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[Solved] Two roller shutters on one switch - one goes up, the other every click

baxxterhp 7704 15
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Treść została przetłumaczona polish » english Zobacz oryginalną wersję tematu
  • #1 16378293
    baxxterhp
    Level 10  
    Hello, I have this problem I have 6 roller shutters (radio) connected to 3 switches. 2 switches raise and lower the roller shutters without any problem. With one of them I have a problem, the roller shutters go down, but when I want to raise one of them, the other one stops. Only after a few clicks does the other one move.

    the motors have phase support
    the distance from the motor to the switch is approx. 11m (there is a problem with this one) and about 18m to the other one (this one works)
    wires in the wall 5x1.5mm2, bridged in the box by the windows by twisting, soldering and insulating

    Please advise what to do
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  • #2 16378531
    kindlar
    Level 42  
    Plug in only the one with the problem and test to eliminate the faulty motor, mechanism, others.
  • #3 16378539
    baxxterhp
    Level 10  
    Yesterday, the roller shutter service guys visited and found out that the reason for this was the large distances from the switches to the motors, and they inserted resistors between the N and the phase to help - but they did not help

    maybe they are too weak or just the opposite, or the motor is simply hit
  • #4 16378564
    Anonymous
    Level 1  
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  • #5 16378572
    baxxterhp
    Level 10  
    I can't check the box at the window because it is plastered over, but when connecting one roller shutter it is better, the roller shutter goes up with almost every click
  • #6 16378579
    kindlar
    Level 42  
    Can you swap the switch to check?
  • #7 16378601
    baxxterhp
    Level 10  
    The switch doesn't do anything, I did tests on manually shorting the wires (the switch was also swapped)
  • #8 16382901
    arlix
    Level 16  
    baxxterhp wrote:
    Hello, I have this problem I have 6 roller shutters (radio) connected to 3 switches.
    .

    Are these roller shutters radio-controlled or wired?
    If wired, how is the separation of the motors ensured - relays, special switch?
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  • #9 16382931
    Krzysztof Kamienski
    Level 43  
    baxxterhp wrote:
    Yesterday the gentlemen servicing the roller shutters visited and found that the reason was the large distances from the switches to the motors and between the N and the phase they inserted resistors which were supposed to help - but did not
    The resistors, between the phase and the N . Prima aaaa... Prilis :D I don't know about your roller shutters, but mine (made in the USA) mainly have problems with limit switches and sometimes a planetary gear made of some miserable cast steel that jams to one side.
  • #10 16382971
    baxxterhp
    Level 10  
    The roller shutters are radio-controlled, so they can be connected to one switch. However, when one is plugged in, it goes up and down, but when I add a second one, there is a problem
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  • #11 16383672
    arlix
    Level 16  
    baxxterhp wrote:
    The roller shutters are radio-controlled, so they can be connected under one switch. However, when one is plugged in the roller shutter goes up and down, when I add a second one there is a problem

    If the roller shutter is radio-controlled, the switch is usually battery-powered and transmits the signal to the motor WIRELESS.
    If you have hard-wired switches there are two possibilities:
    - the wires from the switch are connected to the radio controller, which establishes communication with the motor.
    - or, more likely (but it is impossible to check at a distance if this is the case), you have wired controlled motors. In such a case, without a controller/transmitter you cannot connect two roller shutters on an ordinary switch - you will burn out the limiters in the motors. And the symptoms of such a connection are precisely similar to your description.
    But without more detailed data it is impossible to check this - post pictures of the wiring connection.
  • #12 16383678
    baxxterhp
    Level 10  
    The motors are mobilus zephir senso

    have 5 wires:
    1. phase
    2. N
    3. PE
    4 and 5 pulse control via phase

    The motors operate normally from the remote control
    The switches are ordinary non radio, i.e. phase to switch and short-circuit to control 4 or 5. I emphasise that I have three switches set up in this way, one of which does not work properly (perhaps long cables)
    the limiters on these motors are electronic
  • #13 16384891
    arlix
    Level 16  
    Ok. A little clearer now.
    Surely you can eliminate the length of the wires, 11m is no distance for 230V.
    The wire from the roller shutter goes to the switch? And how is it powered?
    You need to check that the power is fed correctly, maybe there is something wrong there. And it would be good to check the plastered box....
    If these two things are ok then, in my opinion, the only thing that remains is a "broken" motor.
  • #14 16386741
    Marek J.
    VIP Meritorious for electroda.pl
    baxxterhp wrote:
    when one is plugged in, it goes up and down, when I add the other, the problem occurs
    .
    So each separately behaves correctly? If so it is not the fault of either the distance or the correctness of the connections in the boxes but something with the control modules in the drives. Try using 4 rectifier diodes behind the switch in the conduction direction to the 4 and 5 motors.
    I'm not sure if it will help, but it's worth a try....
  • Helpful post
    #15 16389460
    islander
    Level 12  
    The control inputs on SENSO actuators are voltage inputs (i.e. they have a very high input resistance).
    The use of long control cables, which are run in parallel with the supply cables, causes a voltage induction in the control cables. In this case, SENSO detects voltage on both control wires and is therefore unable to interpret the signal correctly.
    The solution to this problem is to connect ordinary resistors between the control signals (violet and red) and the N wire (f-N and cz-N, not between N and phase as you described). The plug-in location is arbitrary (junction box, switchgear…) .
    In this particular case, 240k 2W 500V resistors (e.g. http://www.tme.eu/pl/details/2w-240k-1%25/rez...etalizowane-tht-2w/royal-ohm/mf02sff2403a10/# ) should suffice. If the problem persists you should plug in two such resistors for each direction.
  • #16 17149968
    baxxterhp
    Level 10  
    A hint from colleague "islander" solved the problem

Topic summary

A user reported an issue with two radio-controlled roller shutters connected to one switch: when raising one shutter, the other stops and only moves after multiple clicks. The motors are Mobilus Zephir Senso with five wires (phase, neutral, PE, and two pulse control lines). The switches are standard wired switches that short control wires to phase for operation. The problem occurs despite the relatively short cable length (11m) and proper wiring (5x1.5mm² cables, soldered and insulated connections). Initial troubleshooting included testing motors individually, swapping switches, and checking manual wire shorting, which ruled out switch failure. Service technicians attempted to resolve the issue by adding resistors between phase and neutral, which was ineffective. The root cause was identified as voltage induction on long control cables running parallel to supply cables, causing the Senso actuators' high-impedance control inputs to misinterpret signals. The recommended solution is to connect 240kΩ 2W resistors between each control signal wire and neutral (not between phase and neutral) to stabilize the control signals. This approach resolved the problem, as confirmed by the user.
Summary generated by the language model.
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