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No response from Obi awning to Dooya 1600 remote control when connected to charger

jaran82 1902 6
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Treść została przetłumaczona polish » english Zobacz oryginalną wersję tematu
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  • #1 19949151
    jaran82
    Level 12  
    Hi.
    I have fitted an awning from Obi, the remote control says Dooya 1600 - not sure if this is the name of the awning.

    I have connected the awning to the charger. When I switch on the lights the charge indication starts to blink and the awning does not move, you can hear the motor running for a while but no effect.


    The manual control works without any problem.

    Help plis
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  • #2 19949739
    krzywy1
    Level 24  
    Describe in more detail what the problem is, as it's hard to understand what's going on. Is the remote control not working?
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  • #3 19951781
    jaran82
    Level 12  
    The remote control doesn't work, let's start with that.

    It's supposedly in the manual that you have to cut the current to the motor to pair it again, but either I'm doing it wrong or the remote isn't responding.

    The awning has lights regarding charge and it's charged at 3 out of 4, I'm just charging it at max. The remote lights up between buttons as you press the button, so no power problem either.
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  • #4 19952064
    krzywy1
    Level 24  
    If the manual control works, then the roller shutter is operational. You must pair the remote control accurately as it says in the manual.
  • #5 20007241
    bacspace999
    Level 1  
    Have you managed to get it working? I have a similar problem. Apparently the 4 lefts light up red but the roller shutter does not respond to attempts to pair with the remote. I don't have the instructions unfortunately. I discovered a button on the battery housing but this also did nothing with various combinations. Zero response. Does anyone have an instry for this awning???
    Greetings.
  • #6 20064073
    Marek J.
    VIP Meritorious for electroda.pl  
    What about Obi? What did they say about the symptoms of awnings not working? Did you make a complaint? Every self-respecting company has a helpline, technical advisors or certified representatives who are happy to help with problems after purchase.
    A while ago I even saw an advert and the words " You do it with Obi !".
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  • #7 21525190
    Filip Steinke
    Level 1  
    >>20007241 Hey buddy did you manage to solve the problem ? Did you find the instructions for this awning ? I have a similar problem
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Topic summary

The discussion revolves around an Obi awning equipped with a Dooya 1600 remote control that fails to respond when connected to a charger. The user reports that while the manual control operates correctly, the remote does not function despite being charged and showing power indicators. Other participants suggest that the remote may need to be paired again, which involves cutting power to the motor, but the user struggles with this process. Another participant shares a similar issue, indicating that the roller shutter does not respond to pairing attempts. There are also inquiries about Obi's customer support and whether they provide assistance for such problems.
Summary generated by the language model.
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