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Can OpenBeken improve connection stability of Tuya smart device?

panopa847 729 4
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  • #1 20717358
    panopa847
    Level 2  
    Hi all,
    I have device bk7231n plug 1.1.8. currently it runs the tuya firmware.
    during the day, the device stops responding for 3-5 minutes every few hours (seems random). there is no ping to the device.
    I thought it might be related to their servers so I used cloudcutter to cut it from their servers. still the problem persists.
    will switching to OpenBeken help with this problem?
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  • #2 20717369
    p.kaczmarek2
    Moderator Smart Home
    It's hard to tell what is the cause of the problem. Does the physical button on the device works when it's not responding to ping?

    Have you tried moving the device closer to your router?

    You can try to make 2MB firmware backup and flash OBK, in worst case you can always go back to Tuya firmware (restore the backup).
    Helpful post? Buy me a coffee.
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  • #3 20717389
    panopa847
    Level 2  
    since it is random it's hard to catch it.
    the device in the smart plug is a TV, and sometimes it happens when I watch TV, so at least I can say the plug is not switched off (I just get a notification).
    the device is ~1m from the router in direct line of sight.
    from what you write it seems my situation is rare..?
    does OpenBeken usually provide better stability vs the tuya firmware for these bk7231n/cb2s/LSPA9 devices?

    Added after 2 [hours] 42 [minutes]:

    just checked, the physical button on the device does work when it's not responding to ping
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  • #4 20718275
    ferbulous
    Level 18  
    >>20717358

    I'd say yes, one of my switches no longer had disconnection issues after flashing to openbk
  • #5 20718301
    p.kaczmarek2
    Moderator Smart Home
    Well, let's try, but if the issue in the hardware, there is not much we can do. Well, unless the issue is the Power Supply, then we can use PowerSave 1...
    Helpful post? Buy me a coffee.
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