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Tuya SmartHome - I cannot add 230V ZigBee sockets, other devices work

gruniu 189 3
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  • #1 21613850
    gruniu
    Level 18  
    Hi
    I have a SmartHome built on Wi-Fi and ZigBee, via the Tuya app.
    I have been unable to add 230V ZigBee sockets to the aforementioned app for some time.
    I install all other devices without any problem.
    Resetting the devices does not help. For testing I removed one socket and after one minute I could not add it anymore.
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  • #2 21615885
    freebsd
    Level 42  
    Which Wi-Fi router are you using? What are your wireless network settings?
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  • #3 21616298
    gruniu
    Level 18  
    And what does it matter whether ZigBee?
  • #4 21616907
    freebsd
    Level 42  
    >>21616298 Sorry - I did not read carefully.

    Added after 3 [minutes]:

    Specify socket and gateway models. Wi-Fi or Ethernet connected gateway?
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