logo elektroda
logo elektroda
X
logo elektroda
Advanced Search
logo elektroda

Tuya SmartHome - I cannot add 230V ZigBee sockets, other devices work

gruniu 450 8
ADVERTISEMENT
Treść została przetłumaczona polish » english Zobacz oryginalną wersję tematu
Reply | New topic
  • #1 21613850
    gruniu
    Level 18  
    Hi
    I have a SmartHome built on Wi-Fi and ZigBee, via the Tuya app.
    I have been unable to add 230V ZigBee sockets to the aforementioned app for some time.
    I install all other devices without any problem.
    Resetting the devices does not help. For testing I removed one socket and after one minute I could not add it anymore.
    Attachments:
  • ADVERTISEMENT
  • #2 21615885
    freebsd
    Level 42  
    Which Wi-Fi router are you using? What are your wireless network settings?
  • ADVERTISEMENT
  • #3 21616298
    gruniu
    Level 18  
    And what does it matter whether ZigBee?
  • ADVERTISEMENT
  • #4 21616907
    freebsd
    Level 42  
    >>21616298 Sorry - I did not read carefully.

    Added after 3 [minutes]:

    Specify socket and gateway models. Wi-Fi or Ethernet connected gateway?
  • ADVERTISEMENT
  • #5 21642973
    krzysgda25TU
    Level 2  
    >>21613850 Hello, did you manage to solve the problem with the plugs? I have an identical problem. When they were connected, they worked. When disconnected they cannot be connected - 4 pieces.
    Plug model BSD33 BRAMKA after Wi-Fi
    I have a thermometer also on Zigbee, no problem with it
  • #6 21642976
    gruniu
    Level 18  
    Unfortunately, no.
  • #7 21642981
    krzysgda25TU
    Level 2  
    >>21642976 .
    I'm thinking of buying one new one or the one I have I'll give to another person who also has a gateway and see if he can add it. I probably tried for half a day to add until finally the app wrote that I had reached the limit of connected devices
    Question: where is the problem? Changing the Wi-Fi network and leaving it on for longer did not help
  • #8 21643028
    gruniu
    Level 18  
    I have this problem, but with ZigBee.
    Interestingly, the gas sensor, I added without any problem.
  • #9 21643825
    krzysgda25TU
    Level 2  
    I think they have stopped supporting it. Today I found this info on AliExpress
    Comparison table showing WiFi and Zigbee plug versions with protocol support info

    Added after 1 [minute]:

    gruniu wrote:
    I have this problem, but with ZigBee.
    Interestingly, the gas sensor, I added without any problem.
    .
    It's identical to me - with the thermometer it works, the plugs no longer.
Reply | New topic
Report a violation of the law

Topic summary

A user with a Tuya SmartHome system integrating Wi-Fi and ZigBee devices reports inability to add 230V ZigBee sockets via the Tuya app, despite successful addition of other devices. Device resets and removal attempts did not resolve the issue. Respondents requested details about the Wi-Fi router, wireless network settings, socket and gateway models, and whether the gateway connects via Wi-Fi or Ethernet to diagnose the problem.
Summary generated by the language model.
Popular Topics
ADVERTISEMENT