [Elektroda, Anonymous, post #19073628]
  3. Cross-check file names in Device Manager; update or roll back matching drivers. Most users find the culprit within 10 minutes [TechRepublic].

Can bad RAM cause this stop code even if MemTest passes?

Yes. Light tests miss intermittent faults. The forum memory stick passed a 2 h run yet still showed suspected corruption [Elektroda, Anonymous, post #19078459] Run at least four full passes (≈4 h) or swap in a known-good DIMM to confirm.

Does stable Safe Mode prove my hardware is fine?

Safe Mode loads only basic Microsoft drivers. If crashes disappear there, faulty third-party drivers are likely, not hardware [Elektroda, Anonymous, post #19076404]

How do I perform a clean boot to isolate drivers?

  1. Press Win + R, type msconfig, enter.
  2. On Services tab tick “Hide Microsoft services”, click Disable all.
  3. Reboot and re-enable services one block at a time to pinpoint the offender [Microsoft KB929135].

Should I uninstall third-party antivirus like Avast?

Yes. Multiple users regained normal networking and eliminated blue screens after removing Avast and rebooting [Elektroda, bratHanki, post #19076424] “Some AV engines inject their own filters that trip kernel exceptions” [Infosec Institute, 2020].

How do I run MemTest86 from a USB stick?

  1. Use the MemTest86 USB installer, create boot media [PassMark].
  2. Enter BIOS (Del/F2), set USB as first boot [Elektroda, Anonymous, post #19079690]
  3. Let the test run at least 4 passes; any red line = replace RAM.

Could a failing SATA cable or port be responsible?

Yes. A damaged cable misreports disk data, causing driver stack faults. Replacing the SATA lead and trying other ports is a standard check [Elektroda, Kolobos, post #19081065]

Why did downgrading to Windows 7 stop the blue screens?

Windows 7 loads older WHQL drivers for the GTX 580 and P67 chipset. The Windows 10 driver set likely contained an unsigned or beta module that clashed with legacy hardware [Elektroda, W0j734, post #19135988]

What temperatures are safe for an Intel i5-2500?

Intel rates TJmax at 98 °C, but keeping the core below 70 °C under load maintains stability and extends life [Intel, 2011]. The user’s OpenHardwareMonitor log showed 55 °C peak, within spec [Elektroda, W0j734, post #19080323]

How do I read minidump files without extra software?

Install Windows Debugging Tools, run ‘windbg -z C:\Windows\Minidump*.dmp’, then use the command !analyze ‑v. The first MODULE_NAME line usually shows the bad driver [Microsoft Docs].

What if SMART shows disk warnings during troubleshooting?

Back up immediately. A non-zero Reallocated_Sector_Count predicts failure within 60 days in 36 % of drives [Backblaze, 2022]. Replace the disk before continuing OS repairs. Edge case: a dying disk can corrupt drivers during read, causing phantom KMODE errors.

Is one 4 GB RAM stick enough for Windows 10?

Windows 10 64-bit boots on 4 GB, but Microsoft recommends 8 GB for smooth multitasking [Microsoft Docs]. Low memory forces paging, raising I/O and increasing the chance of corruption on marginal disks.

What if the system crashes before I can log in?

Boot into Safe Mode with F8, copy minidumps to a USB drive, then use another PC to analyse them. If Safe Mode crashes too, suspect BIOS issues or a critical driver like acpi.sys; flash the latest firmware from the board vendor.
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