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Connecting MOES Smart WiFi Ambient Lighting and HDMI Switch to the Samsung QE55Q77DAT

lukasz10874 306 11
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Treść została przetłumaczona polish » english Zobacz oryginalną wersję tematu
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  • #1 21393844
    lukasz10874
    Level 2  
    Hi. I have a Samsung QE55Q77DAT 55 TV and have purchased a MOES Smart WiFi Ambient Lighting TV Backlight 4K HDMI 2.0 Sync Box and an HDMI 2.1 4x1 SWITCH 8K 4K. How do I hook this up so it works with my 2 consoles and TV decoder?
    AI: What models of consoles and TV set-top box do you want to connect to the TV? .
    Xbox Series and PS5
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  • #2 21394121
    karolrkd
    Level 20  
    The first, is a fab that uses the name Ambient ( not even lying next to the real one ) . ( no offence to my esteemed colleague )

    As for the connection, the pics will probably explain everything


    Diagram showing the connection of a multimedia device to a TV and other devices.


    Diagram showing the connection setup for a device with HDMI, Type-C, and power ports. .
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  • #3 21394778
    lukasz10874
    Level 2  
    >>21394121 It's just that when I hook it up like this, it doesn't work, hence my post here. There is no image. Yes, I know it's an imitation.
  • #4 21394791
    karolrkd
    Level 20  
    Did you connect any device directly without a switch , change cables?
  • #5 21394967
    lukasz10874
    Level 2  
    >>21394791 Now there was another attempt to hook up. Cables new and old all work. As it plugs in with the switch, there is a picture for 5 seconds, after 5 seconds the TV recognizes by itself what device is plugged in and changes the name of the HDMI port to Xbox or PS5.
    After this automatic operation, because unfortunately it is not possible to switch it off (unless I cannot find it in the options), it shows a message that there is no connected equipment and an icon that the device is switched off (of course it is switched on). If I plug the console directly into the switch, it works. That's why I bought the swich, so I don't have to rewire the cables.
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  • #6 21394985
    karolrkd
    Level 20  
    You have used the Connection Guide function ( HDMI troubleshooting )
  • #7 21395000
    lukasz10874
    Level 2  
    >>21394985 of course it does. There are no problems at all. When I unplug the switch, the bar lights up.
  • #8 21395012
    karolrkd
    Level 20  
    Have you tried the on/Off HDMI-CEC option on this HDMI input.

    Unless you have hit ... on a state not liking this TV equipment

    - TV reset
    - update
    - reconfiguration
    - manual addition of equipment
    - faulty HDMI cables
    - TV does not like this device

    End of possibilities
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  • #9 21395323
    lukasz10874
    Level 2  
    The switch works normally . I have now hooked up the switch and console to it and there was no auto detection of hardware . When changing the source on the switch there was no hardware detection .TV is new and updated .cables new . When i connect moes to it switch and to it console or tv god then there is auto add hardware . I have no option to turn this off . I searched yesterday in the manual as well as on various forums but there was no such information .
  • #10 21395486
    karolrkd
    Level 20  
    Hand-add option ( have you tested it ) ?
  • #11 21395654
    lukasz10874
    Level 2  
    There is an edit only which does nothing . Before going to work I made another attempt . I think it's about the refresh rate of the tv or console .
  • #12 21398306
    lukasz10874
    Level 2  
    After a few days, I now know more. The problem was that the bar supports 60 fps. Now almost everything works, because, for example, in a game you can change frames, but the TV recognizes the possibility to play in 120 frames and then the bar does not work. Changing the image from game mode to HDR or other modes does not help. So far only one case of this has happened with Monster Hunter Rise on PS5.
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Topic summary

A Samsung QE55Q77DAT TV user seeks guidance on connecting a MOES Smart WiFi Ambient Lighting 4K HDMI 2.0 Sync Box and an HDMI 2.1 4x1 8K/4K switch to two consoles (Xbox Series and PS5) and a TV decoder. The main issue is that when the MOES sync box is connected through the HDMI switch, the TV initially displays the console input but then loses the signal, showing no connected device despite the consoles being powered on. Direct console-to-switch connections work correctly, but adding the MOES device causes automatic HDMI port renaming and signal loss. Troubleshooting steps discussed include checking HDMI-CEC settings, cable replacements, TV firmware updates, and manual device addition, none of which resolved the problem. The root cause appears related to the MOES sync box's limitation to 60 Hz refresh rate, conflicting with the consoles' capability to output 120 Hz, causing the sync box to fail in certain high-frame-rate scenarios such as specific PS5 games. The TV recognizes 120 Hz input, but the MOES device does not support it, leading to signal dropouts when frame rates exceed 60 fps.
Summary generated by the language model.
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