logo elektroda
logo elektroda
X
logo elektroda

[Solved] EARU Tuya Zigbee energy meter - no record of daily energy consumption

mp0011 1527 1
ADVERTISEMENT
This content has been translated flag-pl » flag-en View the original version here
  • Suspected Tuya app or server issue causing zero daily logs

    #1 21414171
    mp0011
    Level 13  
    Posts: 118
    Help: 5
    Rate: 22
    Welcome,

    I have a Chinese EARU energy meter/fuse under tuya/zigbee. So far it has worked perfectly, unfortunately yesterday it stopped recording energy consumption data.
    The readings are normal, everything can be seen "live", but already the daily consumption by hour has stopped working, it shows zero.

    I have tried adding and removing it from the app, including deleting the whole gateway and reinstalling - nothing helps. The other device, the socket, logs data normally, you can see the 'daily' consumption.

    Is there any option to reset it somehow? Remove and add as a new device? When I delete, and add, there is the old data....
    I have the impression that it's a problem with the app or the TUYA servers....
  • ADVERTISEMENT
  • Socket consumption was subtracted from total energy readings

    #2 21414718
    mp0011
    Level 13  
    Posts: 118
    Help: 5
    Rate: 22
    After several reinstallations, including changing the software from tuya smart to brilliant smart, nothing helped. Eventually I went back to TUYA and rebooted everything (deleted devices and cleared data).

    I suspect, after the fact, that the socket was subordinated to the meter, so the socket's consumption was being subtracted from the overall consumption, which is why it was recording ZERO daily consumption. Momentarily, the socket was hooked up as the only device under the meter to test the readings, so socket consumption = overall consumption. This works a bit silly, I expected it to only affect the display of the overall intake in some places (which was duplicated) and not also the recording of the 'overall' intake.
ADVERTISEMENT