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Tuya Smart Watering Device Not Connecting to Smart Life App, WiFi Icon Flashing

jandek_84 33 3
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  • #1 21618045
    jandek_84
    Level 11  
    Hi, I have a problem with the above described device. I bought a used one 100% working as described. Unfortunately I can't connect it to Smart Life. It is detected as a "smart watering device", the wifi icon flashes but when trying to add it displays the message "adding device failed. I tried on two 2.4Gh routers, did ap on my phone. Unfortunately it fails to connect.
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  • #2 21618475
    p.kaczmarek2
    Moderator Smart Home
    The first thing I would recommend checking is Bluetooth and allowing location access for the Smart Life app. I remember when I had that turned off there were weird pairing issues. And the second thing is, are you pairing with the Smart Life app - that's the exact name? Try it with the normal Tuya app.
    Helpful post? Buy me a coffee.
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  • #3 21618648
    jandek_84
    Level 11  
    I also checked the Tuya and Moes app. Smart Life has all the permissions. I have more than a dozen Tuya devices and for a test I removed and re-added one of them with no problem.
  • #4 21618651
    p.kaczmarek2
    Moderator Smart Home
    Do you do a long reset? Do you have instructions maybe? They often have two pairing modes there - via AP and via BT, have you tested both?
    Helpful post? Buy me a coffee.
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