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Random Wifi Disconnects on Newly Transitioned OpenBeken Devices - Router Range or Settings Issue?

DCG 1407 11
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  • #1 20728971
    DCG
    Level 6  

    Hello Team,

    I have moved to OpenBeken devices just a week back, it's been going good, however for a few devices, I have observed they lose WiFi connection randomly.

    Screenshot with a diagnostic message about WiFi connection, including information on lost packets, signal strength, and reboot reason. Screenshot displaying a message about weak WiFi signal and connection loss. Diagnostic text regarding WiFi connection issues. Screenshot showing a report on WiFi connection, indicating weak RSSI signal (-72dBm) and reasons for device reboot.


    Is there any settings that I need to change? Because for the same devices which were on Tuya earlier, I didn't face such issues.

    Or is this related to my WiFi router range?

    Please help
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  • #2 20729798
    pryanik333
    Level 2  

    I also see random reboots.
    Temperature graph showing drops and rises over a timeline.
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  • #3 20730598
    p.kaczmarek2
    Moderator Smart Home
    What kind of device? Some cheapest devices may require PowerSave 1 option in order to be stable.
    Helpful post? Buy me a coffee.
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  • #4 20731391
    DCG
    Level 6  
    all the above devices are bk7231t Bulbs..
  • #5 20731411
    pryanik333
    Level 2  

    Mine is also BK7231T:
    Wi-Fi IR Remote Control with T & H Sensor (S09)
    P8/P26
  • #6 20731413
    p.kaczmarek2
    Moderator Smart Home
    How does your MAC addresses look like? Maybe you've cleared RF partition?
    How far from the router?

    Maybe it's not related to the range itself, but to the number of devices? Or maybe neighbour has changed his WiFi network channel and now you get interference?
    Helpful post? Buy me a coffee.
  • #7 20731470
    DCG
    Level 6  

    p.kaczmarek2 wrote:
    How does your MAC addresses look like? Maybe you've cleared RF partition?
    How far from the router?

    Maybe it's not related to the range itself, but to the number of devices? Or maybe the neighbor has changed his WiFi network channel and now you get interference?


    I did change my Wi-Fi channel to 11 from 1, but it did not make much difference.

    MAC address looks fine... no change in that.

    For now, I have added another router as an extender, and that seems to have resolved it for now... will monitor for a few days.
  • #8 20967397
    hipihei
    Level 4  
    I have also same type problem.. I have nedis lightswitch that i flashed open beken, but it randomly drops off from wifi.. then reconnects.. i keeps doing that for some hours and then just starts working again. But that is not a router range issue because i've moved the router to about 3-4m with nothing in between.. I've tried multiple settings and the problem persists.. My esphome modules work perfectly.. Don't know what else to do than to replace the bk modules (i have like 10 switches) with esp-12.. It's quite a bit of work but at least i don't have to waste the switches if i don't find the solution with open beken..
    -Jani
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  • #11 20969704
    hipihei
    Level 4  

    >>20967409
    Hello!
    I'm not quite sure how to do it properly..I can't find anything in the device configuration flags about the power save..so i tried the 'Execute custom command' and wrote 'PowerSave' in there. I just tried that to see if i leave the parameter 1 or 0 out then would it show me the status, but it just said PowerSave turned to 1..so i don't know what the state of the power save was.. What it *should* be? (I think having power save on in a small wifi light-switch feels counterintuitive; when it goes to sleep->wifi drops off..)
    Best Regards,
    Jani

    Added after 6 [minutes]:

    >>20967436
    Hello!
    I have neither..nor Alexa..I have very simple wifi only like 5 esp devices (ESPHome with homeassistant), one intel nux as hassos server, and this openbeken switch.. I'm planning adding more, but i think this switch problem needs to be solved first so i know which hardware route to go..
    Best Regards,
    Jani
  • #12 21002752
    hipihei
    Level 4  

    Hello again!
    I already thought that the PowerSave option might have helped my issue with openbeken in these nedis smartlife wall switches.. anyway.. the issue returned and i saw and heard the switch started dropping off of wifi again a day before yesterday. I thought maybe we had some small power outage and i just wasn't aware of it and logged in to the switch and i tried setting the PowerSave on again.. (i think i have it on start up, but just to be sure i tried it again) No help..it was in loop again..like 20 sec to couple of minutes everything is well and then it drops out..light bulb status leds go out and after some like 10-20 secs it starts to blink the 'offline led' and logging into wifi and then connects back up and the whole cycle starts again.. it started working after an hour or two spontaneously.. in the morning it was connected but not in sync with homeassistant status until both button were pressed once..i think i left it like this when i went sleeping.. So something strange going on.. The switch itself is rather new..it's been in use only few months and having this issue i believe from the beginning. If it was older, i'd suspect the psu caps, but i'm running out of ideas here.. any tips are welcome..

Topic summary

The discussion revolves around issues of random WiFi disconnects experienced with OpenBeken devices, specifically BK7231T bulbs. Users report that these devices, previously stable on Tuya firmware, now face connectivity problems. Suggestions include checking device settings, particularly enabling the PowerSave option, and considering the impact of WiFi channel interference and the number of connected devices. One user resolved their issue temporarily by adding a router extender. Despite attempts to adjust settings, including changing WiFi channels and enabling PowerSave, some users continue to experience intermittent connectivity issues, leading to considerations of replacing the devices with ESP-12 modules for better reliability.
Summary generated by the language model.
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