Control of Velux polycarbonate windows with the Nexwell automation system

Good morning,

I would like to ask if any of the esteemed forum members have knowledge about connecting Velux skylight systems(external blinds and window opening/closing) with Nexwell automation?
The problem is that we cannot cope with connecting the control of the
windows to the automation. The entire Velux window system(external roller shutters and
window opening/closing actuators) are set up/configured and it is
it is possible to control them by radio from the system remote controls.It appears that I have
I seem to have all the necessary modules and controllers (KUX110,KLF200) to connect the two systems, but the
the problem arises during their configuration and is due to a lack of communication between the devices.
communication between the devices. The only thing I have managed to connect so far is a roller shutter with the Nexwell system.
attempts to connect other devices fail and result in the
resetting the settings in the Velux remote controls.
I know that the two systems are quite closed, but I didn't expect the connection and communication to be so problematic.

Thank you in advance for your help.