FAQ
TL;DR: Zigbee/Tuya voltage or power automations can delay ≈30 seconds, and some only update when the meter screen is open—"it will poll less often" [Elektroda, 12robert12, post #20613633] Wi‑Fi plugs often trigger reliably; Zigbee via Tuya hub may need fixes [Elektroda, ciarek999, post #20634608]
Why it matters: This FAQ helps Tuya/Smart Life users fix scenes that only work when the app’s voltmeter/power tab is open.
Quick Facts
- Typical Zigbee status/trigger latency: ≈30 s; Wi‑Fi may be longer in some Tuya setups [Elektroda, 12robert12, post #20613633]
- EU nominal mains is 230 V with ±10% tolerance (207–253 V). Set thresholds accordingly (*Mains electricity by country*).
- Mains‑powered Zigbee plugs are routers (don’t sleep), but attribute reporting can rely on gateway polling (*Zigbee Device Types*; *Reporting*).
- Tuya scenes can run in cloud or locally; local linkage depends on hub/firmware and DP support (*Tuya Smart Scene Linkage*; *Local Scenes*).
- Induction motors can draw 5–7× rated current on startup; check smart plug inductive ratings before controlling pumps (*Inrush current*).
Why does my Tuya scene only work when the voltmeter/power screen is open?
Because the app/gateway polls device attributes more often when that screen is active. When you leave it, reporting slows, so the scene fails to see changes. Users observed the behavior with voltage/power states in Tuya/Smart Life [Elektroda, bolec310, #20479392; Elektroda, ciarek999, #20634608]. As one expert noted, “when the voltage screen is not active, it will poll the status less often” [Elektroda, 12robert12, post #20613633]
Is this a faulty socket or a Tuya app/gateway issue?
Evidence points to the Tuya app/gateway. Two different plugs showed the same symptom, yet the same Zigbee plug reported fine under Home Assistant, indicating the hardware is capable [Elektroda, bolec310, #20480294; Elektroda, ciarek999, #20634608]. This suggests Tuya’s gateway/app polling or scene engine isn’t consuming updates reliably [Elektroda, 12robert12, post #20613633]
How do I make voltage/power-based automation work without keeping the app screen open?
Use one of these workarounds: 1) Move the automation to Home Assistant with a Zigbee coordinator; reporting works continuously [Elektroda, ciarek999, post #20634608] 2) Use a Tuya Wi‑Fi plug for the trigger; several users report reliable scenes [Elektroda, pigwoz, post #20658005] 3) Use a Tuya hub that supports local scenes and enable local linkage for the device if available (Local Scenes; Tuya Smart Scene Linkage).
What trigger delay should I expect on Zigbee vs Wi‑Fi in Tuya?
Expect ≈30 seconds on Zigbee; Wi‑Fi may be longer, per user testing [Elektroda, 12robert12, post #20613633] Delays stem from attribute polling intervals and cloud scene processing (Reporting; Tuya Smart Scene Linkage).
My scene uses voltage >245 V. Should I adjust the threshold?
Yes. EU mains nominal is 230 V with ±10% tolerance, so 207–253 V. If your voltage dips near 235–245 V, a high threshold may never trigger (Mains electricity by country). One user advised lowering the threshold to match observed values [Elektroda, emariusz, post #20640037]
Zigbee plug reports only when the screen is open. Why did it work in Home Assistant?
HA subscribes to attribute reporting from the device, while the Tuya hub may rely on slower polling [Elektroda, ciarek999, post #20634608] Zigbee supports attribute reporting with min/max intervals and reportable change; correct bindings make it stream updates without manual polling (Reporting).
Can I keep a measuring plug always on to control another plug as a workaround?
Yes. Keep the first plug always on to measure/report, and let it control a second plug. The idea is to avoid sleep/polling gaps on the measuring device [Elektroda, freebsd, post #20480284] Ensure total load and inductive ratings are respected for safety.
Edge case: Why does my power-based scene not trigger near the threshold?
Some devices report only when changes exceed a configured delta (reportable change). If power hovers around the threshold without crossing the delta, no report arrives, so the scene never fires (Reporting). This matches reports of sporadic “surprises” only when the app screen was active [Elektroda, pigwoz, post #20656405]
How can I diagnose whether the problem is the hub or the plug?
Try this 3‑step check: 1) Pair the same Zigbee plug to a local coordinator (e.g., Home Assistant ZHA/Zigbee2MQTT). 2) Watch continuous voltage/power telemetry. 3) If it streams in HA but not in Tuya, the Tuya hub/app is the bottleneck [Elektroda, ciarek999, #20634608; Reporting].
Will firmware updates help Tuya plugs or hubs with scenes?
They can. Update both the plug and the Tuya gateway in the app. Users asked about pending updates when troubleshooting similar issues [Elektroda, freebsd, post #20480284] Tuya’s scene reliability and local linkage features depend on firmware capabilities (Tuya Smart Scene Linkage; Local Scenes).
My Wi‑Fi plug drops offline every few days. How can I stabilize it?
Use 2.4 GHz only, assign a DHCP reservation, and improve RSSI with a closer AP or extender. Disable aggressive band steering on dual‑band SSIDs. Vendors recommend these steps for smart plug stability (Smart Plug Keeps Going Offline). One user reports periodic resets were needed on Tuya Wi‑Fi without improved coverage [Elektroda, ciarek999, post #20636023]
Is it safe to switch a hydrophore pump with a smart plug?
Check inductive load ratings. Induction motors can draw 5–7× rated current at start, which can exceed plug contacts and cause welding (Inrush current). Use a contactor/relay rated for AC‑3 motor loads, driven by the smart plug, if the plug isn’t explicitly rated.
Can I make Tuya scenes run locally to avoid cloud/polling delays?
Yes, if your hub and device support local scenes. Tuya offers local linkage for specific hubs/DPs. Check product pages or app indicators for "Local" scene support (Local Scenes; Tuya Smart Scene Linkage). Otherwise, run automations locally via Home Assistant [Elektroda, ciarek999, post #20634608]
How do I set a reliable “power > X W” trigger in Tuya?
1) Pick a Wi‑Fi plug known to report in background [Elektroda, pigwoz, post #20658005] 2) Set the threshold comfortably above idle plus noise (e.g., idle + 20–50 W). 3) Add a delay filter (e.g., >X W for 10–30 s) to avoid spurious spikes if the app offers it (Tuya Smart Scene Linkage).
Why does the plug seem to stop measuring after a few minutes?
It likely reduces reporting when the telemetry screen isn’t active, to save bandwidth/processing. Users saw a repeating pattern of measurement “stopping” unless the meter tab was open [Elektroda, bolec310, post #20479392] That aligns with gateway‑driven polling rather than continuous reporting [Elektroda, 12robert12, #20613633; Reporting].
What brands or tools can help avoid this limitation?
Use a Tuya Wi‑Fi plug if your Zigbee hub polls slowly [Elektroda, pigwoz, post #20658005] For Zigbee, pair with Home Assistant (ZHA or Zigbee2MQTT) to enable proper attribute reporting and local automations [Elektroda, ciarek999, #20634608; Reporting].