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HP Support Center does not work due to the lack of Adobe Flash Player support.

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  • #61 19493343
    romeo743
    Level 12  
    Hello.

    I have an HP 4180 printer.
    Windows 8.1
    The HP Service Center application works, previously there were the problems described above.
    Attached is the Hp.
    Unfortunately, I am not a computer scientist. :cry:
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  • #62 19523081
    lukaszmro28
    Level 1  
    I have an HP DeskJet Ink Advantage K209a All-in-One. On my PC (Windows 10 x64) the hpiscnapp.exe file from which the scanning window opens was located in C:Program Files (x86)HPDigital Imagingbin
    Thank you for your help.
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  • #63 19841435
    pikkacz
    Level 1  
    You can still use FP from 2019 under Win10 / 64, method:

    1. Block windows updates (Windows Update Blocker - sordum org)
    2. Remove the existing Flash software with the flash uninstaller from Adobe.com
    3. Install flashplayer_ax (older version - for internet explorer and system applications) when installing by selecting the option do not update - the last installer window
    4. Turn on windows updates

    Additionally:
    You can install FP under Chrome and Firefox - but new browsers churn this add-on by default.
    You can play flash games in peace

    3A. install K-meleon browser with Gecko engine (mozilla)
    3B. additionally install npapi flashplayer
    go to step 4.
    Flashplayer updates are excluded, of course, everything works - but how safe is it everyone has to judge for himself ...
    Password to the archive: fix (always after a dash in the name)

    I didn't write it, but it is quite important.
    Flashplayer_ax installer must be run in Windows7 compatibility mode as administrator (Right Mouse Button - Properties - Compatibility).

    Restart the computer, after restarting the HP Center works like new ...
    Tested for Win10 / 64 1803 (pro) and 21h2 (home)
    Attachments:
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  • #64 19879262
    bogdanzieba
    Level 29  
    Hello, do you have an idea how to enter the network configuration menu in this printer? It used to be possible to do this through an HP Service Center, but it is known to not work.

    I would like to configure it to work on the network, but unfortunately I cannot.

    HP Support Center does not work due to the lack of Adobe Flash Player support.
  • #65 20094125
    Mario2123
    Level 4  
    pikkacz wrote:
    Under Win10/64 it is still possible to use FP from 2019, method:

    1. Block windows updates (Windows Update Blocker - sordum org)
    2. Remove existing Flash software with flash uninstaller from Adobe.com
    3. Install flashplayer_ax (older version - for internet explorer and system applications) when installing by selecting do not update - the last window of the installer
    4. Enable windows updates

    Additional:
    You can install FP under Chrome and Firefox - but new browsers by default cull this add-on.
    To safely play flash games you can

    3A. install the K-meleon browser with Gecko engine (mozilla)
    3B. install additionally flashplayer npapi
    go to point 4.
    Flashplayer updates are of course excluded everything works - but how safe it is everyone must judge for themselves....
    Password to the archive: fix (always after the dash in the name)

    I did not add but it is quite important.
    The Flashplayer_ax installer must be run in Windows7 compatibility mode as an administrator (Right Mouse Button - Properties - Compatibility).

    Restart the computer, after restarting the HP Center works like new....
    Tested on Win10/64 1803 (pro) and 21h2(home)


    Under me it works just fine even under Windows 11

    When I read this topic it was March 2021 at the latest I read the latest content

    I downloaded this HP Center or something like that, and of course did not work flash
    But thanks for this post, it helped and works
    Printer will still serve

    Also as I said works under even the latest systems, Windows 11 :D

    2023/12: Method still works also use :D :D .
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  • #66 21523453
    cstwor
    Level 10  
    >>20094125 .

    I bought an old scanner to scan photos on film. However, I can't find the HP Photosmart software/HP Service Centre anywhere - anyone have any suggestions where to download this from?
    Currently I can only scan documents on the default drivers.
  • #67 21524341
    jendrekzbyd
    Level 2  
    I installed NAPS2, configured it and it has been in use for many months - it works.

Topic summary

The discussion revolves around the inability to use the HP Support Center for scanning documents due to the discontinuation of Adobe Flash Player support. Users with various HP printers, including the HP Officejet J4580 and HP Deskjet models, express frustration over the loss of functionality. Several solutions are proposed, including locating executable files (e.g., scan.exe) within the HP software installation folder, using alternative applications like HP Scan Extended, NAPS2, and Windows Scanning app, and accessing the printer's Embedded Web Server for management. Some users report success in scanning documents using these alternatives, while others continue to face issues with limited functionality or compatibility with older operating systems. The conversation highlights the need for HP to develop a new management program in light of the Flash Player discontinuation.
Summary generated by the language model.
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