Energa - I decided to change the tariff from G12k to G11. I check the ebok and G

For me, a nice lady in the chat also had a good day. I have to get a message about the change of tariff to G11 without the trade fee, but it applies only after the end of the contract, for me 01/05/2022

Good morning, I also fell victim to the G11K contract, I rewrote the electricity from my brother to myself and asked for the same tariff, but the woman entered it in her own way, and she did not inform me about additional trade fees. On Monday, I go to the point to file a complaint, but how do they make me a contract for an indefinite period with what penalty is it associated? Nothing is written anywhere in the contract

ecli1 wrote:

Monday I go to the point to file a complaint, but how to do how they made me a contract for an indefinite period with what penalty is it related? nothing is written anywhere in the contract

If the contract is for an indefinite period, there is only a notice period (it should be in the contract - usually the next 1 settlement period) with no financial consequences for breaking the contract.

DiZMar wrote:

ecli1 wrote:

Monday I go to the point to file a complaint, but how to do how they made me a contract for an indefinite period with what penalty is it related? nothing is written anywhere in the contract

If the contract is for an indefinite period, there is only a notice period (it should be in the contract - usually the next 1 settlement period) with no financial consequences for breaking the contract.

Thank you very much for the answer, I would like them to make a correction and give up additional trading fees and that I would have an official price list, i.e. this ordinary G11 I am already mentally exhausted with it, they make a man into a balloon only had to rewrite from brother to me, and she changed the tariff and nothing not advised of any additional charges.

ecli1 wrote:

DiZMar wrote:

ecli1 wrote:

Monday I go to the point to file a complaint, but how to do how they made me a contract for an indefinite period with what penalty is it related? nothing writes anywhere in the contract

If the contract is for an indefinite period, there is only a notice period (it should be in the contract - usually the next 1 settlement period) with no financial consequences for breaking the contract.

Thank you very much for the answer, I would like them to make a correction and give up additional trading fees and that I would have an official price list, i.e. this ordinary G11 I am already mentally exhausted with it, they make a man into a balloon only had to rewrite from brother to me, and she changed the tariff and nothing not advised of any additional charges.

Link

I have already terminated the contract, paid the fine, and signed a new one with G11

I was away for over a year - then I managed to get rid of the trade fee.
Now I want to describe my uncle's problem - of course, when changing the tariff from g12w to g11, they added a trade fee to him (looking at the last few bills it was PLN 8.05 every month) on the bill: it was written g11k with taryfie, now he got another bill and in the tariff it already says g 11 a 2-month trade fee of PLN 52 (probably with some pennies, but I don't remember exactly)
I wonder why now it is 11 g and the trade has increased, since no one has changed anything in the tariffs ...
And there is another question: with g11 and even g11 kw in the invoice settlement in the CHARGE TYPE field, I have: 24/7 active energy.
And my uncle having g11k and now even g11 in this field has active daytime energy and underneath active nighttime energy ... - what's going on ??? If he has one price, is it night or day ?????

Anyone have experience with EON? How to switch to pure G11, or as they call it "G11 COMPREHENSIVE TARIFF"?

You have it in a private message, because it`s a bit "crappy". But legally and fully effective.