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Issue with Technicolor CGA2121 Router: Connectivity Loss on Asus Router, Console & TV

pprzybylski80 18657 43
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Treść została przetłumaczona polish » english Zobacz oryginalną wersję tematu
  • #31 19468055
    IC_Current
    Network and Internet specialist
    Yes. You only have to make sure that the operator's device does not work in bridge mode (modem) but in router mode and you have to make sure that there is no limit to the number of wired clients connected. To do this, call the operator's hotline and ask.
    Helpful post? Buy me a coffee.
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  • #32 19468092
    takijasiu
    Level 25  
    There is also a 4th option, the simplest, which I don't understand why you didn't choose it.

    4. You forget the ASUS router and just use the Technicolor CGA2121 in router mode with WiFi. The name of the WiFi network and the password are configured from the client panel in Multimedia.

    After all, why didn't you do that from the beginning? Could the subscription with WiFi on be PLN 5 more expensive per month?
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  • #33 19468821
    pprzybylski80
    Level 5  
    In fact, since the gentleman from Multimedia connected the Technicolor, it works in modem mode. I didn't even ask about WiFi from the Technicolor, because I thought this Asus was better.
  • #34 19468841
    takijasiu
    Level 25  
    The person who assembles this Technicolor cga2121 device did not explain to you in what mode it sets it? If it works in bridge mode from the beginning, then 3 clients connected to it by cable were not allowed to work at the same time.

    It turns out that ASUS is not better, it is a bottleneck. Maybe it's better to switch the operator's device into router mode with WiFi?

    The person who installed the device from the operator did not point out to you that your router may be a bottleneck? After all, if a guy walks around and assembles 10 or 20 such devices a day, he should more or less realize that 300Mbps may be too much for older router models.
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  • #35 19468958
    pprzybylski80
    Level 5  
    He did not say anything.
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  • #36 19468999
    Anonymous
    Level 1  
  • #37 19469015
    pprzybylski80
    Level 5  
    Technicolor does not produce WiFi even when I turn on the button, the network is a few seconds and disappears. And I can only connect one device to it via cable.
  • #38 19469030
    takijasiu
    Level 25  
    Multimedia has a panel where you can check some of the settings - https://www.multimedia.pl/Multimedia.pl/media/Instrukcje/1.pdf - maybe check what you have in this panel?

    In general, switching to router mode with WiFi will cause you to have 300Mbps over Ethernet, and over WiFi it's probably also more than 100Mbps (I don't know how much this Technicolor draws).
  • #39 19469198
    RobeMek
    Level 27  
    These modems are mainly antiques and remnants from Virginia, i.e. hub3 equivalents with branded Polish software loaded.


    1Gbps on LAN
    300Mbps wifi 2.4GHz
    600Mbps wifi on 5GHz

    In general, they are mediocre in operation, with several connected devices and often hang.

    However, they work best as a modem. ;)
  • #40 19470171
    pprzybylski80
    Level 5  
    So it will be best to buy a router that supports 300 mb/s
  • #41 19470745
    takijasiu
    Level 25  
    Well, if you like to buy more devices, cool. You have a device from the operator that colleague RobeMek described in post #39. I cannot relate to this description in terms of the failure rate of this device. Well, since you have this device, why not try to use it.

    You just need to know in what mode this device works - as a Z NAT router or as a bridge. And don't guess it by judging if it's putting out wifi or not putting out wifi. Ask the operator.

    Regarding what a colleague wrote here earlier, that only a technician can do it on the operator's hotline - well, on a cable TV in a large city where I live (not Warsaw) all operators have access to a panel where you can perform standard, template tasks, in cases in which clients call. These are not the times when you need to know each other to reconfigure the terminal at the client's, there are simply panels for that and operators have access to them. Maybe it's similar in Multimedia, I don't know.
  • #42 19470983
    pprzybylski80
    Level 5  
    Technicolor from multimedia works as a modem. And in total, I would switch it to the router, but if you have to hang it every now and then, it will end up being replaced. Today I will call multimedia and switch the Technicolor to the router and see how it works.
  • #43 19471030
    RobeMek
    Level 27  
    Check, those in Poland have a completely different soft and sometimes the layouts are changed like a newer one, it's actually a model produced since 2013 with minor changes to the version or housing design. Usually it works without a problem as soon as 2-3 devices, I had over 20 of them, mainly under wifi, probably because there were problems with losing the network and the router crashing from time to time.


    In addition, in the router mode, it was limited to 3-4 sessions (that's what I had in the subscription) because it happened that with more devices it started to hang or there was no Internet connection. :/

    For some time I was so tired before I connected my own router NETGEAR Nighthawk R7000P (1 Gbps LAN, Wifi up to 600 Mbps at 2.4 GHz and 1600 Mbps at 5 GHz) to and since then no problems, the device limits have also disappeared.
  • #44 19471612
    pprzybylski80
    Level 5  
    My technicolor is from 2020. I'll see how it will work as a router, it will be linden, I'll be messing around.
    Thank you for your help and patience.

Topic summary

The discussion revolves around connectivity issues with a Technicolor CGA2121 modem/router, which was installed by Multimedia. The user reported that their Asus router, gaming consoles, and TV were experiencing internet connectivity problems. Various troubleshooting steps were suggested, including checking the connection setup, switching the Technicolor to bridge mode, and ensuring proper configuration of the Asus router. It was noted that the Asus RT-AC51U router has a limitation of 100 Mbps on LAN/WAN ports, which could hinder performance for a 300 Mbps internet plan. Recommendations included contacting the service provider to switch the Technicolor to router mode and considering a more capable router for better performance. The user ultimately decided to replace the Asus router for improved speed and connectivity.
Summary generated by the language model.
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